Terrace/patio

Reviews of Villa Elisa

3 out of 5
Villa Elisa
Jahnstraße 14, Salzburg, Salzburg

Reviews

9.8

Exceptional

Rating 10 - Excellent. 26 out of 31 reviews" "
Rating 8 - Good. 5 out of 31 reviews" "
Rating 6 - Okay. 0 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.8/10

Cleanliness

9.2/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sachidananda

Liked: Cleanliness, amenities, property conditions & facilities
Very quite location and walkable from the Salzburg station. There are also buses which which stops right opposite to the property. The check-in was smooth and lady at the front desk was very friendly and explained the city and made very useful recommendations for places to visit. The rooms were very clean and tidy. Unfortunately there was a power outage in our room, but it was resolved very quickly even though it was a Sunday evening. Overall it was a great choice to stay and I would highly recommend this place.
Stayed 1 night in Apr 2024
Response from Michaela's response on 7 May 2024
Thank you for your kind words and your positive feedback about your stay with us! We are very pleased to hear that you were satisfied. We take great care to provide our guests with a pleasant stay and it's great to know that you felt well looked after by our team. We are sorry for the brief power outage in your room, but we are glad that we were able to resolve the issue quickly. Thank you for recommending us and we hope to welcome you back soon!

10/10 Excellent

Jewel, Loma Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location from the train station and tourist spots.
Stayed 3 nights in Mar 2024
Response from Michaela's response on 7 May 2024
Thank you for taking the time to give us your feedback! We are pleased to hear that you found our location convenient for both the train station and nearby tourist attractions. We look forward to welcoming you again in the future!

10/10 Excellent

Masahito

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience at Salzburg. Because the hotel was awesome.
Stayed 1 night in Mar 2024
Response from Michaela's response on 21 Mar 2024
Thank you very much for your review. We are glad to read that you have enjoyed your stay with us in Salzburg! Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Chuen Ying

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and cute apartment, warm welcome with gift of coffee/tea, comfortable beds, mini kitchen, very convenient location, excellent stay. Thank you!
Stayed 1 night in Aug 2023
Response from Michaela's response on 17 Aug 2023
It sounds like you had a great time in Salzburg. I'm glad you had a positive experience and were able to enjoy Salzburg to the fullest. Thank you so much for sharing your impressions!

8/10 Good

Paul

Travelled with family
Liked: Cleanliness
The Villa Elisa is an ok property. Inwoild probably give it 3.5 stars but no option so I gave it 4 stars The room we had was the family suite with two rooms. The property is definitely dated as are the rooms, and the beds were ok. Only 15 minute walk to Salzburg city center and old Salzburg. There are only a few parking spots so I’m very glad we made arrangements to have a parking spot for our car. We didn’t do the breakfast as there is a bakery close by and we only ever saw one person working at the hotel so not sure when they would even have a breakfast.
Stayed 2 nights in Jun 2023
Response from Klemens Sot-Thalhammer on 8 Jul 2023
Dear Paul,Thank you for your review. You are correct, Villa Elisa is certainly dated, as it is an Art Nouveau building from the turn of the century. The entire Villa was completely renovated in 2020 and fully modernised. Usually our guest prefer the charismatic ambience mixed with modern amenities towards a generic hotel room in a soulless glass tower.For future guests: The breakfast buffet (together with our personel working there) with a large variety of local and organic food and a large variety of Austrian coffee specialities and other hot beverages can be found in the breakfast room (and the terrace in summer) on ground floor between 08:00 - 10:30.

10/10 Excellent

Manish

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2023
Response from Michaela's response on 19 Jun 2023
Thank you very much for your feedback! We are very happy to hear that you found our house great and that it is in a good location. We hope to welcome you back in the future!

10/10 Excellent

Ladonna

Liked: Cleanliness, amenities, property conditions & facilities
Great property in a great location!
Stayed 3 nights in Jun 2023
Response from Michaela's response on 19 Jun 2023
Thank you very much for your feedback! We are very happy to hear that you found our house great and that it is in a good location. Thank you for your review and we hope to welcome you back in the future!

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, room comfort
sweet Salzburg spot
Villa Elisa was the perfect fit for our family of five. The front desk staff had wonderful reconditions for our stay in Salzburg and the breakfast was filling and delicious. Kiddos loved the bunk bed and couch. Mom and dad loved the kitchette and sitting area.
Stayed 2 nights in May 2023
Response from Michaela's response on 19 Jun 2023
Thank you so much for your kind words! We are happy to hear that Villa Elisa was perfect for your family of five.It's great that you enjoyed the rich and delicious breakfast. We want to make sure that our guests can start the day with a good meal.Thank you again for your positive feedback. We hope to welcome you again in the future!

10/10 Excellent

Kerrie

Stayed 2 nights in May 2023
Response from Michaela's response on 16 Jun 2023
Thank you for your stay and your nice review.

10/10 Excellent

Pradeep

Liked: Cleanliness, property conditions & facilities
As the property is very close to the Hauptbahnhof and a bus junction, it is very accessible. We stayed in apartment 1, which was very spacious. There was an elevator but the steps weren’t too bad. The apartment has the capacity for six. They asked us in advance how the beds were to be laid out and had them ready for our arrival. The rooms were airconditioned but the controls in the living area was locked. The WC had a bidet. The laundry costs 5 euro for a wash and 5 euro for a dry, but those were consistent with rates in local laundromats. We did not get the breakfast which costs 15 euros per person.
Stayed 4 nights in May 2023
Response from Nona on 26 May 2023
Dear Pradeep,Thank you for taking the time to leave us a review on Expedia. We greatly appreciate your feedback and are delighted to hear that you had a positive experience during your stay with us.Should your travels bring you back to this area, we would be thrilled to have the opportunity to welcome you again.Warm regards,Nona

10/10 Excellent

Rayomand, Charlotte

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice apt. Spacious and clean. Comfy and 15 min walk to old town and many places of interest. Will stay at this place next time if coming back to Salzburg.
Stayed 3 nights in Apr 2023
Response from Nona on 5 May 2023
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our apartment nice, spacious, and clean, and that our convenient location made your visit to Salzburg even more enjoyable. We look forward to welcoming you back on your next trip!

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a very handy place to get to from Salzburg airport, the No 2 bus stops outside the hotel and is really cheap and regular Spacious clean comfortable apartments in a quiet area near the main train station. Bakery near by but we opted for the self service breakfast 15e per adult , 7e for kids which is reasonable and enough variety to make it good value and the convenience Highly recommended.
Stayed 2 nights in Apr 2023
Response from Michaela's response on 18 Apr 2023
Hello Tom, thank you very much for your stay and your review. I am glad to read that you enjoyed your stay. With kind regards, Michaela

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness
Great location and rooms
The location is great and the hotel is nice. Our family had 2 rooms and they were well laid out and comfortable. Our compliant is that there was a heat radiator in one of the two rooms, so one room was warm and the other cold.
Stayed 3 nights in Apr 2023
Response from Klemens on 13 Apr 2023
Hi Sarah,Thank you for your review.I am glad you have enjoyed your stay!Just a quick remark for future guests: There is a radiator in each room, so you can regulate the temperature of each room seperately.Best regards,

8/10 Good

Yin Yee

Travelled with family
Liked: Cleanliness, room comfort
Lovely apartment and close to the train station
The apartment we stayed (no. 8) is nicely decorated, new and extremely clean. The shower is powerful and the beds are comfy too. The staff member was very helpful and friendly with our questions regarding luggage storage. It will be nice if the electric window would work properly. The window arms don't seem to strong enough to hold the window and they shut automatically after a while. It will also be nice to have an extra rubbish bin in the bigger room. One last thing - if we read the terms and conditions correctly, we should be allowed to pay the deposit by cash but we only had the option to pay by card when we checked in. Will be appreciated if this could be stated clearly beforehand.
Stayed 3 nights in Mar 2023
Response from Klemens Sot-Thalhammer on 3 Apr 2023
Dear Yin Yee,Thank you for your stay and your review.A few comments: The electric windows are working exactly as they should. They are programmed and close automatically as soon as it starts raining.I will review the details for the deposit of course and appreciate your hint. I will make sure to clarify in the description.Thank you again for your stay!Best regards,Klemens Sot-Thalhammer

10/10 Excellent

April

Liked: Cleanliness, property conditions & facilities
Very nice and clean and a good location, I would definitely stay there again.
Stayed 3 nights in Mar 2023
Response from Michaela's response on 21 Mar 2023
April and your family were very pleasant guests."It's nice that you enjoyed your stay with us so much. We look forward to welcoming you back again."

10/10 Excellent

Kami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of space for a family of 4. Clean, quiet, great to have an elevator!
Response from Kami´s response on 14 Jan 2023
Dear Kami,Thank you very much for leaving a reference. )We are glad you enjoyred your stay a lot. You are welcome again in Salzburg anytime .

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
5min walk or 1 bus stop from Salzburg main train station. Well equipped unit
Response from Edwin´s Response=) on 25 Dec 2022
Thank you very much for this perfect reference.We are always eager to offer a perfect experience at our apartments. So we are glad everytime we receive such a great reference.We are looking foreward to welcome you in Salzburg again anytime. )

8/10 Good

Genevieve

Travelled with family
Liked: Cleanliness, property conditions & facilities
Basic apartment in good location. Close to main train station.
Response from Geneviewe´s response on 25 Dec 2022
Thank you for the good reference.We will be happy to welcome you again anytime in Salzburg. )

10/10 Excellent

Yi Shan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
大力推薦,交通方便,附近也有百貨商城及超市,自由行的旅客 第一選擇
Stayed 2 nights in Feb 2024
Response from Michaela's response on 27 Feb 2024
Thank you very much for your kind feedback! We are delighted to hear that you were satisfied with our transport links and proximity to department stores and supermarkets. It is always a pleasure for us to provide our guests with a pleasant stay and we thank you for choosing our hotel as your first port of call for individual travel. We look forward to welcoming you again soon!

10/10 Excellent

Nina-Catherine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Das Apartment ist perfekt eingerichtet, alle Möbel sind wertig und auf neuem Stand. Die kleine Küchenzeile ist funktional. Parken ist direkt im Innenhof möglich. Bis in die Innenstadt läuft man ca 30 Min. WLAN funktioniert problemlos.
Response from Michaela's response on 13 Feb 2024
Wir freuen uns zu hören, dass Ihnen Ihr Aufenthalt gefallen hat! Es ist schön zu wissen, dass Ihre Erwartungen erfüllt wurden. Vielen Dank für Ihre Empfehlung! Wir würden uns freuen, Sie jederzeit wieder begrüßen zu dürfen!

10/10 Excellent

JIEUN

Liked: Cleanliness, room comfort
크고 깔끔한 좋은 숙소
잘츠부르크역에서 걸어서 5분 정도 거리에 위치해있고 숙소 바로 앞에 버스가 다녀서 너무 편했습니다. 리셉션에서는 잘츠부르크 카드도 판매하고 맵으로 친절히 안내도 해주셔서 좋았어요. 숙소는 크고 전체적으로 청결하였으나 벌레가 나와서 아쉬웠습니다^^;;; 그 이외에는 정말 좋아서 또 여행한다면 다시 묵고 싶은 숙소입니다!
Stayed 2 nights in Nov 2023
Response from Klemens Sot-Thalhammer on 16 Nov 2023
Thank you for review. We are glad to read you have enjoyed your stay in Salzburg and will be happy to welcome you back anytime!Kind regards,

10/10 Excellent

Michael

Stayed 4 nights in Jun 2023
Response from Klemens Sot-Thalhammer on 16 Nov 2023
Thank you very much for your review. We are glad to read you have enjoyed your stay in Salzburg!Kind regards

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
10일간 머문 숙소입니다. 넓고 쾌적한 공간에서 장기간 머물렀는데 아주 만족합니다
Stayed 9 nights in Sep 2023
Response from Michaela's response on 28 Sept 2023
Thank you for your feedback! We are delighted to hear that you enjoyed the spaciousness and comfort of your stay with us. It is always nice to know that our guests had a comfortable and pleasant experience. If you would like to stay with us again in the future, please do not hesitate to contact us. We would be delighted to welcome you back!

10/10 Excellent

Cathrine

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023
Response from Michaela's response on 17 Aug 2023
Thank you for staying with us! We look forward to welcoming you back soon.

10/10 Excellent

JIYEON

Travelled with family
Liked: Cleanliness, room comfort
가족여행에 완벽한 숙소입니다.
추천합니다! 4인 가족여행이었는데 사진보다 훨씬 시설이 좋고 깔끔하고 최신식입니다. 잘츠부르크 중앙역과 걸어서 5분 거리라 멀지 않고 오히려 역 바로 앞이 아니라 조용해서 좋았어요~ 주방식기도 다양하게 모두 구비되어 있어 안에서 음식을 조리하는 것도 불편함이 없었습니다. 리셉션도 응답이 빠르고 친절합니다:) 감사해요! (사진은 체크아웃할 때 찍은 거라 조금 정돈이 안되어있어요^^;)
Stayed 2 nights in May 2023
Response from Michaela's response on 19 Jun 2023
Vielen Dank für deine Empfehlung! Es freut uns zu hören, dass dein Familienausflug mit 4 Personen ein Erfolg war und dass die Einrichtungen besser waren als auf den Fotos. Nochmals vielen Dank für deine positive Bewertung und dein Feedback. Wir hoffen, dich und deine Familie in Zukunft erneut bei uns begrüßen zu dürfen!

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, room comfort
Bel appartement, bien placé
Bon accueil, la réceptionniste nous a attendu après 18 heures.
Stayed 6 nights in Feb 2023
Response from Michaela's response on 21 Mar 2023
Thank you very much for the kind words. Very pleasant and uncomplicated contact with Christian and his wife. Many thanks for the visit and see you soon.

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Es war eine gute Erfahrung, alles war sehr sauber, und die Rezeption war sehr freundlich
Stayed 2 nights in Feb 2023
Response from Michaela's response on 21 Mar 2023
Very friendly exchange with Christian and his wife. Thank you very much for your kindness. We look forward to seeing you again!