Dear Guest,Thank you for your positive feedback! We're delighted to hear that you were pleased with our prompt response and that we were able to accommodate your request for a blanket change. If you have any further needs or concerns, please don't hesitate to reach out. We're here to ensure your comfort and satisfaction throughout your experience with us. Kind regards, Lea Seitz - Front Office Supervisor

Dear Guest,Thank you for your feedback! We're delighted to hear that you found our hotel conveniently located near the train station, with easy access to public transport and nearby tourist attractions. It's great to know that you enjoyed the abundance of food options in the vicinity.We're thrilled that you appreciated the excellent view of the castle from your room. Providing our guests with memorable views is one of our priorities. We're also pleased to hear that you didn't experience any disturbances from train noise during your stay.Your feedback is valuable to us, and we hope to welcome you back soon for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Kind regards, Lea Seitz - Front Office Supervisor

Dear Guest,Thank you for sharing your feedback on your recent stay at our hotel.We're delighted to hear that you found our location excellent, with its proximity to the bus and train stations, as well as the convenience of being just a few steps away from the old town. It's great to know that you found plenty of shops nearby to explore during your stay.We also appreciate your kind words about our staff. Providing friendly and helpful service is a top priority for us, and we're pleased to hear that our team made a positive impression on you.Regarding your concern about the shower area, we understand your perspective and apologize for any discomfort this may have caused. Your feedback is valuable to us, and we will take it into consideration as we continue to make improvements to our accommodations.Thank you again for your review, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,Lea Seitz - Assistant FO & Eventmanager

Sehr geehrter Gast,Vielen Dank für Ihre Bewertung!Wir hoffen, Sie besuchen uns bald wieder! Mit freundlichen Grüßen, Eva Erdei - Front Office Manager

Sehr geehrter Gast,Vielen Dank für Ihre Bewertung!Wir hoffen, Sie besuchen uns bald wieder! Mit freundlichen Grüßen, Eva Erdei - Front Office Manager

Dear Guest,Thank you for reviewing us so kindly! I am so glad that you had a good time at our hotel. It makes me happy to hear that you, and especially your son, enjoyed the views from your room. We hope you will visit us again soon! Kind regards, Eva Erdei - Front Office Manager

Dear Guest,Thank you for reviewing us!I am glad that you enjoyed your room and its view. I am sorry that you did not like the interior design, thank you for the feedback.We hope you will visit us again soon! Kind regards, Eva Erdei - Front Office Manager

Dear Guest,Thank you for reviewing us! It is great to hear that you enjoyed our breakfast buffet and convenient location. I am sorry that you did not like our bathroom design.We hope you will visit us again soon! Kind regards, Eva Erdei - Front Office Manager

Dear Guest,Thank you for reviewing us! I am glad that you could enjoy the view and that you liked your room. Thank you for the recommendation!We hope you will visit us again soon! Kind regards, Martin Löffler - Front Office Manager

Sehr geehrter Gast, wir bedanken uns herzlich für Ihren Aufenthalt im arte Hotel Salzburg und für Ihre gute Bewertung. Wir wünschen Ihnen eine schöne Zeit und hoffen auf ein baldiges Wiedersehen. Freundliche Grüße Martin Löffler - Front Office Manager

Sehr geehrter Gast, wir bedanken uns herzlich für Ihren Aufenthalt im arte Hotel Salzburg und für Ihre gute Bewertung. Wir wünschen Ihnen eine schöne Zeit und hoffen auf ein baldiges Wiedersehen. Freundliche Grüße Nadine Magner - Rooms Division Manager

Dear Pamela, Thank you very much for taking the time to post your review. We are more than happy that you were so satisfied with our friendly staff, and it is nice to see, that you enjoyed your stay. Thank you again for all your positive feedback, it would be nice to welcome you back in the future. Best regards Nadine Magner -Rooms Division Manager

Sehr geehrter Herr Martin, wir freuen uns sehr, dass Sie sich in unserem Haus so wohlgefühlt haben und Sie mit Ihrem Zimmer, dem Frühstückbuffet und dem freundlichen Personal so zufrieden waren. Wir geben es gerne an unsere Kollegen weiter, damit auch Sie ihre netten Worte hören. Vielen Dank dafür und wir hoffen, dass wir Sie bald wieder in unserem Hotel willkommen heißen dürfen. Freundliche Grüße Nadine Magner - Rooms Division Manager

Dear Steven, It is a great compliment that you gave us the highest possible score and that you can recommend our hotel to other guests. Thank you very much for this amazing feedback. We are delighted that you enjoyed your stay very much and liked the comfort of the room as well as the friendliness of our staff. It would be nice to welcome you back soon. Kind regards, Nadine Magner - Rooms Division Manager

Dear Michelle, It is a great compliment that you gave us the highest possible score and that you can recommend our hotel to other guests. Thank you very much for this amazing feedback. We are delighted that you enjoyed your stay very much and liked the comfort of the room as well as the friendliness of our staff. It would be nice to welcome you back soon. Kind regards, Nadine Magner - Rooms Division Manager