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The suite we booked was nice and clean, and the staff was very kind. We accidentally booked for three nights instead of the four we intended, and they immediately helped solve the issue at check-in with no problem.
Seemed like a pretty new hotel. The staff was super friendly! Lobby was beautiful, lots of amenities. Room was spacious & luxurious. Very close to the Stiefel Theater for concerts & shows! Also, very close to restaurants, bars & shopping! Will definitely stay there again!
My only issue was that while my arrival was 5:30pm, my room was not ready. It was not a long wait, but considering check in time is 3pm, it was ridiculous that it wasn’t ready. I was told that they had a full hotel and that was why. Sorry, but I would presume that the hotel is full every Saturday night, this was not a surprise to staff. Just disappointing for the cost of the stay to have to wait at all.
Checkin was slow. It was not clear if you had to formally checkout or not. I stood in line for 23 minutes, got mad and left. Tried to call from my car. No answer. Tried to stop by an hour later and the line was even longer. Got charged for a second night erroneously.
My family and I really loved the building, the facilities and pool, the restaurant, all of the staff, and the great interior design. But the beds themselves seemed old and worn out, and did not match the rest of the experience, as they were uncomfortable. If this was changed, the place would be perfect!
First stay at this wonderful facility. Spacious, beautifully decorated lobby, sitting area and breakfast area. Suite was well designed and quiet. Bed was very comfortable! Breakfast was one of the best I have ever had at a hotel.
Wife and I decided this would be our future Salina, KS overnight staying home!
This hotel is clean and beautiful. The staff is professional and friendly; constantly cleaning, wiping, shining without disturbing the guests. I had breakfast and killed some time drinking coffee, sitting in a comfy chair in front of the fireplace. Very relaxing atmosphere. I will definitely be staying there again.
I went down to celebrate my husband's birthday with friends. It was a great overnight stay. YaYas didn't disappoint, and the hotel was beautifully decorated for Christmas.