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Reviews of Village St Luce Pierre & Vacances

3 out of 5
Village St Luce Pierre & Vacances
Pointe Philippeau, Lieu Dit Pavillon, Sainte-Luce

Reviews

8.0

Very good

Rating 10 - Excellent. 108 out of 424 reviews" "
Rating 8 - Good. 211 out of 424 reviews" "
Rating 6 - Okay. 75 out of 424 reviews" "
Rating 4 - Poor. 15 out of 424 reviews" "
Rating 2 - Terrible. 15 out of 424 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gayane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay with the family. Very convenient property, with 2 bedrooms, kitchen, 2 washrooms. And the view was amazing. I loved the beach and everything about Martinique!
Stayed 7 nights in Mar 2024

8/10 Good

Jeffrey, Middletown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the grounds were lovely. A couple things: there was no cleaning service the entire week we were there. They were very rigid on what hours you could eat and where. The staff was very pleasant and tried to be accommodating. Dinners were buffet style. We were the only Americans in the place. Everyone else was from France.
Stayed 3 nights in Feb 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice resort, on the beach, self suficient if you dont want to drive anywhere you dont have to. It can get very busy on the weekends when many locals are visiting, especially at the pool. I would not stay anywhere else in Matinik next time.

8/10 Good

Lori

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Mickael

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Nous avons passé de bonnes vacances au sein de cet hotel, cependant le service est a revoir. Nous avons attendu pres de 7 jours avant d'avoir enfin la wifi dans notre chambre.
Stayed 7 nights in Jan 2022

2/10 Terrible

Honorat

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not that friendly. No common respect as it should be to the client
Stayed 4 nights in Nov 2021

8/10 Good

claudine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Appartement rental more than hotel
It is a hôtel but service is more like an appartement: towels were changed only once during our 2 weeks stay. We have to fold used sheets and towels at the end of the stay! Priced like hôtel but service like rented appartement. Beautifull view and site.
Stayed 14 nights in Dec 2021

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, gardens, beaches and sports. Great location close to nice beaches and the plantations to visit
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Overall, our stay was quite pleasant. The garden view is wonderful.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Pierre & Vacances is a nice vacation resort. The location is great, close to many beaches and the beautiful south coast of Martinique. While the room was somewhat dated, smears on some walls, slight mold in showers (not really preventable given the humid environment, A/C not adjustable, the layout of the room is ideal for a family. We only had one meal at the hotel that was a disappointing buffet (few options and not great taste). We were also there during the off season so it may be fancier during peak months.
Stayed 6 nights in Jun 2019

8/10 Good

Elaine

Liked: Cleanliness, staff & service
Pleasant stay.
Nice cozy village setup. The accommodations are modest. Limited food choices. The superette was nice to have as you can pick up canned goods, juice and concuts. However they are open for limited hours. Staff was friendly and pleasant. 15 minute walk into town to the restaurants and stores.
Stayed 4 nights in Mar 2019

6/10 Okay

Vicky, Queens, NY

Travelled with family
Disliked: Staff & service
The beach near the hotel while open for public access was really beautiful and quiet, not crowded and a row of lounge chairs. The beach really made the vacation very special. the hotel room we were checked into was smaller than a 3-bedroom as advertised with two small rooms with pitched ceilings making them tiny. The smell coming from the bathroom (I gues the plumbing or drains?) was horrible, we complained about it several times and nothing was done to move/change our room or alleviate the smell. The food at the buffet is very overpriced for what they offer, but we rented a car and found several very nice restaurants close by. Almst no one at the resport spoke English, which was fine for me, but others may have a difficult time.
Stayed 7 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service
Required printed copies of reservation without any notification.
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greaat Location
Stayed 14 nights in Feb 2019

10/10 Excellent

darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Wonderful view, beautiful pool, easy and close access to nice beach and great staff
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this vacation resort ! Outdoor kitchen on your large terrace from every room . Fun workouts in the pool . Beach is right there , great time swimming in the ocean . Loved the town of Ste Luce .
Stayed 7 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Our room AC was broken. NO air for first two days, then when the maintenance man came after 3 requests in two days he confirmed that the unit was unrepairable and we would be move to another room. Front desk said the hotel was booked full and they would bring us a portable AC unit. This cooled the room but the noise was unbearable and it leaked water all over the floor. On day 4 of our 5 night stay we were move to a unit away from our family. Total disaster!
Stayed 5 nights in Dec 2018

4/10 Poor

KJGinMN, fortdefrance/ Minneapolis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice but room didn’t seem clean! Mattress was very thin. We asked for more towels after using the pool. They said, No! Those are your towels for the week! Restaurant food was very expensive with birds flying in the restaurant while eating! When we were leaving the room noticed a sign that told us we needed to take out our garbage or be charged a cleaning fee! Over $500 a night and you have to take out your own garbage and get 1 towel for the week!
Stayed 1 night in Dec 2018

6/10 Okay

Traveler, New Jersey

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Upon check in I discovered I had left my passport at the car rental. The young woman who checked us in was very helpful with calling the car rental office and providing operating hours. When we arrived in our room We were immediately disappointed as the room was freezing cold. ( It was raining) We noticed that the room wasn't very clean. We saw dust, dated furniture, the bathroom smelled, the A.C was leaking water that made the entire room wet. The bathroom and kitchen had water stains and other signs that it wasn't cleaned properly. I'm not sure of the housekeeping policy. We kept calling daily to replenish towels and toilet paper, Which I think should be provided without constantly asking. A lot of the staff didn't speak English so it was difficult at times to communicate our needs and concerns.
Stayed 4 nights in Nov 2018

8/10 Good

Harvey, Delaware, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facility is spacious and well maintained. Big swimming pool, night life is good. Friendly and helpful staff. Cooking facility on the room balcony is very handy. Mini market half a mile away. Room furniture is basic. No elevator. The stairwell gets wet when it rains. Buffet dinner cost me 31 euro, not great and not worth it.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Few days stay before Catamaran Cruise
We arrived to find this island is not very American Friendly. Yes we are in a French speaking island. But they seem to be only French here. The property is in need of upgrades! Tired bedding (ripped sheets) mold in the shower and on the walls. Missing tiles in the pool. The buffet restaurant stops putting out food an hour before they close so go early. Shop on premises was well stocked. Pizza place was great. Grounds are well kept. Bring your ant spray!
Stayed 3 nights in Jul 2018

8/10 Good

Masha, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a family vacation
We had a great time at the resort. We enjoyed the pool, entertainment, sports. Our superior studio with sea view was comfortable and as expected. We had a kitchen on the balcony which we all liked. Huge parking. The property is beautiful and well maintained. We didn’t want to leave... I would definitely go back there again and would recommend to my friends. The only thing I wish worked better is wifi, it worked on and off the whole time. Other than that our stay was quite pleasant.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Elisa

Liked: Staff & service
Disliked: Room comfort
Special place in Martinique with comfort issues
We actually loved this hotel after spending 5 nights. Pros-The pool exercise class was fun (in French..)The paths/entries to many small beaches was private, clean and beautiful! The outdoor -property was well-maintained with gorgeous flowers and little plants that attract hummingbirds. The pool was clean and refreshing and large. I wish it were slightly warmer. The ocean was warmer than the pool but that is a huge treat for us anyway! The staff went out of their way to address our concerns, translate information and even assist us with dinner reservations. Thank you to Nadia and Tonia and a few gentleman who I didn't get their names-sorry. Cons-The mattress was very poor and overused-sagging in the middle. Pillows were also overused. We had to use the mattress from the sofa bed on top of existing mattress. The staff brought mattresses to stack. The food at the buffet was expensive (62Eur for 2). It was cafeteria quality in my opinion. We recommend visiting local restaurants like Pura Vida or Case Coco. They were excellent!! The bathroom had tiny little crazy ants but they really didn't bother me too much. I just covered my toothpaste. The shower area was not engineered correctly and there was leakage despite our best efforts to keep area dry. The towels were not refreshed during our 5 night stay and we had to sacrifice 3 of them to manage the shower leakage. This was disappointing. I recommend that the management announce activities in just a small amount of English.
Stayed 3 nights in Jan 2018

6/10 Okay

James

Liked: Cleanliness
There are better places to go to than here.
Property needs updating. Food was substandard. French was only language anyone knew.
Stayed 6 nights in Jan 2018

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family scuba getaway
The resort was lovely and services were prompt, friendly and reasonably priced. The beach is beautiful and fitness classes were offered in the pool. I great place for families.
Stayed 3 nights in Dec 2017

4/10 Poor

Max, Boston area

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is nothing good to say about this place
I usually don’t do reviews but my stay at this place compelled me to do so. I am really perplexed by Expedia not properly describing what this place is. It’s not a hotel, as services are non existent. It is a European style low budget accommodation, with a small kitchen where you can cook your meals, do your own cleaning, etc. The rooms and all facilities are completely outdated, long overdue for a total rehab. I’ve been traveling with Expedia forever and this is the first time when their rating of this place is really off. We made the best out of it and I guess it’s worth what we paid for it but people should know what they’re getting into.
Stayed 6 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Has Potential
The hotel is reasonable, it has two beaches right next to it. One on the right and the other on the left of the grounds. The room we had was pleasant enough the only problem was the House Keeping. We had our room cleaned twice during the stay with bed linen and towel changes, and also the lack of toilet roll supplied (2) was not sufficient enough for five people. I have never been to a hotel before where you are expected to go the reception and ask for it before. So we ended up just buying our own. Also we was told by Reception that House Keeping was every four days, being used to Europe and Asia as a family we are used to house keeping every day and at the minimum every second day. Having stopped in Martinique previously although at a different facility, I have never found house keeping a problem before. The Hotel grounds are well kept and the staff are very pleasant. The swimming pool area is very good, and there are many activities provided throughout the day and evening, but it is difficult to joining with them unless you speak French. Although probably 98% of the people who stay here are native French speakers I can understand this. The first night upon arrival we tried the buffet. Which I thought was expensive for what it was.The food available was not great. We never gave it a second chance. Also there is a large car park and I could never understand why it was always so full considering that there were far more parking spaces than hotel rooms.
Pano of pool area
Sunset at Hotel
Complex from the beach
Around the pool
Stayed 13 nights in Jul 2017

10/10 Excellent

Laurence, VT, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with easy access to the town
Fabulous stay, great pool and beaches. Ste Luce is also a very cute town.
Stayed 2 nights in Jul 2017

8/10 Good

Heidi Richert

Liked: Cleanliness, staff & service
Solid 3 Star Resort.
The grounds are beautiful and the views from the sea-view rooms are lovely. The prices for the buffets were high and the quality okay. The kids club was great as well as the private playground, table tennis, and beach volleyball. This is a solid 3 star establishment. It is geared more toward residents so cleaning service does not exist if you're doing a short stay. If you want a 5 star resort then go somewhere else. But, if you want a clean beautiful place, decently priced, with a good pool and ocean views then it is perfectly fine.

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing
Really enjoyed the property and beach! Would have liked a bit more frequent room cleaning.

8/10 Good

Verified traveller

Liked: Cleanliness
More apartment than hotel
The hotel is less of a resort and more of an apartment rental. You don't get maid service, towel replacement, or other traditional hotel services. They don't have a concierge and the front desk didn't seem very knowledgeable about activities or dinner options. The pool is nice and the onsite dive company was good. The bars and restaurants aren't open with real consistency.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location
Nice hotel. Good location with a good pool. Nice to have place to make your own food.

6/10 Okay

EHS, New York

Reasonable hotel close to small beach
Nice pool area and bar/reception area near small beach. Room adequate. Food choices limited in an area where not easy to find restaurants (also roads very dark and difficult to navigate at night). At night a snack bar area w thin crust pizza and salad and a moderately priced buffet. Also a superette where can get snacks and even cooking items. Outside on a little patio was a stove top and microwave, but no fridge. Staff w limited English. Can be quite long lines at the reception desk and be sure to try to book activities early as they can fill up. In the morning also a large buffet, but you can just pay for coffee. Room cleaned a couple times a week. Playground for kids, nice pool set up for kids (shallow area).

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Safe but misses the mark
We stayed at Village Pierre for a week in a "3 bedroom apartment." First, it is a 2-bedroom apt with a sofa bed in the "living room." Furnishings and decor were stark, beds hard, and pillows terrible. Extremely overpriced at $315 a night, no food included. Everything is in French- menus, information, announcements, etc. A few staff spoke English, but were nice and tried to be helpful. Saw one other American family the whole week. The main building is very loud from the bar below until about 10 p.m. Pool much smaller than in photos, crowded, and only open until dark. Pool bar is not actually a bar, just a place to exchange towels and pool toys. Hot tub was luke warm at best. The only good thing about the dinner buffet (90 Euros for 2 adults, 2 kids) was the wine on tap. Did not do the breakfast buffet. There are so many great restaurants in Sainte-Luce for less money. You can walk the path along the ocean to town or it's a 5 min drive. There is an independently run dive shop on-site with very nice guides. The jet skis and kayaks were also independently run and extra charges. The beach is a public beach, not a private hotel beach, which seems to be the case for all the beaches in Martinique. Overall, for the money, we felt we should have done Club Med with amenities and food included.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to say for families! We have 4 people, my son lives the pool!!

6/10 Okay

Eric, Fairfax Station, VA

Disliked: Room comfort
Ok but not great
This is probably a good place for families since units have kitchenettes etc but for a getaway for empty nesters like us, not so much. In fairness, we're more into hiking than beaching or hanging around a pool. The grounds are very nice but the buildings are showing their age. The unit had a nice view to the beach and ocean but was very basic. Bed was hard. On another trip we would stay elsewhere.
View from balcony
View of beach from balcony
Exterior grounds

6/10 Okay

Deeps, Montreal

Clean 3 Star Rms (N.A. Std) -Nice Pool&Grounds
My wife and I spent a week with our 6 year old. We mostly used this resort for its access to nice beaches and large pool and as a launch point for several day trips and hikes around the island. Didn't eat in the resort restos so can't comment on the food (but they are somewhat expensive compared to surrounding restos). The resort has a small convenience store with some staples. Grounds are very nice. The rooms are modest but clean. There's a small outdoor kitchen area on the balcony (small fridge / 2 burner stove / sink / microwave with broiler / coffeemaker / dishwasher, plates&utensils) and it's enough to you prepare your own food. Bring coffee filters, salt, spices, sponge, dishsoap, dishwasher soap, napkins etc..(generally not provided by the resort). If you're coming from North America, remember to bring your European voltage adapters!

8/10 Good

Michael S, US

Liked: Cleanliness, staff & service, room comfort
2d stay
I have been to Martinique 7 times and this is my second stay at Pierre & Vacances. Check in was smooth, pool and beach are amazing! plenty of things to do and an on-site store for groceries. Outdoor kitchen on balcony and 2 bedrooms with a living room and 1.5 bathrooms in our suite. Air condition was comfortable. Beds are real firm. You either like that or not. Room was only serviced once in 7 days so we ran out of toilet paper, etc.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Beach and activities!
The beach was nice and the activities available were amazing! They do not clean your room though. The kitchen was a great plus and the market they have there was nice!

6/10 Okay

Verified traveller

Liked: Staff & service
nice staff rooms need to be cleaned more often buffet needs more choices

8/10 Good

Trupti, Boston, MA

Liked: Cleanliness, staff & service
a few elements missing to reach US Standards
We had a very pleasant stay. Just be aware that the activities offered at night -music concert, disco parties- can be very loud. If you are not a night clubber, be sure to ask for a room in one of the buildings far from the pool area.
New from the pool area

6/10 Okay

Marcus, Tenesse, TN

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel with potential to become better
Nice location close to the beach. Expedia booked hotel room with see view turned out to be a located at the ground floor. Room has been cleaned twice during our 12 day stay. Personnel at reception desk is very polite and hotel organizes a lot of nice activities. Eating in restaurants in the hotel is very expensive, however it is nice need store and you can buy your own food. Good place to rent a car.

2/10 Terrible

JN3388

Disliked: Cleanliness, staff & service, room comfort
1 star hotel at best...had to switch hotels mid-trip
This hotel was one of the worst places I've ever stayed in that was supposedly a 3 star hotel. In fact, it was so bad, I had to switch hotels after my 2nd night there because I could not tolerate staying there one more night. The food served there was not edible (except for french fries and bread, which is basically all I ate for 2 days). At the main buffet, there were flying insects landing on the food, birds landing on the food and at one point during dinner at least 4 feral cats surrounded my table begging for food and one actually jumped up on an extra seat at the table. Also, my room was very outdated, was on a ground floor looking out on an unmowed field with no deadbolt or latch on the door (and the kitchens are outside on the patio!), was not cleaned once in 2 days, had a dirty-looking comforter on the bed, the clean bath towels smelled like ketchup, and they do not give you clean towels (bath or pool towels) for shorter stays. In addition, they charge a deposit just to use the safe, do not give you free water bottles (not even 1), and charge a deposit if you need to use an outlet adapter. There is also no bell staff that I saw, so forget about anyone helping you with your luggage. Overall, except for a couple of people, most of the staff were not very helpful or friendly. Morever, if a relaxing beach vacation is on your agenda, do not go here because there are no beach chairs or umbrellas on the beach, and the small beach was surrounded by junk and unused, old boats. Finally, unbrellas are hard to come by at the pool, and there is no poolside drink service. I will never stay there again.

10/10 Excellent

Gwynne, rural IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for French speaking children
The activities, pool, and people made this hotel a 5-star for us. Our two granddaughters (10&7) are in French immersion in school, and Pierre&Vacances afforded them tremendous opportunities to use their French all day. They made fun friends, and adults did okay too. Not many staff members are comfortable with English, but we managed. They fully accommodated all our requests to the best of their ability. Food in the restaurants was excellent to my American palate. My request through Travelocity did not get heeded to put our 2 booked rooms near each other, though. I have read that other resorts on Martinique also were not able to schedule rooms nearby. I never could find an email to request that from them, and I was not willing to try to call a phone number in France. One room had a fridge that froze all the food. Beds were very hard. Air conditioning does not go off unless you leave the porch door open. Likewise, if you want it ON, you must keep the sliding door latched!