Sainte-Helene hotels from RM325

"Staff were often unable to answer our room service calls, and on a few occasions we were given incorrect information, which was frustrating. There is also a $39 daily valet fee, and the valet did not assist with loading our luggage into the car when we left. That said, the outdoor pool and skating rink are excellent and were highlights of our stay."

"Devrais avertir quil a des travauc a 6hrs30 du matin a coté du pavillon"

"Chambre propre."

"clean"

"The room was freezing, and the staff didn't care.It was -20c outside and got colder through the night. Also, the windows are not well insulated. The floor, even with the carpet was freezing. Staff told me the system was " resetting" and told me not to touch the heating system and they lower the temperature, this that made things worse because now the heating system was blowing the warm air intermittently. I increased the temperature and it took a few hours before it started heating because the warm air was way too mild. That was at 3am! I had a terrible night! They should have heated that room before I arrived. They had plenty of time to do it. If they are not willing to do that, then they should have a heating system that is more efficient. Frankly, the staff seemed to not care at all."

"Rien a dire a part la salle de bain un peu petite mais pour le reste A-1 ."

"Parfait "

"Easy check in and check out, free breakfast. But the pool heater was broken which wasn’t said on Expedia as we only booked this hotel specifically for the pool it was upsetting. "

"J'apprécie particulièrement le fait de pouvoir préparer son propre petit déjeuner (ou souper) dans la cuisine."