Hotels in Saint-Gervais / des Grottes, Geneva

"Top notch "

"This is a very nice hotel and was a great choice for our family trip. We had two rooms and asked for early check-in, and they kindly gave us our rooms at 12 PM, which we really appreciated. We arrived earlier at 7:00 AM to drop off our luggage after a long trip, but unfortunately not even a glass of water or a coffee was offered, which would have been a very nice gesture after long travels. The rooms are lovely and the location is perfect. The food at the hotel is good. However, the staff at the restaurant were not very pleasant or accommodating, which was disappointing. The beds and towels are excellent, and the spa is excellent as well. Overall, despite a few service issues, this is a very nice hotel and I would stay here again."

"I chose this property as various reviews said "quiet"; however, it was very noisy. All night traffic, a sort of nightmare. Ended up sleeping with ear plugs, head phones and white noise. The toilet space was a tiny 1 sqm kind of campervan type, made in plastic - never seen anything like this before (maybe they are common in Geneve, but it was the first time I visited). There was no fan in the 'bathroom', which is a problem especially because the toilet space was so tiny... Staff was kind enough to let us leave the luggage there for a few hours, but other than that, the stay was not pleasant. "

"Very clean. Free mini bar. Right across the train station. Great, friendly staff. Expensive breakfast."

"Clean room, easy check in."

"Great place to stay. "

"All the booking and check-in/keys were exchanged online. Hotel access and room access are via your phone, though there is always a member of staff in 'the flat' on the top floor if any help is required. (A conventional 'key card' can also be provided up there) Really convenient location, just 10 mins from centre by tram or bus, and the stop is literally at the door of the Hotel! Geneva Tourist board currently provides a free travel pass within Zone 10 of the city for those staying at hotels and other establishments. (Look it up - don't know if it will always be provided free!) This covers bus, ferry boat (mouettes), tram, train travel within that zone for the duration of the stay, and it arrived by email a few days before our arrival in the city. This means it can be used to get to/from the airport as it is within the zone. In opposite direction from town there's a direct tram to CERN (in the zone too!) for those visiting there, maybe 15 min journey. Plenty of restaurants nearby and there's a supermarket entrance right next to the hotel entrance. Also a couple more supermarkets within a couple of hundred metres. Free Laundry facilities on top floor along with free fruit, free tea and coffee and kitchen facilities up there. Our suite came with kitchen, but maybe not all have that. Also a free pool table, and computer games on top floor. Overall a great stay! Thanks."

"Excellent"

"We travelec in March so did not use ac. The location was great as it was near train statio. And easy access to Lake Geneva. Lots of good restaurants near hotel. Older hotel, but clean and staff was great. "