Palaces in Saint Andrew

"The night before I left I thought it was strange that the boy that worked at the front desk was upstairs near my room. We spoke for a bit while he was walking back down stairs. I noticed my room door was open and the lights were on but I dismissed it. It’s not until I was packing my bags did I realize ALMOST HALF MY PLUMS that was in my personal fridge was gone. I really enjoyed my time but I can’t get over the fact that staff went in my room and stole my fruit that I picked and planned on bring back to the states for someone. I had a full bag, you guys left me with less than half. Thank you."

"The property is beautiful! The restaurant food is all very delicious. Staff is very personable and friendly. My complaints: It takes very long to receive food whether that is restaurant dining or in room dining. I will say that whenever we asked for something, other than food, service was very prompt. I wish there were activities like yoga or on site. They need a spa!! (They did call a local spa to come to my villa and provide services and it was great) "

"Clean and lively room. All staff friendly and helpful. Breakfast was okay, not fabulous but we left ready for our onward travel."

"It was awful"

"Grenadine House is a beautiful colonial mansion turned into a fine lodging. Perched on a hill, there are wonderful cool breezes and fantastic views. The staff is incredible, so friendly and knowledgable. The bar/restaurant has great food and drink. The rooms are spacious and classic looking. And I just loved reading a book on the veranda. "

"Limited Menu. No complimentary meals. Meals paid for are not worth the price. Clean room & exceptional staff"

"Every interaction with the staff, apart Hudson, was a roll of the dice. A real roulette and you never knew what you were going to get. Uninterested, under resourced and ilprepared, the constant struggles with asking for literally anything be it a simple breakfast order which could take an hour, to asking for towels left us anxious. Truly a 3 star experience and missing the true Carribean vibes. "

"Struggling to find positives … shuttle driver awesome and weekday staff were nice but weekend staff seemed disinterested. Located far from Beaches and town so the shuttle is a necessity. Rooms were clean but water pressure non existent. "

"View was unobstructed, food ok, bar ok."