Lobby
Check availability

Reviews of Best Western Desert Inn

2.5 out of 5
Best Western Desert Inn
1391 W Thatcher Boulevard, Safford, AZ

Reviews

8.2

Very good

Rating 10 - Excellent. 192 out of 484 reviews" "
Rating 8 - Good. 196 out of 484 reviews" "
Rating 6 - Okay. 55 out of 484 reviews" "
Rating 4 - Poor. 23 out of 484 reviews" "
Rating 2 - Terrible. 18 out of 484 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jenae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Management on 14 May 2024
Thank you for staying with us at Best Western Desert Inn. We take pride knowing you enjoyed your stay with us. We hope to see you again in the future!

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
We like the separate bedroom in the suite. The staff is always great and friendly.
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Thank you for staying with us at Best Western Desert Inn in Safford ,Az. We take pride knowing you enjoyed your stay. We are glad you enjoyed the suite. We hope to see you again in the future!

6/10 Okay

Roy

Liked: Staff & service
Cockroach in the bathroom
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Thank you for staying with us at Best Western Desert Inn in Safford ,Az. We apologize regarding the issue you found in your room. We take pride knowing you enjoyed your stay otherwise. We hope to see you again in the future!

10/10 Excellent

Karin

Liked: Cleanliness, amenities
Very comfortable and very clean!
Stayed 1 night in May 2024
Response from Management on 6 May 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed and had a comfortable stay. We look forward to seeing you again in the future!

10/10 Excellent

Eduardo R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2024
Response from Management on 6 May 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We look forward to seeing you again in the future!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Management on 6 May 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We look forward to seeing you again in the future!

10/10 Excellent

Robert, East Helena

Liked: Cleanliness, amenities
Older property. Shows its age.
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We are just beginning an interior room remodel. We hope to see you again in the future!

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Was an unintended stop on an extra stressful stay further down the road. Check in was very late and desk staff was wonderful. Location and price were good. Checking out was a bit stressful as clerk did not inform me (perhaps i should have known) that my turning in one of my keycards would result in not being able to access my room for my last load with the other. I was trying to save time, ended up not accomplishing that. My room was clean, comfortable and i got the good rest i needed to continue my journey.
Stayed 2 nights in Feb 2024
Response from Management on 29 Apr 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We also apologize regarding you room key issue. We hope to see you again in the future!

2/10 Terrible

Rodney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Parking was very limited and small
Stayed 1 night in Apr 2024
Response from Manager on 24 Apr 2024
Thank you for staying with us at Best Western Desert Inn. We apologize regarding the parking area. We hope to see you again in the future!

4/10 Poor

Bruce

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The carpet was really dirty and there is not enough room to park.
Stayed 1 night in Apr 2024
Response from Management on 18 Apr 2024
Thank you for staying with us at Best Western Desert Inn. We apologize for the inconveniences you experienced. We are just beginning a room remodel and will have a more fresh and inviting look. We hope you will be willing to give us another chance in the future!

8/10 Good

Keith

Stayed 1 night in Apr 2024
Response from Management on 13 May 2024
Thank you for staying with us at Best Western Desert Inn in Safford ,Az. We take pride knowing you enjoyed your stay. We hope to see you again in the future!

10/10 Excellent

Xochilt Duran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay!
Stayed 1 night in Apr 2024
Response from Management on 15 Apr 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay and hope to see you again in the future!

10/10 Excellent

Therese-Marie, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, room was very clean though a bit shabby (bathroom door jamb near floor had water damage), fluorescent light over vanity was dim, no charging ports … but it was a clean safe place to stay the night!
Stayed 1 night in Apr 2024
Response from Management on 9 Apr 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We are just beginning an interior room remodel and the rooms including the vanity area will be much brighter. We hope to see you again in the future!

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and location.
Stayed 1 night in Mar 2024
Response from Management on 9 Apr 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We hope to see you again in the future!

10/10 Excellent

Jon Sutter Tami Barker

Stayed 2 nights in Mar 2024
Response from Management on 8 Apr 2024
Thank you for staying with us at Best Western Desert Inn. We take pride knowing you enjoyed your stay. We look forward to seeing you again if traveling to the Gila Valley!

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service
Breakfast was great. Spent 2 nights.
Stayed 2 nights in Mar 2024
Response from Management on 4 Apr 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We hope to see you again in the future!

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We hope to see you again in the future!

8/10 Good

Su-Lin

Business traveller
Liked: Cleanliness, staff & service
Definitely one of the older style Best Westerns, clean and tidy, but old style heating and air conditioning. Businesses around here have storage boxes out in the parking lot. The person that registration was very friendly.
Stayed 1 night in Mar 2024
Response from Management on 4 Mar 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We apologize for the inconvenience of the containers as we are just beginning a remodel of our rooms. We hope to see you again in the future!

4/10 Poor

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room smells!!! It had the Motel vibe!!!
Stayed 2 nights in Feb 2024
Response from Management on 27 Feb 2024
Thank you for staying with us at Best Western Desert Inn. We apologize regarding the smell issue you experienced. We are just beginning an interior remodel and we hope to see you again in the future!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! Loved how they checked up on us during our stay! Thank you!
Stayed 2 nights in Feb 2024
Response from Management on 20 Feb 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We hope to see you again in the future!

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
I loved the plaid chair in the room. Breakfast was great and able to use their printer nice place
Stayed 1 night in Feb 2024
Response from Management on 12 Feb 2024
Thank you for staying with us at Best Western Desert Inn in Safford, AZ. We take pride knowing you enjoyed your stay. We hope to see you again in the future!

2/10 Terrible

Socorro

Stayed 1 night in Feb 2024
Response from Management on 9 Feb 2024
Thank you for staying with us at Best Western Desert Inn. We apologize regarding the issue you experienced during your stay.

6/10 Okay

MICHAEL

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
The property was not too bad, but I put the little sign outside the door for them to clean my room and they never did. I was there three days and I never clean my room.
Stayed 3 nights in Jan 2024
Response from Management on 30 Jan 2024
Thank you for staying with us at Best Western Desert Inn in Safford. I apologize regarding your room cleaning. A lot of times the wind blows it off leaving the HK unsure which sign was meant to show. If staying again at our property please let front desk know and we will be happy to clean it for you. We hope to see you again in the future!

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice , quiet place. clean. Breakfast was great with Natalie being absolutely amazing! love this little town and the people are so nice.
Stayed 1 night in Jan 2024
Response from Management on 22 Jan 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We look forward to seeing you again!

8/10 Good

Luann

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 22 Jan 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We look forward to seeing you again!

8/10 Good

Trinka

Stayed 1 night in Dec 2023
Response from Management on 3 Jan 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We hope to see you again in the future!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Not Worth It
Greeted by helpful and efficient desk clerk. We had a good breakfast. There was a stain on the carpet, insufficient lighting in the bathroom and no plug-ins on night stands or lamps.
Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We apologize regarding the issues you experienced. We are just beginning an interior room remodel that will cover all of your suggestions. We hope you will be willing to give us another try in the future!

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 18 Dec 2023
Thank you for staying with us at Best Western Desert Inn in Safford. We hope to see you again in the future!

10/10 Excellent

Karen, Flagstaff

Travelled with partner
Friendly staff
Stayed 1 night in Dec 2023
Response from Management on 11 Dec 2023
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We are just beginning a remodel of our interior rooms. We hope to see you again in the future!

4/10 Poor

Rudy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not so happy with this place.
Bed was comfortable, but had to have extra blankets brought up because there was only one very thin blanket on the bed. Light in sink room shines directly at bed, so can't use that light and still let somebody sleep. Tub drained much slower than the shower filled it. A/C in bedroom was extremely loud, so had to turn it off and turn on A/C in TV/living room; worked okay. In-room jacuzzi tub had a lot of grit/sand in the bottom before using. Door to room took excessive force to twist handle far enough to unlatch door; at first thought it wasn't working, though light turned green. Lots of issues in this older hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was friendly. Quiet and right off freeway. Close to stores and food options. Clean room. Could provide more than 2 towels but they are quick to give you extra when requested. A PLUS would stay again!!
Stayed 3 nights in Nov 2023
Response from Management on 1 Dec 2023
Thank you for staying with us at Best Western Desert Inn. We take pride knowing you enjoyed your stay. We look forward to seeing you in the future!

10/10 Excellent

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Nov 2023
Response from Management on 1 Dec 2023
Thank you for staying with us at Best Western Desert Inn. We take pride knowing you enjoyed your stay.

8/10 Good

Becky

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Management on 16 Nov 2023
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We hope to see you again in the future!

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Management on 16 Nov 2023
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We hope to see you again in the future!

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Staff were very frendly room was very clean
Stayed 1 night in Nov 2023
Response from Management on 16 Nov 2023
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay and found our staff friendly and hospitable. We hope to see you again in the future!

8/10 Good

Mickey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on 16 Nov 2023
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We hope to see you again in the future!

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on 14 Nov 2023
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We look forward to seeing you again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean hotel. Very friendly service. Rooms are a bit tired and traffic noise from main thoroughfare is audible.
Stayed 1 night in Nov 2023
Response from Management on 14 Nov 2023
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We are excited to say we are starting a remodel of our interior rooms. We look forward to seeing you again in the future!

10/10 Excellent

Cedric R.

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Short stay, but very clean room!
Stayed 1 night in Nov 2023
Response from Management on 14 Nov 2023
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We look forward to seeing you again in the future!

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Recent stay
The staff at the Best Western were great! They were friendly and attentive. The room was eh. There was a HUGE cockroach that made his appearance from behind the fridge. The pillows on the bed were the size of couch throw pillows. There was a group of people standing outside smoking marijuana, which is fine, except the fact that the smoke and smell were so strong and thick it was hard to breath, Im 6 months pregnant and we have an 8 month old, not a good combo.
Stayed 1 night in Nov 2023
Response from Management on 9 Nov 2023
Thank you for staying with us at Best Western Desert Inn. We apologize regarding the issues you experienced. We hope you would be willing to give us another chance in the future!

6/10 Okay

Jonathan

Stayed 1 night in Nov 2023
Response from Management on 1 Dec 2023
Thank you for staying with us at Best Western Desert Inn. We take pride knowing you enjoyed your stay.

2/10 Terrible

Edward

Stayed 1 night in Oct 2023
Response from Management on 1 Nov 2023
Thank you for staying with us at Best Western Desert Inn. We apologize for any inconveniences you experienced during your stay. We are about to begin a remodel of our guest rooms and hope you would be willing to give us another chance in the future!

8/10 Good

Herbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The parking was a problem. In the end we had to park a long distance from our room. Other tenets were noisy.
Stayed 1 night in Oct 2023
Response from Management on 30 Oct 2023
Thank you for staying at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed our clean rooms. We apologize regarding the parking and noise from other guests. We hope to see you again in the future!

10/10 Excellent

Linda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Spacious. Good parking. Really appreciate the full breakfast.
Stayed 1 night in Oct 2023
Response from Manager on 16 Oct 2023
Thank you for staying with us at Best Western Desert Inn in Safford, AZ. We take pride knowing you enjoyed your stay. We hope to see you again in the future!

10/10 Excellent

Lillian

Stayed 1 night in Oct 2023
Response from Manager on 16 Oct 2023
Thank you for staying with us at Best Western Desert Inn in Safford, AZ. We take pride knowing you enjoyed your stay. We hope to see you again in the future!

4/10 Poor

Brett

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and terrible water pressure. Way overpriced for what you get.
Stayed 1 night in Oct 2023
Response from Manager on 16 Oct 2023
Thank you for staying with us at Best Western Desert Inn in Safford, AZ. We apologize regarding the water pressure issue you experienced. We hope to see you again in the future!

4/10 Poor

David

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is a motel behind a dirty Chinese restaurant. The walls are thin, difficult to keep the room cool. It is the grungiest hotel I’ve stayed at in Arizona. Half of the outlets in the room don’t work. Beds and pillows are terrible.
Stayed 4 nights in Sep 2023
Response from Management on 2 Oct 2023
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We apologize regarding the issues you experienced during your stay. We are about to start a remodel and hope you would be willing to give us a second chance in the future.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place to relax after a long motorcycle ride. It was Older but nice
Stayed 1 night in Sep 2023
Response from Management on 2 Oct 2023
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay and had a nice ride. We hope to see you again in the future!

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Best Western Desert Inn
This hotel needs renovation. Room had a cockroach.
Stayed 3 nights in Sep 2023
Response from Management on 28 Sept 2023
Thank you for staying with us at Best Western Desert Inn. We are about to start a remodel in our guest rooms next month. We apologize regarding the inconvenience you did experience. We hope to see you again in the future!

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good price.
Stayed 1 night in Sep 2023
Response from Management on 25 Sept 2023
Thank you for staying with us at Best Western Desert Inn in Safford, Az. We take pride knowing you enjoyed your stay. We hope to see you again soon.