Travel to Sabolon Besar Island

The location of this hotel is fantastic, overlooking the bustling harbour. The small roof top pool is a real plus. But this is not a 5 star hotel, it fell well short, only one tatty old bath towel, no hand towels; room small and dated. Charged us £29.60 for two glasses of read wine which were undrinkable, the bottle had been open for days and then ignored our complaints and would not change it, even when we left it undrinkable. We had a similar experience with breakfast £22.75 for two breakfasts, when the price on Expedia is £10 for two. I just felt ripped off. Divina one of the staff was very helpful with sorting out problems with our airline check in. So if you want a central location, book a sea view room and stay here, and pre book breakfast, but eat and drink outside the hotel if you don’t want to be ripped off.

Restaurant food was bland. Other than that a great place to stay. Easy taxi to downtown.

Great customer services with spectacular sunset view. Excellent dishes with great presentation.

Hotel is beautiful, but still lacks basic customer service details. We inadvertently left our “do not disturb” on for entire day while we were diving, so no housekeeping came (understandably.) However when we asked for potable water, they never brought it, nor when I asked for housekeeping to come later they never did. Soap was out in women’s pool bathroom, and breakfast was meh; mostly Indonesian dishes and the pastries were stale. The location is great and the design of the hotel is stunning, so has potential once they get the details down.