On the beach, white sand, sun-loungers, beach umbrellas

Reviews of Park Hyatt Abu Dhabi Hotel & Villas

5 out of 5
Park Hyatt Abu Dhabi Hotel & Villas
Saadiyat Island, Abu Dhabi

Reviews

9.4

Exceptional

Rating 10 - Excellent. 259 out of 349 reviews" "
Rating 8 - Good. 69 out of 349 reviews" "
Rating 6 - Okay. 12 out of 349 reviews" "
Rating 4 - Poor. 4 out of 349 reviews" "
Rating 2 - Terrible. 5 out of 349 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and safe along being a great location on Saadiyat beach
Stayed 1 night in Jan 2024
Response from Park Hyatt Abu Dhabi Hotel & Villas on 27 Feb 2024
Dear Mr. Samir,Thank you for taking the time and effort in sharing your rating. We all look forward to welcoming you and your family back again in the near future! Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss
Fantastic hotel. Almost like being in the Maldives. Excellent service all round, food was very good and thanks to Mr Reda for looking after us so well.
Stayed 1 night in Jan 2024
Response from Park Hyatt Abu Dhabi Hotel & Villas on 27 Feb 2024
Thank you for taking the time and effort in sharing your rating, following your recent stay at Park Hyatt Abu Dhabi. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities up to your satisfaction. We are very pleased to read your appreciation regarding the service that our team had provided. We will personally convey your commendations and on behalf of Park Hyatt team THANK YOU for your valuable and motivating feedback. We all look forward to welcoming you back again in the near future! Best Regards,

2/10 Terrible

Keith

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kristina Kretschmer on 25 Nov 2023
Dear Keith,Greetings from Park Hyatt Abu Dhabi and thank you for having been our guest during your recent visit to the city. It was indeed a pleasure to welcome you amongst us and to look after you over the course of the stay. We are most distressed as it seems apparent that we have failed in our endeavor to look after you in the manner that we always work to do.We trust you shall give us another chance to demonstrate what real Hospitality means to us.The team joins me in wishing you a pleasant day ahead and awaits the pleasure of having you as our guest again.Warm Regards,Park Hyatt Abu Dhabi

6/10 Okay

Janis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great.
Stayed 1 night in Sep 2023
Response from Kristina Kretschmer on 25 Nov 2023
Dear Janis,Thank you for choosing Park Hyatt Abu Dhabi and for taking the time to provide valuable feedback about your experience with us.We’re thrilled to hear that our breakfast offerings contributed towards making your stay with us a pleasant occasion.Again, thank you for sharing your comments and we hope to welcome you back in the near future.Kind regards,Kristina KretschmerAssistant Front Office Manager

8/10 Good

Kevan

Liked: Cleanliness, property conditions & facilities, room comfort
kabrak1
Stayed in the Park Hyatt, Saadyat on at least 5 occasions previous being 2018 and more recently Sept 2023. We chose the Park for the tranquilty and peacefulness however our latest stay was spoiled by the introduction of poolside music eminating from the Beach Hut resturant area, ironically next to the adult only pool. I don't object to music but find it strange that for a 5* hotel the policy seems to be to play loud bang bang music most of the day and worse at weekends when the same monotenous music as played louder by a dj. Weekends the music was heard in the bedroom and most disturbing late at night. Ironically, this music is also piped through to the spa pool were relaxing after a spa was impossible. We did make comments however the reception staff were unaware of any music and timings of start and finish. A 5* hotel of this quality does not need this type of disturbance and in the current hi-tech world people have their own music to listen to if needed. Will not stay here again due to this and lack of management response.
Stayed 7 nights in Sep 2023
Response from Kristina Kretschmer on 25 Nov 2023
Dear Kevan, Thank you very much for taking the time to share your value feedback. I was sad to hear that you were inconvenienced by some noise, indeed this should have not have happened and please trust that I will address this with the concerned teams. Allow me to extend my most sincere apologies for this. Such problems have a significant effect on the overall stay experience and again please accept my sincere apologies for any disappointment or inconvenience that may have resulted from the apparent lapse on this occasion.Again, thank you for sharing your comments and we hope to welcome you back in the near future.Best regards,Kristina Kretschmer

10/10 Excellent

Tory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities! Beach Club restaurant is incredible.
Stayed 1 night in Sep 2023
Response from Kristina Kretschmer on 25 Nov 2023
Dear Tory,Thank you for choosing Park Hyatt Abu Dhabi and for taking the time to provide valuable feedback about your experience with us.We’re thrilled to hear that our facilities, customer service and dining experience contributed towards making your stay with us a pleasant occasion.Again, thank you for sharing your comments and we hope to welcome you back in the near future.Kind regards,Kristina KretschmerAssistant Front Office Manager

10/10 Excellent

Veronika

Stayed 2 nights in Aug 2023
Response from Kristina Kretschmer on 25 Nov 2023
Dear Veronika, Thank you for taking the time for rating the Park Hyatt in Abu Dhabi. We wish to see you soon for another visit worth remembering. With best regards, Kristina, Assistant Front Office Manager

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property wonderful staff excellent experience
Stayed 5 nights in Apr 2023
Response from Kristina Kretschmer on 4 Jun 2023
Dear Janice,Thank you for taking the time to share your excellent feedback with us, we look forward to welcoming you back again soon when your travels next bring you to Abu Dhabi.Warm Regards,Kristina, Assistant Front Office Manager

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Kristina Kretschmer on 10 Jul 2023
Dear Daniel,Thank you for taking the time for rating the Park Hyatt in Abu Dhabi. We wish to see you soon for another visit worth remembering. With best regards, Kristina, Assistant Front Office Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort. The beach was stunning and very clean. All the staff were extremely friendly and helpful. The room was very large and had all the amenities we needed.
Stayed 3 nights in Mar 2023
Response from Kristina Kretschmer on 10 Jul 2023
Dear Michael, Thank you for choosing Park Hyatt Abu Dhabi and for taking the time to provide valuable feedback about your experience with us. We’re thrilled to hear that our facilities, customer service contributed towards making your stay with us a pleasant occasion. Again, thank you for sharing your comments and we hope to welcome you back in the near future. Warm Regards, Kristina, Assistant Front Office Manager

10/10 Excellent

max, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, excellent service, hardware à bit tired
Response from Kristina Kretschmer on 10 Jul 2023
Dear Max,Thank you for taking the time for rating the Park Hyatt in Abu Dhabi. We wish to see you soon for another visit worth remembering. With best regards, Kristina, Assistant Front Office Manager

8/10 Good

max, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, excellent people but the hardware à hit tired
Response from Kristina Kretschmer on 10 Jul 2023
Dear Max, Thank you for taking the time for rating the Park Hyatt in Abu Dhabi. We wish to see you soon for another visit worth remembering. With best regards, Kristina, Assistant Front Office Manager

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Elias, LA JOLLA

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022
Response from Kristina Kretschmer on 25 Nov 2023
Dear Elias,It was a real pleasure for all of us in the hotel to welcome you and look after you during the course of the stay. While it is our responsibility to look after our guests, wonderful souls as you make everything that much more of a pleasure. We are deeply grateful. The entire team at the hotel awaits the next pleasure of having you amongst us - something that we look forward to already.Kind regards,Kristina Kretschmer

10/10 Excellent

lucas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great staycations
The hotel is amazing, the service provided, the quality of the food, the kids club. Everything was outstanding.
Stayed 2 nights in Oct 2022

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience
Amazing experience,beatuful property, sence of comfort and luxury, and excellent staff!
Stayed 1 night in Sep 2022

6/10 Okay

joel

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2022

10/10 Excellent

Ayat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
The service all around was excellant. The room was clean, spacious and comfortable. Food was delicious and the restaurant staff was very friendly and accommodating.
Stayed 1 night in Sep 2022

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff very courteous and loved the details in each corner and place. Keep up it was really a wonderful experience Thank you so much
Stayed 4 nights in Aug 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Smaller and quiet with limited dining and few facilities. Good for a short stay
Stayed 1 night in Jul 2022
Response from Kristina Kretschmer on 10 Jul 2023
Dear Thomas, Thank you for taking the time to share your excellent feedback with us, we look forward to welcoming you back again soon when your travels next bring you to Abu Dhabi. Warm Regards, Kristina, Assistant Front Office Manager

10/10 Excellent

Ayman, Jacksonville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent luxurious hotel and resort. Staff is very professional and friendly the views are incredible the beach is clean and the turquoise waters are unbelievable. I highly recommend this property; it’s quiet and relaxing. The rooms are very comfortable and luxurious
Stayed 1 night in Jun 2022
Response from Kristina Kretschmer on 10 Jul 2022
Dear Ayman, Thank you for taking the time to share your feedback following your stay with us. It was truly a pleasure hosting you and your positive comments about the hotel, facilities and customer service extended by the team here at Park Hyatt Abu Dhabi is truly appreciated. Thank you again for your patronage of Park Hyatt Abu Dhabi and we look forward to welcome you back when your travels next bring you to Abu Dhabi. Kindest regards, Kristina, Assistant Front Office Manager

10/10 Excellent

Ayman, Jacksonville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel and resort. The views are beautiful the property is Luxurious. The staff is very professional and friendly. I highly recommend this hotel for a relaxing vacation the water is amazing the sand is white and the water is calm. The restaurants are very nice.
Stayed 1 night in Jun 2022
Response from Kristina Kretschmer on 10 Jul 2022
Dear Ayman, Thank you for taking the time to share your feedback following your stay with us. It was truly a pleasure hosting you and your positive comments about the hotel, facilities and customer service extended by the team here at Park Hyatt Abu Dhabi is truly appreciated. Thank you again for your patronage of Park Hyatt Abu Dhabi and we look forward to welcome you back when your travels next bring you to Abu Dhabi. Kindest regards, Kristina, Assistant Front Office Manager

10/10 Excellent

Kutluhan

Stayed 1 night in Jun 2022
Response from Kristina Kretschmer on 10 Jul 2022
Dear Kutluhan, We are glad to hear that you enjoyed your stay in Park Hyatt Abu Dhabi & looking forward to have back soon. Kindest regards, Kristina, Assistant Front Office Manager

10/10 Excellent

Denis

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff (cleaning, taxi, restaurant and beach&pool attendents) are extreamly respectful, doing a very good job and trying to make one's stay as great as possible.
Stayed 6 nights in Jun 2022
Response from Kristina Kretschmer on 10 Jul 2022
Dear Denis, Thank you for taking the time to share your excellent feedback with us, we look forward to welcoming you back again soon when your travels next bring you to Abu Dhabi. Warm Regards, Kristina, Assistant Front Office Manager

10/10 Excellent

Nicola

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Kristina Kretschmer on 10 Jul 2022
Dear Nicola, We are glad to hear that you enjoyed your stay in Park Hyatt Abu Dhabi & looking forward to have back soon. Kindest regards, Kristina, Assistant Front Office Manager

10/10 Excellent

Kathleen, Spring

Liked: Cleanliness, staff & service
Beautiful beach, food quality and options at both breakfast and dinner buffets was very good, business center was not available but front desk staff were very accommodating and assisted with printing documents.
Stayed 4 nights in May 2022
Response from Kristina Kretschmer on 10 Jul 2022
Dear Kathleen, Thank you for taking the time for highly rating the Park Hyatt in Abu Dhabi. We really appreciate the comment you have shared after your stay with us and the quality of service in general in the hotel. We wish to see you soon for another visit worth remembering. With best regards, Kristina, Assistant Front Office Manager

10/10 Excellent

Abdulmohsen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great buffet
Stayed 2 nights in May 2022
Response from Kristina Kretschmer on 10 Jul 2022
Dear Abdulmohsen, Thank you for taking the time to share your excellent feedback with us, we look forward to welcoming you back again soon when your travels next bring you to Abu Dhabi. Warm Regards, Kristina, Assistant Front Office Manager

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Exceptional Hotel
Absolutely first-class establishment in every respect. Not cheap, but really worth it. Couldn't recommend it more highly.
Stayed 4 nights in Feb 2022

10/10 Excellent

Gianluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2021

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, beautiful location, very friendly staff.
Stayed 7 nights in Dec 2021

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
The staff and facility were amazing. Super kids and family friendly with unbelievable beach front access. Will definitely be recommending and coming back.
Stayed 1 night in Nov 2021
Response from Park Hyatt Team on 23 Nov 2021
Dear Mr. Michael, We are delighted to hear that your stay with us was memorable and our team managed to fulfill your expectations. We are proud to be allocated on one of not so many natural islands of Abu Dhabi, and glad that you were enjoying its views. We will be waiting to welcome you back soon! Have a wonderful day, Park Hyatt Team

10/10 Excellent

matthias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always worth a stay…
Relaxing family vacation, excellent service and well maintained facilities.
Stayed 4 nights in Oct 2021
Response from Park Hyatt Team on 23 Nov 2021
Dear Mr. Matthias, We are thrilled to hear that you enjoyed your stay and had a beautiful pictures during your staycation. We hope to welcome you back soon! With kind regards, Park Hyatt Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Miroslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Dr Hani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice hotel gorgeous beach
Stayed 3 nights in Aug 2021
Response from Park Hyatt Abu Dhabi on 1 Oct 2021
Dear Dr. Dani, Greetings from Park Hyatt Abu Dhabi Hotel And Villas We are thankful for your feedback and hoping to serve you again soon. Have a wonderful day Kind regards Park Hyatt Team

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where hospitality should be taught
Hospitality at very high level very friendly staff and helpful, nice lobby and the restaurants have very good verity of high qulity food and the taste beyond expectations, I cand give the beach and services there what they deserve cant remember when i booked very comfortable hotel bed and the amenities so special. I cant wait for my next booking.
Stayed 1 night in Aug 2021
Response from Park Hyatt Abu Dhabi on 1 Oct 2021
Dear Mr Salah, Warm greetings from Park Hyatt Abu Dhabi Hotel And Villas. It is a pleasure for us to read that you enjoyed your stay and our restaurants meet your expectations! We are impatiently waiting to serve you again. Have a wonderful day Kind regards Park Hyatt team

10/10 Excellent

mouza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel love designs so much
It was great i love design of the room and how spacious the room love the hotel recommended for sure in the restaurant i met Mary she was really wonderful personality
Stayed 1 night in Aug 2021
Response from Park Hyatt Abu Dhabi on 1 Oct 2021
Dear Ms. Mouza, Warm greetings from Park Hyatt Abu Dhabi. We are pleased to read that you enjoyed your stay in our beautiful resort and hoping to welcome you back soon. We will definitely share your appreciation of service to our colleague Mary. Have a wonderful day Kind regards Park Hyatt team

10/10 Excellent

Daniel

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Raed

Stayed 1 night in May 2021

10/10 Excellent

Kenneth D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Zain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary
Was a perfect stay at an an awesome hotel. The facilities are of a quality and service was even better. Will definitely return.
Stayed 2 nights in May 2021

10/10 Excellent

Rosette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Mar 2021

10/10 Excellent

abdel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities
I really don't recommend comparing to next hotels
Stayed 1 night in Apr 2021

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Staycation
One of the best staycations I had in UAE. The hotel service was excellent. The view, the beach, the rooms are amazing. Service was quick throughout all the facilities. We arrived around 12 pm. The hotel was kind enough to give us a room to check in earlier as they had empty rooms, and we were also offered late check-out. We did half board with the room. Due to Ramadan, one of the restaurants was closed during dinner time, and the other one had Iftar. We joined the iftar for dinner, We were both wearing knee level shorts, which were not allowed at the restaurant. The staff were helpful, gave us a table inside, and brought the food to the table.
Stayed 1 night in Apr 2021

2/10 Terrible

Fadi

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Poor service and average quality standards of the room. The room is basic and feels old. Definitely not value for money. The property overloaded the day-use accesses on Friday whi
Stayed 1 night in Apr 2021

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021