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"It’s so unique that you forget the rest of the city. Beautiful, clean, elegant, staff is incredible professional and helpful. "

"All of the staff are very approachable, attentive and considerate to making sure your stay is as comfortable as possible. They made my stay memorable and I will stay at the hotel again when in Sapa."

"Great decor and vibe"

"Good view. Good location. View good. But smogs always. Good breakfast "

"Very nice new hotel! The rooms were clean and cute. Plenty of hot water and a nice shower, although there’s not a shower door so the bathroom gets wet. The beds are big and comfy and the AC works well. Good location up the hill from downtown and a short walk to many restaurants. They even let us check in late at 1am from a night bus. Would recommend! "

"Excellent Location"

"Staff were always looking to help, very friendly and accommodating."

"Big spacious room, breakfast was great with all dishes serving pork clearly labelled, staff were excellent and helped arrange day trips to explore Sapa "

"Yen was a great place to stay. The staff was very nice and helpful. The free breakfast was top notch. "