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Reviews of Quality Inn & Suites Near Amish Country

2.5 out of 5
Quality Inn & Suites Near Amish Country
320 Conrad Harcourt Way, Rushville, IN

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 175 reviews" "
Rating 8 - Good. 61 out of 175 reviews" "
Rating 6 - Okay. 37 out of 175 reviews" "
Rating 4 - Poor. 21 out of 175 reviews" "
Rating 2 - Terrible. 9 out of 175 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Thanks.
Stayed 1 night in Apr 2024

4/10 Poor

L. B.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kirk

Travelled with family
Liked: Staff & service, property conditions & facilities
Went here for the eclipse. The back lawn was humongous (acres) and magnificent for the eclipse and a picnic.
Stayed 1 night in Apr 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, comfy. Bathroom a little dated but functional.

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from SP on 5 Feb 2024
Dear Guest, Thank you for your review and we appreciate your stay with us.

6/10 Okay

Jose

Stayed 1 night in Dec 2023
Response from SP on 5 Feb 2024
Dear Guest, Thank you for your review and we appreciate your stay with us.

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

2/10 Terrible

Ronda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty, garbage not emptied. Found a bag of dirty clothes in the room. Phone did not work, TV remote had no batteries. Advertised breakfast times online were not accurate.
Stayed 1 night in Oct 2023

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free Breakfast Bar
Nice hotel Love the gravy and biscuits at the breakfast bar in the morning..
Stayed 1 night in Oct 2023

4/10 Poor

Regena

Disliked: Cleanliness, property conditions & facilities
I’m not one to usually leave a bad review,but I felt I should this time… Some of the staff was very pleasant. Most of the rooms are used for full timers,they live there. The maid work needs some serious attention. I’ll add photos of the room if this review allows it. This was our second time to have to stay there,it’s the only hotel in town. I gave them a second chance and moments after we checked in,we had to change rooms due to very uncleanliness in many areas including hair on the side of the the bathtub that was easily seen. Thankful the bed was clean,although I can’t describe the smell of the whole place unless you walked past the air wick plug ins that was in the halls. The entrance to the back door stayed freely open 24/7 and required no key card to enter. The lobby entrance and parking lot was literally a place to hang out and drink every evening. We was there for four days and nights as we travel there to visit our grandchildren/children that live near the hotel. Well definitely take the camper for the 9hr drive in the future unless some things change here.
Stayed 3 nights in Sep 2023

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
This was an awful stay Gross -
Stayed 3 nights in Sep 2023

10/10 Excellent

Joyce

Travelled with family
Liked: Staff & service
It was more than adequate for what we needed. Very clean and affordable. Just a little dated and smelled of cigarette smoke.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not sure if we'll return
The staff was friendly. The room itself was average cleanliness for bathroom, linens, etc. The air quality was horrible. The room was super humid and smelled like water damage was still present. The aur conditioner couldn't keep up dehumidifying the room. It was late when we arrived, the beds were comfortable enough, and we just needed to get to sleep, so didn't want to bother changing rooms. In the morning, we wished we would have. I don’t know if the whole motel is like this or just the room we had. We saw water damage in the ceiling of our hallway so maybe it was just a problem with our wing. There were several breakfast options, but the hot breakfast items were all gone when we got there at 7:45am.
Stayed 1 night in Sep 2023

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly lots of parking space.
Stayed 2 nights in Aug 2023

8/10 Good

Rosella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Previous Smoking Room
The staff was nice. I needed a first-floor room because I could not do stairs. However, we were given a room that smelled of nicotine so bad, went to the store and bought a can of Lysol spray. Also, the bedspread was stained, and the chair was too dirty and nasty looking to sit on. The previous stays here when I visit Rushville, I had no problem, but it seems to have gone downhill. If you are desperate, it might be fine, but I won't stay there again.
Stayed 1 night in Aug 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator
Stayed 1 night in Aug 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was most pleasant and easy to work with. The room was clean. The breakfast worked for us who needed gluten-free options.
Stayed 1 night in Jul 2023

10/10 Excellent

donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a good value.
Stayed 1 night in Jul 2023

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on bedding and chair, no toilet paper or tissues in the room, room key didn’t work first time (had to go back to desk) and out of main breakfast item by 8 a.m. (breakfast 6-9). Staff that I dealt with were nice though.
Stayed 1 night in Jul 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here
Very thoughtful staff at this hotel and my visit to Rushville feel like home.
Stayed 3 nights in Jun 2023

4/10 Poor

Iris

Travelled with family
Disliked: Cleanliness
Not going back
Sink was clogged and never got fixed. Plug from blow dryer was loose and therefore it went alway on and off. Stains on the desk and nightstand which I was able to easy clean up with water. Clearly not going back there
Stayed 2 nights in Jun 2023

4/10 Poor

Christopher

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy feet odor
The entire second floor had construction workers boots with their dirty socks air drying in the hall wall. The air was so foul filled with foot mold it was absolutely disgusting. Bathroom looked like they stopped halfway through remolding and the carpet would stick to your feet in the room. The woman working the front desk was very polite
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the money
Nice people working here. More comfortable beds than most hotels. Decent breakfast. No road noise.
Stayed 1 night in Jun 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really good and friendly
Stayed 7 nights in Jun 2023

4/10 Poor

Dee

Disliked: Cleanliness, property conditions & facilities
This property was not well cared for. The room had basic cleanliness only, meaning sheets and towels were clean, basic bathroom and room cleaning was done. The walls, floors, baseboards, and finer details were not cleaned and did not appear to have been in quite some time. If an update of the hotel is not within the cost parameters, at the very least the management and ownership should look into having a more thorough cleaning of the rooms/stairwells/common areas. This in itself would make a world of difference.
Stayed 3 nights in Jun 2023

8/10 Good

Jacob

Liked: Cleanliness, staff & service
👍
Stayed 3 nights in May 2023

4/10 Poor

Brenda

Stayed 2 nights in May 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the cleanest motel that we hsve stayed in this vacation.
Stayed 1 night in May 2023

4/10 Poor

Kimberly

Travelled with family and small children
Disliked: Cleanliness
The man we dealt with was an older man from another country. He was very nice and I hate to leave a bad review but honesty is always the best policy. I know help is hard to find so that might be a big part of the problem but the room was anything but clean. Urine stains on the bed and bedspread, fecal matter on the side of the toilet, the bathroom vanity had not been cleaned as there were several liquid stains very visible. An opportunity is being missed as this is the only hotel in that area and if it were cleaned and had a good reputation - business would boom.. I can not stress enough how nice the owners were but it could not overcome the dirtiness. I hope they can find some good help
Stayed 1 night in May 2023

8/10 Good

SARAH

Business traveller
Liked: Cleanliness, staff & service, room comfort
not a bad hotel...needs some updates
The hotel was a bit dated. The room itself was clean. The bathroom tiles were cracked and some wallpaper was peeling in spot. The bed was cozy with soft pillows. The sheets were clean but I did notice a stain on the bed spread. I was a dated room but it was very clean. The breakfast was not very good. I just had some fruit. I would stay at this hotel again. The price was fair and it was close to where I needed to be the next morning.
Stayed 1 night in Apr 2023

6/10 Okay

Anthony

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Be careful of the cleanliness.
At check-in, Carla was very helpful and quick. Sent us on our way to our room and my bed had body hair on the sheets when I pulled back the comforter. Carla gave us a “suite” in exchange (king bed and couch). Went back to Carla and I said we needed two beds. She said one of us could sleep on the couch. NOPE. Third room was good.
Stayed 1 night in Apr 2023

8/10 Good

TERRY

Business traveller
Liked: Staff & service, amenities
The staff is good, facilities seem ok, a little thread bear.
Stayed 1 night in Jan 2023

8/10 Good

Ismerai D, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023

6/10 Okay

Heather

Liked: Staff & service
Disliked: Property conditions & facilities
It was simply a place to sleep after a long day & drive The building smelled and my room was hot and smelled like smoke. The whole building did. I was honestly worried that I wouldn’t wake up because of the smell but carbon monoxide is scent less so I relaxed some. Also due to the smell I was Leary about sleeping on the bed.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Nice staff.

6/10 Okay

Eleanor

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Cassie

Stayed 2 nights in Dec 2022

10/10 Excellent

Meshella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Dec 2022

10/10 Excellent

Camella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Dec 2022

2/10 Terrible

Courtney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude and disrespectful. The room was a disaster it had mold in the shower toilet and coffee pot the beds were stained the outlets didnt work. The bed frame had about 2 inches of dust on it the fridge was dirty and half frozen. The floor was dirty none of the trash cans had trashbags. It was the worst stay at a quailty inn i have ever had
Stayed 1 night in Dec 2022

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

Ben

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Incompetent?
After finding dog hair all over the bed and seeing where the dog actually left an imprint, and the smell of the room was horrible! I would’ve expected a discount, they only moved us to the next room which was nice & clean & no odors. Would have left a decent review had they handled it better but they also ended up charging us twice, which was later refunded after I complained. Unbelievable!
Stayed 2 nights in Nov 2022

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Breakfast was okay, not complaining, just could've used some eggs or meats not just biscuits and gravy.
Stayed 1 night in Oct 2022

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Rushville was great. Service, cleanliness and comfortability was superb. The ONLY downside was the continental breakfast which was lacking in variety.
Stayed 2 nights in Oct 2022

8/10 Good

Renee

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very conveniently located hotel in Rushville. Rooms are very clean and comfortable. Staff is friendly and responsive. Great value! Have been here before, and will stay here next time I'm in Rushville.
Stayed 1 night in Sep 2022
Response from Sam P on 5 Oct 2022
Dear Guest,Thank you for staying with us and appreciate the feedback. We hope to serve you again in the future.