Royston Spa Hotels

"The room I stayed in was severely outdated and needed a deep clean. There were literal brown stains splashed up the curtains, walls and even the bed. The carpet was badly damaged and covered in stains. It felt absolutely disgusting. Some of the fittings in the bathroom were old, dirty and RUSTY. Needs urgent attention. "

"Nice hotel in a convenient location, my only complaint was that the room was cold and when I asked about it I was told the heating doesn’t come on until 6pm. Unfortunately the heating didn’t seem to come on at any time of dayl, We visited early April."

"We absolutely loved our stay here and honestly wished we had booked for longer. From the minute we arrived, we felt so well taken care of. Mel was fantastic and made such a strong impression with how warm, helpful, and attentive she was. We were travelling with our dog, and this place really goes above and beyond. The grounds were beautiful and perfect to enjoy with a pooch, and we were so impressed by the thoughtful touches like the dog menu, the welcome package for our dog, and a lovely treat waiting for us as well. We had accidentally booked a room that was not dog friendly, but the staff handled it so quickly and smoothly and made sure we were looked after. Nothing felt like too much trouble. Everything about the stay was fantastic. The room was stunning, the food and drinks were excellent, and the staff were exceptional across the board. It is one of those places that makes you want to come back before you have even left. Highly, highly recommend."

"All good…nice staff…but the Parking is difficult…you have to drive around for 5 minutes to find a space!"