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HĂŽtel des Arcades

2.0 star property
Hotel in Rouen

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Photo gallery for HĂŽtel des Arcades

Exterior
Balcony
Individually furnished, desk, blackout curtains, soundproofing
Lobby
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room

Floor plan

Standard Triple Room

Highlights

Balcony
Soundproofed
Individually furnished
Free cots/infant beds
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Single Room

Individually furnished, desk, blackout curtains, soundproofing

Standard Single Room

Highlights

Balcony
Soundproofed
Individually furnished
Free cots/infant beds
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Individually furnished, desk, blackout curtains, soundproofing

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Free cots/infant beds
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Individually furnished, desk, blackout curtains, soundproofing

Standard Twin Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Individually furnished
Free cots/infant beds
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • Sleeps 3
  • 2 Single Beds

About the area

Map
52 rue des Carmes, Rouen, Seine-Maritime, 76000

What's nearby

  • Gros Horloge - 3 min walk - 0.3 km
  • Rouen Cathedral - 3 min walk - 0.3 km
  • Place du Vieux-Marche - 6 min walk - 0.5 km
  • Tour Jeanne d'Arc - 6 min walk - 0.6 km
  • Charles Nicolle Hospital - 15 min walk - 1.3 km

Getting around

  • Palais de Justice Tram Station - 4 min walk
  • Theatre des Arts Tram Station - 7 min walk
  • Rouen (URO-Rouen - Seine Valley) - 26 min drive

Restaurants

  • â€ȘDame Cakes - ‬4 min walk
  • â€ȘFirst Avenue - ‬2 min walk
  • â€ȘLe Bovary - ‬2 min walk
  • â€ȘPizzeria du Drugstore - ‬2 min walk
  • â€ȘBlotti - ‬2 min walk

About this property

HĂŽtel des Arcades

Hotel located in Rouen City Centre
HĂŽtel des Arcades provides everything that you need. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Free newspapers, smoke-free property and luggage storage
Room features
All guestrooms are individually furnished, and boast comforts such as sound-insulated walls and room service.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Balconies, daily housekeeping and desks

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 6 per day)

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (2:30 PM - 10:30 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception closes at 9 PM. Guests planning to arrive after 9 PM must contact this property in advance to arrange check-in. This property allows no check-in after 10 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 6.00 per day
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Arcades Rouen
HĂŽtel des Arcades
HĂŽtel des Arcades Rouen
HĂŽtel Arcades Rouen
Arcades Rouen
HĂŽtel des Arcades Hotel
HĂŽtel des Arcades Rouen
HĂŽtel des Arcades Hotel Rouen

Frequently asked questions

Is HĂŽtel des Arcades pet-friendly?

No, pets are not allowed at this property.

What time is check-in at HĂŽtel des Arcades?

Check-in start time: 2:30 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at HĂŽtel des Arcades?

Checkout is at 11 AM.

Where is HĂŽtel des Arcades located?

Located in Rouen City Centre, this hotel is steps away from Rue du Gros-Horloge, Rouen Cathedral and La Maison Sublime. Rouen Christmas Market and Monument Juif are just steps away. Palais de Justice Tram Station is only a 4-minute walk and Theatre des Arts Tram Station is 7 minutes.

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HĂŽtel des Arcades Reviews

Reviews

5.8
Rating 10 - Excellent. 8 out of 107 reviews
Rating 8 - Good. 23 out of 107 reviews
Rating 6 - Okay. 36 out of 107 reviews
Rating 4 - Poor. 21 out of 107 reviews
Rating 2 - Terrible. 19 out of 107 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10

We arrived at the hotel hot and tired. to find it was closed. We had no prior warning, only a notice on the door giving a telephone number. We called this number and were diverted to another hotel, the Beausejour, ten minutes walk away. The room here was shabby with no wifi and no breakfast available.
Stayed 1 night in Aug 2022

2/10

Quand nous sommes arrivĂ©s l hĂŽtel Ă©tait fermĂ© avec un mot nous demandant d appeler un numĂ©ro d autre hĂŽtel (hĂŽtel beau sĂ©jour Ă  la gare). HĂŽtel horrible aucune propretĂ© et dĂ©labrĂ©. L hĂŽtel des arcades je pense est dĂ©finitivement fermĂ© et donc ne devrait ĂȘtre plus en vente sur votre site. Nous sommes trĂšs déçue et je pense que vous ne vĂ©rifier pas les hĂŽtels c est dommage. Une vraie arnaque
Stayed 1 night in Sep 2022

2/10

HÎtel fermé, séjour ratée, compte débité, pv suite à un nouvel itinéraire car route fermée pour travaux pour y accéder alors que je venais de loin pour découvrir rouen et au niveau du service téléphonique aucun retour. Tout simplement tres déçue
Stayed 2 nights in Jul 2022

4/10

Stayed 1 night in Jul 2022

8/10

Stayed 1 night in Jun 2022

8/10

l'hotel si trova nella zona pedonale ed Ăš centralissimo. Vicino c'Ăš la via dei ristorantini e bar. ottimo per visitare la cittĂ  e usufruire quando necessario un po di relax per poi proseguire la visita. E' un hotel di caterogia economica per cui non si devono avere troppe pretese.
Stayed 1 night in Jun 2022

10/10

Stayed 1 night in Jun 2022

8/10

Cleab comfortable rooms. Centrally located. Easily reach most important sites on foot within minutes. Plenty of restaurants near by.
Stayed 2 nights in Jun 2022

8/10

Der Ausblick auf die Kathedrale war toll. Hotel direkt in der fussgÀngerzone.
Stayed 2 nights in Jun 2022

6/10

Pas cher mais il faut acceptĂ© que la chambre soit un peu decevante. On etait au 1er Ă©tage donc: Vous entendrez le telephone sonnĂ© Les clients qui font du va et viens avec leur discussion. L'eau, elle tarde a chauffer donc faut anticiper avec un bĂ©bĂ©, pas facile. Sans ascenseur toujours pas facile. Mais ça n'empĂȘche qu'on a passĂ© un agrĂ©able week-end surtour que le personnel est a l'Ă©coute. Choisissez en connaissance de cause.
Stayed 3 nights in May 2022

2/10

Ma rĂ©servation a Ă©tĂ© dĂ©placĂ©e, sans aucune raison expliquĂ©e, dans un hĂŽtel miteux du cotĂ© de la gare. Chambre en RDC donnant sur la route donc avec le bruit des passants et des voitures auquel s'ajoute le bruit de la rĂ©ception de l'hĂŽtel juste Ă  cotĂ©. PropretĂ© limite, linge de lit qui sent le renfermĂ©, douche bouchĂ©e... À Ă©viter...
Stayed 1 night in Sep 2020

6/10

Stayed 1 night in Mar 2020

10/10

Stayed 1 night in Mar 2020

4/10

Pas de chauffage dans la chambre, et un prix trop cher pour une nuit glaciale.
Stayed 1 night in Nov 2019

4/10

There was no-one there when we got there- I had to call the number- and she came in a few minutes. We left our bags there for a few hours before check in and were told they would be safe in a locked room that was only used for the 7-9 am breakfast. When we returned there were 3 people in the room with our bags. It was noisy, lots of stairs. The bathroom was clean, but it was all very old and dilapidated. There was a code for the outer door at night, but it wasn't locked
Stayed 1 night in Oct 2019

8/10

Stayed 4 nights in Aug 2019

8/10

L'environnement de l'hÎtel est plaisant mais le centre est trÚs bruillant et le statioonement est difficile. A part ça, excellent rapport qualité-prix.
Stayed 3 nights in Aug 2019

8/10

Stayed 1 night in Aug 2019

8/10

Stayed 1 night in Aug 2019

6/10

The first night was uneventful except for the anticipated noise in the street. However on the second evening I noticed the Bed creaking. I reported it to the Management. They were able to switch me on a busy Saturday night. They did not require any Insurance Forns to be filled out.
Stayed 2 nights in Aug 2019

4/10

L'hÎtel est trÚs bruyant, j'entendais les discussions dans le couloir ainsi que celles de l'extérieur ...
Stayed 1 night in Jul 2019

4/10

Pleasant receptionist and excellent location, but many things didn't work: wifi, tv, hot water There were practically no fresh linens --no washcloths, no hand towels, only 2 bath towels, one of which was crumpled in a heap and one of which smelled mildewed! Worst of all our room gave us numerous bites from bedbugs! Can't recommend this place unless the management clears up quite a few problems.
Stayed 3 nights in Jun 2019

10/10

C'était un séjour que je le refait une autre fois, je la recommande.
Stayed 1 night in Jun 2019

4/10

Stayed 1 night in Jun 2019

6/10

Stayed 1 night in Jun 2019