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Reviews of ibis Rotterdam Vlaardingen

3 out of 5
ibis Rotterdam Vlaardingen
Westlandseweg 270, Vlaardingen

Reviews

8.0

Very good

Rating 10 - Excellent. 63 out of 283 reviews" "
Rating 8 - Good. 157 out of 283 reviews" "
Rating 6 - Okay. 51 out of 283 reviews" "
Rating 4 - Poor. 8 out of 283 reviews" "
Rating 2 - Terrible. 4 out of 283 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Katalin

Liked: Staff & service
Strong sewer smell in the bathroom the entire time, also met with a bug traveling across the bathroom floor. Toilet paper is rough. Desk surface, info brochure and window sill had dark crumbs, either cookie crumbs or dead ants, couldn’t tell for sure. Restaurant ran out of pork schnitzel, so they offered chicken instead (not on the menu), which I appreciated, but then they poured BBQ sauce all over it without asking (the pork schnitzel would have been either with pepper or mushroom sauce). Overall, disappointing from an Ibis hotel, I had better experiences at other Ibis hotels.
Stayed 1 night in Aug 2023
Response from Dorien Guest Relations Manager on 20 Sept 2023
Dear Katalin, Thank you for taking the time to share your review.We appreciate your kind words about our service and are glad that you found our staff to be friendly. However, we are disappointed to hear about the issues you encountered during your stay. We apologize for the unpleasant smell in the bathroom and the cleanliness concerns you mentioned. Our housekeeping team works diligently to maintain a high standard of cleanliness, and we will address these issues to ensure they do not occur in the future.Regarding the restaurant experience, we are sorry that the pork schnitzel was unavailable and that the chicken alternative was not to your liking. We strive to provide a variety of options and will take your feedback into consideration to improve our menu offerings. We understand that you have had better experiences at other Ibis hotels, and we are committed to making improvements to ensure that your next stay with us is more enjoyable.We hope to welcome you back. Best wishes,DorienGuest Relations Manager

6/10 Okay

Darcy

Liked: Cleanliness, staff & service
The elevator was broken for the first 2 days of my stay, 5 flights with luggage! There is a McDonalds and Texaco next to the hotel, but not much else. If you have a car, no worries easy access to main highway, but if you are relying on public transporation, you might want to keep looking. There is a bus stop in a 3 minute walk, pick up / drop off twice an hour between 8 and 10 and again between 3 and 5. The rest of the day up once an hour and stops at 7pm. The next closest bus stop is over 1 KM away. Website says laundry facilities available, but this doesn't mean you have access to a washer and dryer. They will do laundry for you, which can be expensive, I believe it was 8 euros for one t-shirt.
Stayed 3 nights in May 2023
Response from Dorien Guest Relations Manager on 8 Jun 2023
Dear Darcy,Thank you for taking the time to share your review.We are glad to hear that you found our rooms clean and our service satisfactory. Our team works hard to ensure a comfortable stay for our guests.However, we apologize for the inconvenience caused by the elevator being out of service. We understand how frustrating this can be, especially when carrying luggage. Please be assured that we have addressed this issue to prevent it from happening in the future. As for the public transportation, we are indeed located near a bus stop with limited service hours, but there are other options such as the train and metro stations within 1.7 km and 1.8 km from the hotel, respectively. Our staff is always happy to help with recommendations and directions to make your stay more enjoyable.The opinions of our guests are always useful in helping us to identify areas in which we might better match your expectations and we have taken note of your comments to be considered.We hope we can welcome you back in the future. Best wishes,DorienGuest Relations Manager

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, room comfort
Tired and standardised
Where to start. I know it’s not Mac Donald’s but the receptionist greeted me with a scowl more than a smile and seemed to be annoyed that I had checked in online via the email the hotel sent me. The lobby is unchanged in the last 10 years The room was exactly as expected but the shower head had obviously been replaced in the bathroom and it didn’t fit into the holder on the rail meaning it was difficult to shower as one hand was needed to hold the shower head. Checkout was just as unfriendly as checkin I was made to feel that I was an inconvenience for asking for a receipt. Overall it was expensive for a very average stay.
Stayed 1 night in May 2023
Response from Dorien Guest Relations Manager on 22 Jun 2023
Dear Guest, Thank you for taking some time to share your review.We are very sorry to hear that you felt our service fell below the standards expected of us. Please accept our sincere apologies, we can assure you that your comments will be shared with our team for review.We hope to welcome you back on a future occasion. Best wishes,DorienGuest Relations Manager

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff, very quiet and warm.
Stayed 4 nights in Jun 2022
Response from GH on 30 Jun 2022
Dear Jesus, We very much appreciate your comments regarding your stay at the ibis Rotterdam Vlaardingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services! Sincerley, Team Ibis

10/10 Excellent

Witold

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, shame about the parking barriers
Have used this hotel several times, the staff are always very friendly and helpful. The rooms are perfect for someone who is only after a bed for the night, very comfortable. It is a shame this hotel now has a parking charge, which lead to waits to enter/exit through the barrier, which appears to be controlled from the front desk (and you have to wait for them to see you on the camera).
Stayed 5 nights in Mar 2022

8/10 Good

Mr G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Farhang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Jose Andres

Stayed 2 nights in Jan 2020

6/10 Okay

Arshad

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019
Response from Ibis Vlaardingen on 15 Feb 2020
Dear guest, Thank you for your feedback. We hope welcoming you another time. Kind Regards,

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The room was comfortable, ok size for a couple. Bed was comfortable. Missing a kettle though for coffee or tea at night. Location is good for our purpose, close to the motorway. Breakfast was simple but good and enough.
Stayed 3 nights in Nov 2019

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to the Ports
Good location for business travelers if you are working around the Rotterdam port area. Great service from staff and the food is of a good standard and cooked fresh. Secure barrier car parking free of charge for hotel guests.
Stayed 1 night in Oct 2019

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No kettle for tea and coffee in room 😩
Stayed 4 nights in Sep 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis stay
Nice business hotel, clean rooms and nice bar and restaurant
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and went out of their way to help.
Stayed 5 nights in Jul 2019
Response from Lauran den Tuinder on 16 Jul 2019
Dear, Thank you very much for the nice review. Hopefully see you next time in our hotel. With regards, Ibis Rotterdam Vlaardingen

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable accommodation for business but wouldn't stay for Holiday
Stayed 1 night in May 2019
Response from Ibis Rotterdam Vlaardingen on 20 May 2019
Dear Michael, Thanks for your review!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from Ibis Rotterdam Vlaardingen on 15 Jan 2019
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Ibis Rotterdam Vlaardingen on 14 Nov 2018
Thank you! 5 out of 5 Wow!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

GG, Maui, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice breakfast included in room rate but no mini fridge and no safe in the room.
Stayed 2 nights in Jul 2018

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2018
Response from Ibis Rotterdam Vlaardingen on 27 May 2018
Dear Karen, Thank you for your 4 stars!

8/10 Good

Phil, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel - particularly the breakfasts, which are superb. It's a perfect base to visit Delft, Gouda and the Tulip Fields. But... We stayed over a weekend and decided to eat in the hotel on the Saturday night. On previous nights, we'd seen people eating tasty looking burgers. But, apparently, at the weekend they have a VERY limited menu, although there's nothing in the hotel to tell you that. So, the menu we were offered had no starters, just three main course choices and one dessert. By this time, we'd had a couple of drinks, so couldn't drive anywhere else (and you need to drive because it's a long way out of Rotterdam) and we didn't fancy the McDonalds next door, so we made our choices. But the food was decidedly average - more like a motorway services than a hotel restaurant. To be fair, when we complained, the staff were very helpful and, in the end, they reimbursed us for one of the meals and said if we stay there again, they'll offer a meal on the house. But it would have been nice to know about the lack of choice beforehand.
Stayed 4 nights in May 2018
Response from Ibis Rotterdam Vlaardingen on 27 May 2018
Dear Phil. Thank you for your extensive review. It helps us to improve our services. Love to welcome you soon again.

10/10 Excellent

Tim, Denver CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and great staff
Simple and clean hotel, great staff. Restaurant makes a great burger also!
Stayed 2 nights in Mar 2018
Response from Ibis Rotterdam Vlaardingen on 26 Mar 2018
Dear Tim, Thanks so much for your great review. We love to read you loved our Burger!

8/10 Good

William

Liked: Staff & service, property conditions & facilities, room comfort
Great staff, tricky location.
The hotel was warm, pretty clean and staff were very friendly and most helpful. Location is tricky if you don't have your own transport. Local bus only runs every half an hour and less on weekends. Its a 25 minute bus ride to the best station. Food was good and reasonably priced although breakfast was expensive at 15 E. Games room is poor and needs updating.
Response from Ibis Rotterdam Vlaardingen on 26 Mar 2018
Dear William, Thank you for your great review! Love to welcome you soon again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Ibis Rotterdam Vlaardingen on 26 Mar 2018
Thank you!

6/10 Okay

Verified traveller

Liked: Staff & service
Functional, but a bit noisy.
Good overall experience, the staff were very good. There is a car park next to the hotel which is popular with new drivers that seem keen on writing car horn symphonies at 2 a.m. Very creative indeed. Nice breakfast buffet.
Stayed 1 night in Oct 2017
Response from Ibis Rotterdam Vlaardingen on 15 Dec 2017
Dear Anonymous, Thank you for your kind review! We love to welcome you back again to check on the finished car horn symphony...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable accommodation at a sensible price, restaurant doesn’t open weekend evenings.
Stayed 2 nights in Sep 2017

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, very clean and fresh, comfortable
We visited a lot of hotels whilst touring on our motorcycle and i can highly recommend this Ibis Hotel. The location is right off the motorway, 15-20 mins into Rotterdam, 1hr from Amsterdam easy road to drive to. Bicycle hire was good fun on the local tracks around the river, but too far and on the road to get to Rotterdam as advised! Rooms were had a new feel, very fresh and a good size, bathroom was also very good. No english TV, only real fault, Air con was good and needed as very hot when we were there. You will have an excellent stay here, unllike many of the hotels in Europe we stayed in! A consideration may be it is not close enough to walk or cycle to into the city you will need a vehicle. Macdonalds is next door, which is very handy, however I was concerned about my motorcycle on Saturday night when it enticed the young drivers to congregated the area, but all was fine in ther morning. So parking is on site and they have cctv, but people/bikes can wander in out freely, barriers only prevent cars. Lovely lounge area, where basic food was available and breakfast but we did not eat here. No tea or coffee facilites in room was a dissapointment but seemed to be lacking throughout our trip around Europe. Excellent Wifi all around Hotel
Stayed 1 night in Aug 2017

8/10 Good

Martin

Liked: Cleanliness, staff & service
Good for a business road stop
Good for a business road stop. It would make a HUGE difference if they were to invest on a gym
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was very convenient with fuel station & mc Donald's in the compound. Also close to the high way. We stayed for 3 nights, reported thermostat was not working on first day and staff at reception said they would look into it but they never did. That was bit discomfotable for us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean hotel with fair price
Very comfortable room and nice lobby and restaurant. It's my second time here, I will come back to stay next time we visit Vlaadingen!
Dear Anonymous, Thank you for your positive review! Good to read you really enjoyed your stay with us. We love to welcome you back soon in our hotel! Kind regards, Ibis Rotterdam Vlaardingen

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Simple out of town hotel
Basic out of town hotel with good bar and breakfast.

8/10 Good

jk, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
visit to family
Everything to a good standard

6/10 Okay

Larry

Disliked: Staff & service, room comfort
Cheap overnight stop off
Cheap overnight stop and for the money cannot complain. Limited menu and hotel is not in best locale, but suited my purpose
Response from General Manager on 19 Dec 2016
Dear, Thank you for your review! Kind regards, Ibis Rotterdam Vlaardingen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for our stay in Vlaardingen
Good location for Vlaardingen centre and good local transport to get around Holland.
Response from Arjan P. on 15 Dec 2016
Dear Anonymous, Thank you for your review! We love to welcome you soon again in our hotel! Ibis Rotterdam Vlaardingen

8/10 Good

Priya, Cincinnati, OH USA

Liked: Cleanliness, staff & service, room comfort
Good value of your money. Problem free stay.
My stay was problem free. Not many option for dining.

8/10 Good

Fatimah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for price

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nightstop for ferry

8/10 Good

Chris, Hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, good value for money
You have business nearby, certainly a good place to stay. Pleasant rooms, good beds, quiet ... modest breakfast ... all in all good :)

8/10 Good

pete, ipswich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Nice room but no bin for rubbish, room was comfortable and quiet.

8/10 Good

Alan, Dunstable

Liked: Cleanliness, property conditions & facilities, room comfort
Good comfortable hotel in quiet area near A20
Stayed for a conference. Next to A20 but out of town. Quiet area otherwise. Near bus stop for public transport into Rotterdam via Schiedam. Staff good and helpful. Room comfortable and clean with tv and nice bathroom

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ANDREW, Woking, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for stay over for x 1 night. Staff friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, functional hotel for Rotterdam if driving
This Ibis is a good choice if you're travelling by car- just off the motorway about 10 mins out of central Rotterdam, ample free parking and a petrol station and Mcdonalds next door. There is a Lidl supermarket and other shops not far away in Vlaardingen. Staff were very friendly, sadly my Dutch is useless but they spoke perfect English. Price was good and the hotel was in good condition, looking recently refurbished. Having been in a budget Ibis for the previous 2 nights this felt like luxury! Nice quiet room on the top floor looking towards the river, and cold air-conditioning, very welcome on the day we were there.