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Rotorua Citizens Club

2.5 star property
Hotel with free parking, near Polynesian Spa

Choose dates to view prices

Photo gallery for Rotorua Citizens Club

Soundproofing, free WiFi, bed sheets
Staircase
Hallway
Front of property
View from room
Located near Polynesian Spa, Rotorua Citizens Club hosts a daily manager's reception where guests connect with staff. The property offers free in-room WiFi, while the on-site restaurant serves lunch and dinner for those who prefer dining without leaving the premises.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
The current price is RM193
RM224 total
includes taxes & fees
25 Sept - 26 Sept

Room options

Check availability for these dates

Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Coffee and/or coffee maker

Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Highlights

Soundproofed
Heating
Fridge
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

Soundproofing, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

Highlights

Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Studio, Non Smoking

Soundproofing, free WiFi, bed sheets

Standard Studio, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Non Smoking (Twin-Family)

Soundproofing, free WiFi, bed sheets

Family Room, Non Smoking (Twin-Family)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, Non Smoking (Twin-Four Singles)

Soundproofing, free WiFi, bed sheets

Standard Room, Non Smoking (Twin-Four Singles)

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, Non Smoking (Single)

Coffee and/or coffee maker

Standard Room, Non Smoking (Single)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Soundproofing, free WiFi, bed sheets

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Fridge
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 12
  • 6 Twin Bunk Beds and 4 Double Beds

View all photos for Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Soundproofing, free WiFi, bed sheets

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Highlights

Soundproofed
Heating
Fridge
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 7
  • 7 Twin Beds OR 1 Twin Bed
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About the area

Map
1146 Rangiuru Street, Rotorua, 3010

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Rotorua Night Market - 3 min walk - 0.3 km
  • Tamaki Maori Village - 6 min walk - 0.6 km
  • Rotorua Central Mall - 10 min walk - 0.9 km
  • Polynesian Spa - 11 min walk - 1.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle - ‬3 min walk
  • ‪Brew | Craft Beer Pub - ‬3 min walk
  • ‪Fat Dog Cafe - ‬2 min walk
  • ‪Poco Tapas And Wine - ‬1 min walk
  • ‪The Fainting Goat - ‬2 min walk

About this property

Rotorua Citizens Club

Hotel near Polynesian Spa
A free daily manager's reception, laundry facilities and a bar are just a few of the amenities provided at Rotorua Citizens Club. The on-site restaurant, Rotorua Citizens Club, offers lunch and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Smoke-free property, ATM/banking services and a billiards/pool table
  • A banquet hall and a lift
Room features
All guestrooms at Rotorua Citizens Club include comforts such as free WiFi and sound-insulated walls.
Other amenities include:
  • TVs with cable channels
  • Fridges, coffee/tea makers and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of NZD 25

Restaurants on site

  • Rotorua Citizens Club

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: NZD 20.00
Late check-in subject to availability
Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20.00

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 20.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in fee: NZD 20.00 (subject to availability)
  • Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
  • Late check-out fee: NZD 20.00 (subject to availability)
  • Rollaway bed fee: NZD 20.0 per night
  • Hosted evening meal: NZD 25.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

Is Rotorua Citizens Club pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rotorua Citizens Club?

As of 24 Sept 2025, prices found for a 1-night stay for 2 adults at Rotorua Citizens Club on 25 Sept 2025 start from RM 192.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rotorua Citizens Club?

Self-parking is free at this property.

What time is check-in at Rotorua Citizens Club?

Check-in start time: 2 PM; check-in end time: 10 PM. Early check-in is available for a fee of NZD 20.00 (subject to availability). Late check-in is available from 10:30 AM to 12:30 PM for a fee of NZD 20.00.

What time is check-out at Rotorua Citizens Club?

Checkout is at 10 AM. Late checkout is available for NZD 20.00 (subject to availability).

Where is Rotorua Citizens Club located?

Located in Inner City, this hotel is within a 15-minute walk of Eat Street and Polynesian Spa. Kuirau Park and Rotorua Night Market are also within 5 minutes.

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Rotorua Citizens Club Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 203 out of 569 reviews
Rating 8 - Good. 241 out of 569 reviews
Rating 6 - Okay. 79 out of 569 reviews
Rating 4 - Poor. 25 out of 569 reviews
Rating 2 - Terrible. 21 out of 569 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, basic but just what we needed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities, room comfort

club for the locals ,welcoming to the traveler

Very relaxed comfortable place Easy walk to great resturants, the bus and tourist info headquarters.
Stayed 3 nights in Feb 2025

6/10 Okay

Rochelle

It is a cosy warm pl to stay
Stayed 1 night in Feb 2025

6/10 Okay

Lorenza

Disliked: Cleanliness, staff & service, property conditions & facilities
Albergo senzA pretese , un po' datato ideale per spendere poco e starci una notte
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great location But noisy at night
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to restaurants, shopping, and parks. Able to go out for runs and walks with the kids. Great price for a great location!
Stayed 1 night in Mar 2025

6/10 Okay

Kenji

Liked: Cleanliness
Not bad for just staying.
Stayed 1 night in Feb 2025

8/10 Good

Stevie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close to eat street they were. Can smell the street from here. Convenient for our needs. Comfy clean bedding
Stayed 2 nights in Apr 2025

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé

Excellent emplacement
Stayed 3 nights in Dec 2024

6/10 Okay

M

Liked: Staff & service

Good stay

It was fine , value for money , Ground floor Pub was nice with live music that was the highlight , staff is friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Stayed 4 nights in Mar 2025

8/10 Good

Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodation is basic but clean and in a great central location in Rotorua. At the time I was staying there, there did not seem to be many guests, so it was also very calm.
Stayed 2 nights in Jan 2025

8/10 Good

Alvin

Liked: Amenities
Good place to stay
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room and the location. Bar downstairs and dining options nearby as well.
Stayed 1 night in Nov 2024

8/10 Good

Leo

Liked: Cleanliness, staff & service, room comfort

Nicht von Äußerlichkeiten abschrecken lassen!

Hotel liegt über einem Club mit Livemusik die man sehr gut hört, also mitmachen- einfach toll. Nette Leute gute Gastronomie, einfach Klasse.
Stayed 2 nights in Nov 2024

6/10 Okay

Josephine

average
Stayed 1 night in Apr 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet. Good security. Very good restaurant
Stayed 2 nights in Jan 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its uniqueness to us was it is just 5 minutes away from The start line of the Rotorua Marathon. Our meal on the evening was fantastic. My steak. Compliments to the chef was perfect. 10 out of 10. As was my daught n laws lamb shank. Her favourite just fell off the bone. Great service. Lovely comfortable room. All in all a fabulous place to stay. Definetly recomend to our friends. Cheers. Dianne Hustler
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is excellent
Stayed 1 night in Jan 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Great for a one-night stopover.
Stayed 1 night in Jan 2024

10/10 Excellent

Rahera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, all amenities close
Stayed 2 nights in Jan 2024

10/10 Excellent

Terry Henderson Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
We liked it.
Stayed 1 night in Sep 2024

8/10 Good

Shynoob

Liked: Amenities
good experience
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Nice quiet and good location to other amenities
Stayed 2 nights in Jan 2024

6/10 Okay

Hanspeter

Liked: Cleanliness
Disliked: Staff & service

Difficulty to find check-in

Arriving later, I had troubles to find the right entrance - the bar of the club is not for public, you must know where to go. Finally I found it … Room small and with no fringe, but ok. Wifi poor.
Stayed 2 nights in Mar 2025