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Elba Costa Ballena Beach & Thalasso Resort

4.0 star property
Escape to a beachfront paradise where you can play golf all day and relax by the sea all night. Indulge in luxurious spa treatments or simply bask in the beauty of your surroundings.

Choose dates to view prices

At Elba Costa Ballena Beach & Thalasso Resort, tee off at the 27-hole golf course or unwind with a poolside cocktail. Guests enjoy the beachfront location, spa treatments like hydrotherapy and massages, two on-site restaurants with golf course views, an outdoor pool and children's pool with sun loungers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
The current price is RM413
RM454 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family Room 2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms, Connecting Rooms (Family Room 2 adults and 2 children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
2 bedrooms
Hairdryer
Private bathroom
Minibar
  • Golf view
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 4 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 4 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
2 bedrooms
Hairdryer
Private bathroom
Minibar
  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Sherry Suite 3 Adultos

Minibar, in-room safe, desk, free WiFi

Sherry Suite 3 Adultos

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
  • Golf view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, Golf View (3 adults)

Minibar, in-room safe, desk, free WiFi

Double Room, Golf View (3 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Hairdryer
Private bathroom
Minibar
Digital channels
  • Golf view
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

View all photos for Double Room Single Use, Golf View

Minibar, in-room safe, desk, free WiFi

Double Room Single Use, Golf View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hairdryer
Private bathroom
Minibar
  • Golf view
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Golf View

Minibar, in-room safe, desk, free WiFi

Double Room, Golf View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LED TV
Hairdryer
Private bathroom
Minibar
Digital channels
Desk
  • Golf view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Golf View ( 2 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Double Room, Golf View ( 2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hairdryer
Private bathroom
Minibar
  • Golf view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Family Room (2 adults and 2 children)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Digital channels
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Standard Double Room Single Use

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Digital channels
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Digital channels
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (2 adults+1 child)

Minibar, in-room safe, desk, free WiFi

Standard Double Room (2 adults+1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Digital channels
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hairdryer
Private bathroom
Minibar
Digital channels
  • Garden view
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 4 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 4 adults + 1 child)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hairdryer
Private bathroom
Minibar
Digital channels
  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 4 adults + 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 4 adults + 2 children)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hairdryer
Private bathroom
Minibar
Digital channels
  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Junior Suite, Terrace, Golf View

Minibar, in-room safe, desk, free WiFi

Junior Suite, Terrace, Golf View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • Golf view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults + 1 child)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hairdryer
Private bathroom
Minibar
Digital channels
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults + 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults + 2 children)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hairdryer
Private bathroom
Minibar
Digital channels
  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults + 3 children)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms, Connecting Rooms (Family 3 adults + 3 children)

Highlights

Balcony
Air conditioning
LED TV
2 bedrooms
Hairdryer
Private bathroom
Minibar
Digital channels
  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Junior Suite, Terrace

Minibar, in-room safe, desk, free WiFi

Junior Suite, Terrace

Highlights

Balcony
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Terrace (2 adults +1 child)

Minibar, in-room safe, desk, free WiFi

Junior Suite, Terrace (2 adults +1 child)

Highlights

Balcony
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • Garden view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, Terrace (2 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Junior Suite, Terrace (2 adults + 1 child)

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Sherry Suite

Minibar, in-room safe, desk, free WiFi

Sherry Suite

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Studio Suite

Minibar, in-room safe, desk, free WiFi

Classic Studio Suite

Highlights

Balcony
Air conditioning
LED TV
Hairdryer
Private bathroom
Minibar
Digital channels
Desk
  • Golf view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Sherry Suite (2 Adult and 2 Child)

Minibar, in-room safe, desk, free WiFi

Sherry Suite (2 Adult and 2 Child)

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • Golf view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, Terrace, Golf View ( 2adultos y 1 niño )

Minibar, in-room safe, desk, free WiFi

Junior Suite, Terrace, Golf View ( 2adultos y 1 niño )

Highlights

Balcony
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • Golf view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, Terrace, Golf View ( 2 adultos + 2 niños)

Minibar, in-room safe, desk, free WiFi

Junior Suite, Terrace, Golf View ( 2 adultos + 2 niños)

Highlights

Balcony
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • Golf view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, Terrace, Golf View (3 adults)

Minibar, in-room safe, desk, free WiFi

Junior Suite, Terrace, Golf View (3 adults)

Highlights

Balcony
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • Golf view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, Terrace (Single use)

Minibar, in-room safe, desk, free WiFi

Junior Suite, Terrace (Single use)

Highlights

Balcony
Air conditioning
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
Digital channels
  • Garden view
  • Sleeps 1
  • 1 Single Bed

View all photos for Doble Swim Up - Only Adults

Terrace/patio

Doble Swim Up - Only Adults

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LED TV
Hairdryer
Private bathroom
Minibar
Digital channels
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Double Room (3 adults)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Hairdryer
Private bathroom
Minibar
Digital channels
  • Golf view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace (3 adultos)

Minibar, in-room safe, desk, free WiFi

Junior Suite, Terrace (3 adultos)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • Garden view
  • 39 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace

Minibar, in-room safe, desk, free WiFi

Junior Suite, Terrace

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Balcony

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Digital channels
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (2 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Hairdryer
Private bathroom
Minibar
Digital channels
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room (3 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Hairdryer
Private bathroom
Minibar
Digital channels
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
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About the area

Located in Rota, Elba Costa Ballena Beach & Thalasso Resort is on the beach. Costa Ballena Ocean Golf Club and Chipiona Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Agua Dulce and Ballena Beach. Travelling with kids? Consider Aqualand bahia de Cadiz, or check out an event or a game at Real Plaza de Toros de El Puerto de Santa Maria. Visit our Rota travel guide
Map
Avenida Carla De Orleans, s/n Rota, Rota, Cadiz, 11520

What's nearby

  • Playa Agua Dulce
    12 min walk - 1.0 km
  • Costa Ballena Ocean Golf Club
    15 min walk - 1.3 km
  • Ballena Beach
    5 min drive - 2.2 km
  • Playa de las Tres Piedras
    5 min drive - 4.0 km
  • Naval Station Rota
    7 min drive - 6.9 km

Getting around

  • Puerto de Santa María Station
    21 min drive
  • Jerez de La Frontera (XRY)
    34 min drive

Restaurants

  • Venta Las Tinajas
    6 min drive
  • Bar Los Pinos
    8 min drive
  • Sedona
    8 min drive
  • The Steakhouse
    8 min drive
  • Budha Candor
    8 min drive

About this property

Elba Costa Ballena Beach & Thalasso Resort

Upscale family-friendly hotel
You can look forward to a free breakfast buffet, a golf course and a poolside bar at Elba Costa Ballena Beach & Thalasso Resort. Tee up with amenities, such as a driving range and a restaurant with golf course views, at this hotel. Indulge in a body treatment, thalassotherapy and a facial at Elba Costa Ballena Thalasso Spa, the on-site spa. Enjoy a beachfront location and more at the two on-site restaurants. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, along with sunloungers
  • Self-parking (surcharge), smoke-free property and luggage storage
  • Multilingual staff, meeting rooms and a 24-hour front desk
  • A front desk safe, a lift and tour/ticket information
Room features
All 234 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 24-inch LED TVs with digital channels
  • Balconies, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 12 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Beach Club
  • Gades

Things to do

  • 27-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf
  • Golf driving range
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch LED TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: EUR 12 per day
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Elba Costa Ballena Beach & Thalasso Resort
Elba Costa Ballena Beach & Thalasso Resort Rota
Elba Costa Ballena Beach Thalasso
Elba Costa Ballena Beach Thalasso Rota
Elba Costa Ballena Beach Thalasso Resort Rota
Elba Costa Ballena Beach Thalasso Resort
ba Costa Ballena Thalasso Rot
Elba Costa Ballena & Thalasso
Elba Costa Ballena Beach & Thalasso Resort Rota
Elba Costa Ballena Beach & Thalasso Resort Hotel
Elba Costa Ballena Beach & Thalasso Resort Hotel Rota

Frequently asked questions

Does Elba Costa Ballena Beach & Thalasso Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Elba Costa Ballena Beach & Thalasso Resort?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Elba Costa Ballena Beach & Thalasso Resort on 6 Apr 2026 start from RM413, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Elba Costa Ballena Beach & Thalasso Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Elba Costa Ballena Beach & Thalasso Resort?

Self-parking is available for EUR 12 per day.

What time is check-in at Elba Costa Ballena Beach & Thalasso Resort?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Elba Costa Ballena Beach & Thalasso Resort?

Checkout is at noon.

Where is Elba Costa Ballena Beach & Thalasso Resort located?

This family-friendly Rota hotel is located on the beach, within 1 mi (2 km) of Playa Agua Dulce, Ballena Beach and Costa Ballena Ocean Golf Club. Playa de las Tres Piedras is 1.4 mi (2.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Elba Costa Ballena Beach & Thalasso Resort Reviews

8.4

Very good

9.0

Cleanliness

7.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 132 out of 325 reviews
Rating 8 - Good. 136 out of 325 reviews
Rating 6 - Okay. 41 out of 325 reviews
Rating 4 - Poor. 11 out of 325 reviews
Rating 2 - Terrible. 5 out of 325 reviews

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic four-night stay. The food was amazing, and there were plenty of loungers in the pool area. The entertainment, Tirio, was brilliant as always, and the pool bar staff were incredible – especially Isabel, who was lovely and really attentive.
Stayed 3 nights in May 2025

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect hotel to relax. close to the beach and the hotel has a lovely swimming pool.
Stayed 1 night in Oct 2023

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional and courteous.
Stayed 7 nights in Oct 2023

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice resort

We stayed at the resort because we have friends who live nearby. The location to the beach was fabulous. Pools were nice. Room was very spacious. We will return.
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at this hotel at least twice a year. The food is amazing, and the staff are really helpful and friendly. We've been coming here for the past 10 years, and Tirio is always fantastic. Isabel at the pool bar was particularly helpful. The only thing I can fault is the lunchtime opening hours and the queue to get food. Perhaps you could consider extending the lunchtime to, say, 13:30-15:30 to help prevent the current rush hour.
Stayed 3 nights in May 2024

6/10 Okay

Renee

Liked: Cleanliness
This is supposed to be a resort, but no one could help me get my luggage to my room however they did hold it for me at the counter. When I pulled back the curtains in my bedroom, there was an ant swarm up at the entire wall. As I was taking a shower, I was facing the showerhead and did not realize that the water was not draining down the drain, but it was draining over the little lip onto the bathroom floor. I had to use all the towels to clean it up. For being a resort, I wasn’t really impressed. I did get a massage and my masseuse was excellent, but I don’t remember her name.
Stayed 1 night in Jun 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is fine--polite staff, decent rooms (we were actually upgraded to a better room when we found that ours had two single beds instead of the requested double bed), and a good range of food choices at breakfast/dinner. The location is absolutely lovely, and we thoroughly enjoyed renting bikes and riding along the oceanside bike/walking path. Downsides? It's odd that you have to pay to use the safe in the room. Most disappointing however was the 'couples healthy back massage' that we booked in advance. The young woman who gave the massage was very kind, but she was alone in providing the 'couples' massage, which meant that for half of the time, one partner was left lying face down on the massage table with just some warm gel on their back. Given that the "hour"-long massage began with 10-15 minutes in separate bath/jacuzzis, and the remaining 40 or so minutes was divided between the two of us, the total 15-20 minute actual massage we each received was disappointing to say the least.
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities, room comfort
Great stay and incredible service.
Stayed 2 nights in Apr 2023

8/10 Good

Fariha

Liked: Cleanliness, staff & service, property conditions & facilities
The indoor spa is an additional charge and by appointment only, they have limited hours for children so we never got the opportunity to visit it. It seems like they advertise many amenities but it’s not accessible for restricted.
Stayed 2 nights in Sep 2025

10/10 Excellent

MARIA DEL ROSARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel familiar
Stayed 7 nights in Jun 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. If you want to explore outside the resort you need a car rental.
Stayed 3 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is amazing. The hotel’s food options are very limited. Only a buffet for dinner. Breakfast was nothing special.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Staff was courteous. Hotel was quite spacious and had a soothing layout. The only issue I had was the heater didnt work too well and even though it ran all night, my room remained a little cool.
Stayed 1 night in Jan 2025

10/10 Excellent

Neptune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accomadations was great, I had a perfect and comfy bed. All I need is the itemized receipt so I can request for travel claim.
Stayed 4 nights in Jun 2023

10/10 Excellent

emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing!
Stayed 23 nights in Mar 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort facility, staff, food, only downside is weak water wifi in the room.
Stayed 7 nights in Jul 2022

2/10 Terrible

Eric

Disliked: Property conditions & facilities, room comfort
Mosquitoes all in the room and no AC! The hotel cut the heat on and it was 70 degrees out!
Stayed 14 nights in Apr 2024

10/10 Excellent

Cassandra Marie

Liked: Cleanliness, staff & service, property conditions & facilities
First off I juat want to say how amazing Sonia from reception is. She was so helpful on all the questions we asked. And she went the extra mile for us in recommending places to park in Jerez where we were going to a wedding. Staff like her are really what makes a hotel great! On the hotel itself: Great facilities, great food and backs onto a golf course while overlooking the ocean on the other side, so every room has a great view. There's a separate adults only pool with plenty of loungers (the swim up rooms are on this pool which faces out onto the ocean). The beach itself is only a 5 min walk. They have secure underground parking, but there is also available parking on the street or a parking lot across the street. Cant fault this resort. Highly recommend a visit.
Stayed 8 nights in May 2023

8/10 Good

Sylvia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Never offered an upgrade nor the benefits of being Expedia VIP. I was traveling with my sisters that has a condition in her foot and they gave us a far and uncomfortable room.
Stayed 1 night in Oct 2023

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Schöne große Zimmer, komfortabel, sauber Freundliches Personal, Essen abwechslungsreich
Stayed 7 nights in Feb 2026

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è molto bella anche se grande e quindi quando è piena c’è tanta gente. Bella la piscina e ottimo il buffet
Stayed 8 nights in Oct 2025

8/10 Good

Maria-Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait! À l’exception de la chaleur dans les chambres malgré la climatisation
Stayed 2 nights in Oct 2025

6/10 Okay

Wiliams

Liked: Staff & service
-Calidad de alimentos en buffet necesita mejorar -Sistema de llaves en puertas anticuado. Todas las tarjetas pierden la programación. -Necesita ampliar parking -Necesita un área para adultos nocturna -Sistema de juegos obsoleto. Necesita usar monedas y cambio. Noticia: ahora se usa pago con tarjeta. Staff de la piscina, bar y arreglo de habitaciones: Un 10. En especial Isabel y Alberto quienes destacan por su amabilidad y atención. Valoración media a todo el hotel. Necesita gerencia y dirección. Para una vacaciones de calidad, definitivamente otro lugar. No creo volver
Stayed 4 nights in Aug 2025

8/10 Good

Jacinto Martín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, habitación muy cómoda y buen colchón, problema el aparcamiento, si no es de pago tienes que ir algo lejos . Considero mejor hotel el Best
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Stayed 1 night in Jun 2025