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Reviews of Relais Leone

3 out of 5
Relais Leone
Via del Leone, 13, Rome, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 140 reviews" "
Rating 8 - Good. 38 out of 140 reviews" "
Rating 6 - Okay. 10 out of 140 reviews" "
Rating 4 - Poor. 1 out of 140 reviews" "
Rating 2 - Terrible. 7 out of 140 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Diana

Stayed 4 nights in Jun 2022

6/10 Okay

Snooky

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is within an apartment block of residents as opposed to a singular proper hotel. It made it a little difficult to locate and is on a busy corner so is quite loud most of the day. The other rooms are also quite close down one hallway so you hear everyone coming and going throughout the night very easily. Room was a decent size and staff were quite helpful when needed.
Stayed 2 nights in May 2022

10/10 Excellent

Kath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very central and was within walking distance of all major attractions and some lovely restaurants and gelato shops. The staff went out of their way to make our stay as enjoyable as possible. The lady on reception when we checked in sorted us out with a kettle and English tea bags and even had her friend fetch us in some milk for our morning and nighttime cuppas. The young gentleman on reception was outstanding with the help he gave us locating a Western Union office which was open after we had walked to a couple to find them closed. He telephone around the offices, found one that was open and gave us clear instructions of how to get there and back on the Metro. We were extremely thankful for his help. The staff were amazing! The room was serviced every day and was beautiful and clean and even had breakfast items and a bottle of wine left for us. Would highly recommend
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel and staff
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
48hrs in Rome
Lovely room, staff and location. Would highly recommend!
Stayed 1 night in Nov 2021

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Rome.
The staff were Incredibly friendly, provided excellent advice and the room was in a fantastic location!! We wanted to explore Rome but didn’t want to pay extortionate money for a hotel and pay for services we were not going to use. The room was comfortable and had all the amenities we required. I would recommend to anyone.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up with Relais Leone
Excellent small boutique hotel in great location. Both Regina and Drita were exceptionally helpful in making reservations, providing directions, etc. Would definitely stay at Relais Leone next time in Rome.
Stayed 3 nights in Oct 2019

8/10 Good

Anarie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location was perfect for our needs. Close to the Spanish steps, the pantheon and Piazza Navona.
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Sep 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all round! Will stay again.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful room! We got a room with the claw foot tub and absolutely loved it. A great amenity for relaxing after a long day walking through Rome.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place and central
It was definitely the place to stay. Everything was walking distance and super safe. Nice and clean but a paint job would make it look a lot better in the rooms.
Stayed 2 nights in Jun 2019
Response from Regina on 24 Jun 2019
Dear Angeles, thank you very much for this review. We will be happy to accommodate you again in the future. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
Great service and location
Stayed 2 nights in May 2019
Response from Regina on 24 Jun 2019
Dear Tamara, thank you very much for this review. We will be happy to accommodate you again in the future. Regards

10/10 Excellent

Cinzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great but the location was fantastic definitely stay there again
Stayed 5 nights in Apr 2019

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2018

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre/Post cruise stay
The girls at the desk went above & beyond for us, they made all our travel arrangements to/from airport and cruise pier, had our room ready early, let us store our luggage prior to room being ready, gave excellent restaurant suggestions, were exceptionally courteous - we can’t say enough good things!!! We’d stay there again without hesitation.
Stayed 1 night in Oct 2018

2/10 Terrible

Georgie, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly staff, inflexible. Was not happy at all
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Lovely little hotel however room a little tired
Lovely hotel near to the Spanish Steps. As the hotel is small we never bumped into any guests, however they don't tell you at the time of booking that there will be no hotel staff available after 6pm in the evening till 9am the next day. The rooms are great and comfortable however quite tired in places and the cleanliness is not up to the standard that I would expect for a hotel of this quality. Also make sure that if you need to book a taxi etc you do it within the working hours, even though there is a number provided it is very difficult to get hold of anyone after working hours!
Stayed 3 nights in Oct 2018

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this hotel, great location.
Great location,comfortable room, friendly staff, close to Metro,shopsand restaurants. Only the lift not working hard with luggage up the stairs. Would recommend this hotel.
Stayed 4 nights in Sep 2018

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon Italy Trip - Rome Days
We loved our stay in this quaint, lovely room. The shower and bed were wonderful - important things! We loved being within walking distance of everywhere we needed to go, and the staff was helpful to obtain a taxi to the airport for us on our departure. They helped with luggage...which was great considering the elevator to that floor was out of service. Our only difficulties were with a late check in and missing an email with instructions, and not knowing we couldn't use the elevator to get our crazy heavy luggage all the way up. We took the tiny elevator up to the 2nd floor and carried them up a couple flights of marble steps to the 3rd. We loved the room though, so we were happy.
Stayed 3 nights in Sep 2018

10/10 Excellent

Cindy, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were awesome and in the PERFECT location!!clean and safe.
Stayed 4 nights in Sep 2018

10/10 Excellent

Brigita, Rome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If I will go back to Rome I am definitely staying at Relais Leone again. It was the best location ever, everything walking distance and metro station minutes away plus only 2 stops from Vatican. The room was big , clean and fresh. And I would say that we had the best girls Rosella and Marican at the front desk, Marican was so friendly and so helpfull wish all the business would have a girls working for them like her, she made our stay even better. Rosella we met last day and she is a sweetheart. Best location, beautiful room, best service.
Stayed 3 nights in Jul 2018

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Great location
Great location. A little noisy as room next to entrance.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very classy suite in central location can be a bit noisy in the morning
Stayed 5 nights in Jun 2018

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the place!!! It was great, the room was very nice!!! Would stay here again
Stayed 2 nights in Jun 2018

6/10 Okay

alejo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they need to fix the main door!
Stayed 3 nights in May 2018

10/10 Excellent

James, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Stayed 4 nights in May 2018

10/10 Excellent

Kimberlyng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 10/10!
I loved the place Girls at front desk were wonderful and very helpful My room was beautiful Very clean!
Response from Maricar on 2 May 2018
Dear Mrs Kimberlyng, Thanks a lot for the kind review! We appreciate that you enjoyed our service. Hope to have you again here in Rome with us! Regards Maricar

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing beautiful hotel
Omg amazing !!! What a nice hotel, the staff was great, perfect location, and the room was impressive, clean, big, simply perfect !
Response from Maricar on 2 May 2018
Dear Mr Michel, Thank you for sharing your opinion about your staying with us! We appreciate it very much! Hope to have you again here and why not try the other rooms! Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun in Rome
The room was nice, modern and very conformable. Our room overlooked the plaza. The staff was friendly and very helpful.
Stayed 1 night in Jan 2018
Response from Maricar on 5 Feb 2018
Dear Guest, Thank you for taking the time to share your feedback. I really hope that i fulfilled your vacation from the moment you arrived until the check-out. Hope to have you here again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing little nook in heart of Rome!
I only stayed one night but wish I had stayed longer. I had been traveling for one month and I stopped in Rome on my way home. I had been in Rome earlier in the month and wish I stayed here. This little boutique hotel was so wonderful and refreshing. The staff was not there when I checked in but don’t let the fact that they are not there at the front desk 24/7 scare you as they are available by phone and email. It is very clean and spacious. It is very central and walking distance to many sights. It is a hidden gem!! I highly recommend this hotel! If it’s still around I will come back for sure!!
Stayed 1 night in Oct 2017

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Staff went out of their way to accommodate our needs and request.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay on our Euro Trip!
This is a small hotel near the Spanish Steps in Rome. The host greeted us when we arrived and provided recommendations on the area such as sites to visit and restaurants. The room had AC and was cleaned every day. Our room was very comfortable and quiet at night. We stayed at 5 places on our trip to Europe and this was the best stay.
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cute boutique hotel
wonderful boutique hotel! great location, walking distance to many tourist sites, great restaurants and shopping. check in was great. received a room upgrade with a bear claw tub.

10/10 Excellent

Wing Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central located hotel with clean and spacious room
Very lovely stay, central location all shops at your doorsteps, helpful staff, nice decor and spacious room and bathroom

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome room, awsome staff
Very nice little hotel, the rooms were beautiful and the staff was very helpful. Giorgio helped us with our room, and went the extra mile by helping us with our plans, it made the trip extra enjoyable. Thanks Giorgio!

10/10 Excellent

Ruth, Manchester, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accommodation in the great city!
This accommodation surpassed all expectations. The rooms are spacious, spotlessly clean and beautifully decorated ... and the mattress and pillows were fabulously comfy ... and I don't think I've ever said that about a hotel before. Giorgio and the other staff we met were really helpful. I'd recommend the Relais Leone to anyone looking for special holiday.

10/10 Excellent

Maureen, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Giorgio (manager/reception) was excellent. He is fluent in English, went out of his way to call pharmacies for me for a medication, and was very welcoming to my young child. The location and cleanliness of hotel were great. Bed was pretty comfortable for Rome standards. My husband loved the cappuccino machine in the room.

10/10 Excellent

Daniel, Shoham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in Rome !!
In few words - fantastic all in all !!

2/10 Terrible

Ryan, Manchester

Disliked: Room comfort
Below Standard
On arrival we were told we wasnt staying in the Relais Leone and had been moved to a sister hotel but it was Ok because we had a much better room and views. The room was in the loft space (I'm 6 foot 3) and two tiny roof lights, and the jacuzzi was a bath in a dark room! They hadn't even give us the choice about a refund or new room - the receptionist tried his hardest but the rooms were not what I had originally booked! The cost also when we checked on line was £100, so I should of received a refund which I didnt. Overall it was OK but by far not the best at all. Tiniest bathroom in the world - I couldn't even sit on the WC - I had to sit at an angle with my legs in the sink. If I'm a reviewer reading this - dont stay here its hard work.

10/10 Excellent

Nicola, lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, suite was lovely. Easy location for trevi fountain and Spanish steps. Internet very slow and not always working