6/10
For the most part we liked the hotel..The staff were friendly and most of them helpful. Thre hotel is located near a metro station which is connected to the train station. The room was nice and bed was comfortable. Why we give it a three star rating is the first night of our stay there was no hot water. Two staff members came and couldn't fix the problem, the next day someone finally turned on a separate boiler for the room. The other reason was on our last night the WiFi didn't work, as a tourist the plan I got was slow running in the hotel and I needed to make some bookings. I guess our room had a separate WiFi link and a staff member tried to fix it no go. She then told me she needed her phone and left. I kept waiting for her to come back with an update or solution. Finally after ten minutes I went back to the front desk and then she told me there was nothing the hotel could do until the morning. She did offer to move us to another room but it was getting late and we didn't want to have pack up and change rooms. We were disappointed that the hotel didn’t offer any compensation for the lack of services we received. So an ok place but I can't give it a recommendation.
JOHN
Menginap 3 malam pada Jul 2025