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Reviews of Budgetel Inn and Suites

2 out of 5
Budgetel Inn and Suites
114 W Broad Ave, Rockingham, NC

Reviews

5.8
Rating 10 - Excellent. 15 out of 95 reviews" "
Rating 8 - Good. 23 out of 95 reviews" "
Rating 6 - Okay. 19 out of 95 reviews" "
Rating 4 - Poor. 13 out of 95 reviews" "
Rating 2 - Terrible. 25 out of 95 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is owned by Dot head indians they kicked me and my wife out because local crackhead kept knocking on the door so my wife was yelling at them cops got called we didn't get refunded for what we paid $155.00 for 2 nights and they do not allow service animals but it does say that they do on the Experian website I would not recommend this place to nobody not even a terrorist
Stayed 2 nights in May 2024

8/10 Good

Wayne

Travelled with family
Definitely worth the rate, best shower around
Stayed 2 nights in Apr 2024

6/10 Okay

Stanley

Business traveller, Travelled with partner
very poor wifi
Stayed 2 nights in Apr 2024

10/10 Excellent

Zachary

Liked: Staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

Carl

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Dirty roach infested broken down stinking room nasty dirty floors broken tiles broken bathroom tub and handles. Couldn’t lock the doors..rented a no smoking room and got a heavily odor smoking room..My best guess is it needs to be closed and completely cleaned and renovated before opening. Worst experience ever
Stayed 1 night in Dec 2023

4/10 Poor

Heidi

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old buildings, bathroom not very clean and in need of update
Stayed 1 night in Nov 2023

2/10 Terrible

Antwan

Stayed 1 night in Aug 2023

4/10 Poor

Jared

Stayed 1 night in Nov 2023

8/10 Good

taj

Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lady at the counter was very good person
Stayed 3 nights in Sep 2023

10/10 Excellent

Larry

Travelled with family
Within walking distance to many places
Stayed 1 night in Sep 2023

2/10 Terrible

Jonathan

Stayed 1 night in Jul 2023

2/10 Terrible

Byron

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Kinda gross.,stairwell smelled like pee. Shower was brownish yuk. Cheapo hotel so for what I paid for I guess
Stayed 1 night in Jun 2023

2/10 Terrible

lance, Anderson

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There were burn holes on the comforter. Flecks of some nature on the sheets. No pillow cases on stained brown pillows. Toilet seat not attached to the toilet. I asked for a refund and was told to contact Expedia, although I paid at this place. I’ve never had this type of experience at a hotel I booked through Expedia.
Stayed 1 night in Jun 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

John

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Tried to call office...person answered could not speak english...a/c did not work...cleaner left old razor from previous guest in bathroom...bedroom and bathroom way out dated...
Stayed 2 nights in Apr 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff.... reserved smoking room on app but when i got there he was nice enough to switch me to non smoking.... room.was nice and clean inside...
Stayed 2 nights in Apr 2023

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a pleasant stay.
You know you are in a sketchy place when they have to buzz you in to get to the front desk for check-in. The beds had burn holes in the comforters and the sheets were filthy. We did not even sleep in the beds but rather on top of them. The beds only have those decorative pillows also. We did not see any bugs, thankfully. The other guests were loud and up all night, right outside our door. The area is loud with motorcycles, trucks, etc. If you have a chance to stay elsewhere, I suggest you do so.
Stayed 1 night in Apr 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have done some remodeling and the rooms look so much better. The beds are comfortable.
Stayed 1 night in Apr 2023

2/10 Terrible

Caitlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FILTHY
Filthy... This is by far the worst hotel I have ever stayed in. We wouldn't even use the sheets. I could not use the pillows they were very stained felt so nasty. The "non-smoking" room had burn marks in the comforters and on the chairs. I would not use the shower it was disgusting and even had used soap bars left in the shower.
Stayed 1 night in Mar 2023

8/10 Good

Mark

Stayed 1 night in Jan 2023

2/10 Terrible

jon

Stayed 1 night in Oct 2022

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom tub and shower had more scum on it than I've ever seen in my entire life. Older run down. A lot of locals live here walking back and forth to gas station near. It's okay for a night, that's about it.
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower was filthy, air conditioner ba
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Okay for 1 night. Wouldn't stay longer. Room next door was very loud and smelled like pot. Room was okay.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with group
Not in a good area. People arguing outside all night. Bath tub had pubes in it.
Stayed 8 nights in Jun 2020

2/10 Terrible

Jerry, Havre de Grace MD

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was poorly maintained. Very dirty. Needs to be renovated
Stayed 2 nights in May 2020

8/10 Good

James, North Carolina

Travelled with partner
Liked: Staff & service
I liked the location and price.The condition of the rooms need improvement and the breakfast could be better.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I would not ever again stay here the staff checked me in quick it was ok looking from outside alot of company trucks so I figured it was decent wow was I wrong first my foor would not lock the curtians had blood stains on them an the cobwebs in the room had been growing for yrs they were very noticeable as soon as I walked in the bathroom door had holes punched in it an there was a big square of sheetrock missing behind the bathroom door the bed was clean an comfy but that was an is the only thing I can say good about this place Dont waste your money find another place
Stayed 1 night in Jan 2020

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very clean and comfortable for low budget hotel just has no breakfast and no coffee in room or lobby
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

It was quiet and staff were friendly. The rooms were tidy
Stayed 1 night in Nov 2019

8/10 Good

Kayla, Gerrardstown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The pricing was excellent. The only complaint I would say was the bedding wasn’t the cleanest mine had some cigarette burns and super glue one some spots but the bed itself was very comfortable and the place was quite and slept very well.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t like the roaches. Some shampoo would be nice. Clean up a bit please...maybe some paint.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
The hotel is basic, but it’s very clean, very comfortable. The rims are in good condition and smell very nice. I was satisfied with my stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family place
My family spent 1 night. It was a clean, nice and quiet place to stay. It is a old building but it was clean and had nice queen size beds. It had a micro-fridge that was big and cold. The price was great. The staff was nice and friendly.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d pay a little more to stay up the street at a nicer hotel next time.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
You get what you pay for!
Came for the festival. Rooms are cheap. The manager/owner told me that if he had known about festival he would of raised all the rates. But the front office smelled strongly of urine! There was a greasy large whole hand print on the headboard and not very clean. If you raise the rate you better provide a clean room and better service.
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
The front office smelled strongly of urine. In our room there was a large greasy whole hand print on headboard and dried up stuff on the side table. We just cleaned it ourselves. We were there for a festival. We go cheap! You get what you pay for.
Stayed 4 nights in May 2019

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better
Much better than "Cats" If stay here again and again.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Room is clean, safe and comfortable, nice location
Stayed 1 night in May 2019

6/10 Okay

Ernest

Liked: Cleanliness, staff & service, room comfort
over all cheap motel
room was avg. shower was below avg. breakfast was coffee and donut 8:30am had to wait to make coffee !
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel had roaches. They didn't have any room downstairs and I was in a wheelchair with no way to get to the room upstairs.
Stayed 1 night in Feb 2019

2/10 Terrible

Howard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Filthy
The check-in was friendly and efficient. The stairwells featured hair-encrusted feces on steps, landings, and walls. Canine or human; can't say definitively. The room smelled. The toilet was broken and kept filling, until we turned off the water at the wall. Paint was peeling above the shower. Given the general state of cleanliness, my wife and I decided to play it safe and slept above the sheets, in our clothes.
Stayed 1 night in Jan 2019

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2019

6/10 Okay

Jacqueline

Acceptable
There was no hot breakfast as advertised;room was clean but needs updating. There was fridge and microwave. Here’s where I get picky: not enough pillows or towels; no coffee maker in room. All in all, however, if you just need a place to sleep on the road, it is acceptable.
Stayed 1 night in Dec 2018

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
I chose my stay here because I knew I could depend on this hotel and already knew to pior stays that this stay would be just as pefrct as all my other stays here,,, there was no risk!
Stayed 1 night in Dec 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold smell but customer service was good. And room was clean. Over all for the price...I’ll be back.
Stayed 3 nights in Oct 2018