Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews of Radisson Hotel and Conference Center Rockford

3 out of 5
Radisson Hotel and Conference Center Rockford
200 South Bell School Road, Rockford, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 427 out of 827 reviews" "
Rating 8 - Good. 272 out of 827 reviews" "
Rating 6 - Okay. 72 out of 827 reviews" "
Rating 4 - Poor. 31 out of 827 reviews" "
Rating 2 - Terrible. 25 out of 827 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was great.
Stayed 3 nights in May 2024

10/10 Excellent

Harold, Jeffersonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only glitch was the shower door which would not stay closed. I stuffed a wash cloth between the panels which Held the door closed. Forgot to mention this to front desk.
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Jennifer

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Thank you for taking the time to leave a review. We are sorry to see that your experience did not meet your expectations. Your feedback is very important to us, even if it doesn't include specific details.We would love the opportunity to understand more about what went wrong during your stay so we can address any issues and improve our services. Please feel free to reach out to us directly to discuss your concerns. Your satisfaction is our top priority, and we hope to have the chance to make things right.Thank you again for your feedback. We hope to welcome you back in the future and provide you with a better experience.

8/10 Good

Alexis

Liked: Staff & service
Overall good experience
Stayed 1 night in May 2024
Response from Manager on 15 May 2024
Thank you for your feedback! We're glad to hear that you enjoyed your overall experience during your stay with us.Your satisfaction is important to us, and we appreciate your comments. If there's anything specific we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon.

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Spotless clean, comfortable bed. Quiet. Would definitely stay here again
Stayed 1 night in May 2024
Response from Manager on 15 May 2024
Thank you for your fantastic review! We're thrilled to hear that you had a great stay with us and that you found our hotel spotlessly clean, with a comfortable bed, and in a quiet environment.

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Manager on 15 May 2024
Thank you for your positive review! We're delighted to hear that you enjoyed your time at our hotel.

10/10 Excellent

Marina, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom is real picky about cleanliness, so if she approved them its a good hotel... Thumbs up from us!!
Stayed 1 night in Apr 2024
Response from Manager on 9 May 2024
We're thrilled to receive the thumbs up from you and your mom! Ensuring cleanliness is one of our top priorities, and we're delighted that your mom approved of our standards. Thank you for choosing to stay with us, and we hope to have the opportunity to welcoming you both back soon!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and clean! The staff is very helpful and friendly. The breakfast was delicious! Highly recommend!
Stayed 1 night in Apr 2024
Response from Manager on 9 May 2024
Thank you for sharing your wonderful experience! We're delighted to hear that you found our rooms spacious and clean, our staff helpful and friendly, and enjoyed our delicious breakfast. Your recommendation means a lot to us, and we can't wait to welcome you back for another stay!

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby was gorgeous. Our room was excellent.
Stayed 1 night in Apr 2024
Response from Manager on 9 May 2024
Great to hear that you enjoyed our gorgeous lobby and excellent room! We strive to create a welcoming and comfortable environment for all our guests. We are looking forward to welcoming you back on your next visit!

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 10 Apr 2024
Stephanie, thank you for taking the time to leave a review!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 10 Apr 2024
Hey Robert, thank you for the review!

8/10 Good

Stephanie

Stayed 1 night in Mar 2024
Response from Manager on 9 May 2024
Thank you for taking the time to leave your positive review!

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean & welcoming
Stayed 1 night in Feb 2024
Response from Manager on 10 Apr 2024
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our hotel to be very clean and welcoming.

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Disliked: Amenities
If i knew there wasnt a complimentary breakfast then i wouldnt have stayed here.
Stayed 1 night in Feb 2024
Response from Manager on 10 Apr 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the absence of a complimentary breakfast during your stay.

10/10 Excellent

Cole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Feb 2024
Response from Manager on 10 Apr 2024
Thank you for your positive review! We're delighted to hear that you found our hotel to be a good place for your stay.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on 10 Apr 2024
David, thank you for the 10 out of 10 review!

10/10 Excellent

Kelli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 1 night in Feb 2024
Response from Manager on 10 Apr 2024
Thank you for sharing your feedback with us! We're thrilled to hear that you found our rooms clean and our staff friendly during your stay.

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as to be expected
Stayed 1 night in Feb 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is excellent.
Stayed 11 nights in Dec 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

lh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and outstanding front staff
Stayed 1 night in Dec 2023

2/10 Terrible

Katherine

Travelled with partner
Disliked: Property conditions & facilities
In the middle of the night I kept getting scared awake because our room kept vibrating. Got only 2 hours worth of sleep because of it.
Stayed 1 night in Oct 2023

4/10 Poor

Lonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location and easy to get to from the freeway.
Stayed 1 night in Nov 2023

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ajoni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty Nice
Stayed 1 night in Nov 2023

10/10 Excellent

Joe

Stayed 1 night in Oct 2023

8/10 Good

Edita

Stayed 1 night in Oct 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel a little expensive they didnt have a continental breakfast
Stayed 2 nights in Oct 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet....no one bothered us or our room for the 3 days we were there.
Stayed 3 nights in Oct 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 👍
Good 👍; clean; pretty quiet; Always stay here when I come to Rockford
Stayed 4 nights in Sep 2023

8/10 Good

michelle

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nice size room. Friendly staff. Some Holes in the walls of the room Miss having free breakfast tho that was clear on the website
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Fantastic experience!
Stayed 1 night in Sep 2023

10/10 Excellent

Ashley

Stayed 1 night in Sep 2023

8/10 Good

Daniel

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Very clean property. I liked the fact you could have full breakfast.
Stayed 1 night in Sep 2023

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like staff
Stayed 1 night in Aug 2023
Response from Customer Care on 31 Aug 2023
Thank you for posting a review. It saddens us to hear that we fell short of your expectations due to the service you received from our staff. Certainly, this is not the kind of experience we would want you to have. Know that your voice has been heard and this will be forwarded to the hotel management for further improvements. We hope for another opportunity to make a more favorable impression in the future.

6/10 Okay

Emily

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Pretty out dated for this hotel company, the paint on the lamps were peeling off. The pull out bed was kind of gross, my son said it was dusty, musty, crusty. The room I was in was pretty small, got locked out of my room due to a broken latch on the interior lock. The pool and hot tub were also kind of janky, paint on the bottom was peeling off which made it look dirty.The staff was amazing though with everything being said the manager was absolutely amazing!
Stayed 1 night in Aug 2023
Response from Customer Care on 15 Aug 2023
Thank you for sharing your review. It saddens us to hear that your stay was less than satisfying due to the condition of the hotel as well as the room, the cleanliness of the bed and that the pool area was not up to its best state at that time. We understand how important good relaxation is and we apologize for the inconvenience it has caused you. Know that your feedback is highly important to us and will be forwarded to the hotel management to ensure that a situation like this won't happen again. We hope that you will reconsider and give us another chance to provide you with the experience that you truly deserve.

6/10 Okay

Tom

Liked: Cleanliness, property conditions & facilities, room comfort
No complementary coffe
They do not have a complementary breakfast. They do not even have complementary coffee, you have to buy it!
Stayed 3 nights in Aug 2023
Response from Customer Care on 25 Aug 2023
Thank you for posting a review. It saddened us to hear that we fell short of your expectations due to the availability of breakfast at that time. We are concerned about the satisfaction of our guests and your feedback is greatly appreciated as it assists us in our continuous goal of improving our services. We hope for another opportunity to make a more favorable impression in the future.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, quiet! Very nice! Definitely would stay here again.
Stayed 1 night in Aug 2023

2/10 Terrible

christopher

Disliked: Cleanliness, property conditions & facilities
Think you have this rated at 3 stars. This property is not three stars. Please change ur rating for future guest. There are other hotels around this one that are much better. It’s dated and run down, it’s under some type of construction as well. I would maybe give Thai 1 1/2 - 2 stars at the most.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Everything was great - clean, friendly service.
Stayed 1 night in Jul 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy. Room was clean and quiet. Just the respite needed on my drive.
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and fast staff - very service oriented. Super clean building. Rooms and bathrooms were super clean and comfy. Walking distance to fast food & convenience store in safe area. Pool & hot tub area was nice & clean. Hotel restaurant was nice.
Stayed 1 night in Jul 2023

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
People
Stayed 1 night in Jul 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really great!
Stayed 2 nights in Jul 2023

10/10 Excellent

Melissa

Liked: Staff & service, property conditions & facilities
Staff was great and the location was perfect
Stayed 1 night in Jul 2023

8/10 Good

Christine

Stayed 3 nights in Jun 2023