2/10 Teruk
Dawn
Mengembara bersama keluarga
27 Jun 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
No clock in the room
No microwave
No WiFi unless you are a Hilton member.
No counter space in bathroom
Bathroom tiny.
Shampoo dispenser empty
Hand soap dispenser almost empty.
Very small bedside table.
Made reservation for an accessible room. Did not get one. Got a hearing accessible room instead - far walk from elevator, heavy door, hard to get into room with walker, have to walk into bathroom to close door while trying to get into room with a walker for 94 yr old mother.
No room for walker to move around in the room.
Not a walk in shower.
No one answers front desk when I called.
The only light on the desk does not work. Had to get it replaced.
Carpet dirty in room and all throughout the building.
Hallways smell.
Room musty.
No plates at breakfast.
Coffee Luke warm.
Oatmeal was cold.
No reg coffee on second day.
No gluten free options. Other hotels, cheaper hotels offer the gluten free option at breakfast.
Breakfast totally unimpressive. Reviews said breakfast was really good but we found it very lacking.
The pool and hot tub were out of order. I chose this hotel also because it had a pool.
Most unhappy hotel experience.
Dawn
Menginap 2 malam pada Jun 2025