Dear James,Thank you for taking the time to write a review of your stay at the RED ROOF INN ROCK HILL. It's great to hear that the value to price ratio met your expectations. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Thank you for the review! We apologize for the inconveniences; we are still renovating so a few things are still being worked on. However our coffee makers are only available in our Superior King size room. For that, coffee is always provided in the front office!

Dear Briana,I appreciate you sharing your feedback following your stay at the RED ROOF INN ROCK HILL. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the lack of cleanliness. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Kamaria Red Roof Management RediResponse Specialist

We apologize for the inconvenience from your stay but we do greatly appreciate your review!

Dear Alfred,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Rock Hill. We sincerely appreciate your comments and we're very sorry 1/5 score. You indicated that you were unsatisfied with our terrible bed, no battery in smoke detector, outlet without cover and you feeling unsafe. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, ChirellRed Roof ManagementRediResponse Specialist

Hi Sharon,Thank you for taking the time to write a review of your stay at the Red Roof Inn Rock Hill. You indicated that you were unsatisfied with the upkeep of the grounds and our services, please note that your feedback is appreciated and will be taken into consideration to improve the quality of our services.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RedRoof Management

Dear Austin,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Rock Hill. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal due to the insects you reported, the key not working properly and the other concerns you listed. We value your business and would like to assure you that this is not reflective of our usual standards. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. It is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Jelisa,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn Rock Hill. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Thank you, Calvin, for telling us about your stay at the Red Roof Inn Rock Hill. I am glad you found our hotel to be decent. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Hello Paul, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ROCK HILL and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Scott,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Rock Hill. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our location being a nice place to stay. Positive guest comments, like yours, are always an encouragement to all of our staff as we strive to continually improve the quality of our services and provide our guests with all the comforts of home.Redroof appreciates your business and we look forward to seeing you under our roof soon, where we can continue to offer you a clean, comfortable stay at an affordable price.Sincerely,ChirellRediResponse Specialist

Thank you, Francine, for being our guest at the Red Roof Inn Rock Hill. We value you as a our guest and welcome your 3/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Debra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ROCK HILL and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Richard, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ROCK HILL and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Stephanie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ROCK HILL. We sincerely appreciate your comments and we're very sorry you were unhappy with your check-in experience. You indicated that you were unsatisfied with having to wait to check in after the check in time. We will take your comments into consideration to make changes to improve our customer experience. If I may be of further assistance, please contact me below.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Kameron,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN ROCK HILL. We appreciate your 3/5 score. It's wonderful to hear you had a good stay, however, you indicated that you encountered a foul odor. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Mark, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ROCK HILL and I are disappointed to see your 2/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Kendle, Thank you for leaving a review. You indicated that you were not pleased with your stay, resulting in your 1/5 score. The issues you brought to our attention regarding unclean beds, burn holes, poor customer service and insects are truly regrettable. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I have relayed your concerns to management in an effort to have them addressed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Thank you for sharing your concerns and I hope you have a good day. Sincerely, Toni-Ann Red Roof Management RediResponse Specialist

Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ROCK HILL. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello David, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ROCK HILL and I are disappointed to see your 2/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Michael,Thank you for telling us about your recent visit to RED ROOF INN ROCK HILL. I was delighted to read that our clean and quiet hotel pleased you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. Our team at Red Roof look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Scott,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ROCK HILL. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Erika,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ROCK HILL and I are disappointed to see your 1/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,KamariaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Kameka. The staff and I at the Red Roof Inn Rock Hill were disappointed to see your 4/10 score following your stay. In order to understand what prompted your 4/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Celeste,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Rock Hill. We sincerely appreciate your business and value your 5/5 score. However, I sincerely apologize for the deadlock situation you described. For future travels, should you encounter any issues with us, please do not hesitate to contact the front desk directly in real time. Thank you again for your review. We hope to continue to provide great experiences for you. Sincerely, Tianna RediResponse Specialist

Dear Mircea,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ROCK HILL. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the condition of the people staying at the property. We sincerely apologize for this issue. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We will take your comments into consideration to make changes to improve our customer experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,DannielleRed Roof Management

I deeply apologize for the conditions of our room that were not to our standards as well as yours. I will tackle these problems brought up by your review! We, regardless, do appreciate the time to give us any feedback on your stay!

Hello Rose,Thank you for taking the time to write a review of your stay at the Red Roof Inn Rock Hill. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about helpful/nice staff, convenient location and good prices. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,OnielRediresponse Specialist

Hi Dina,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating, following your stay at the Red Roof Inn Rock Hill. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Hello Nyra, Thank you for taking a moment to complete our survey. At the Red Roof Inn Rock Hill we strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Ronald,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ROCK HILL. It's great to hear that you found your visit to be ok. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve.Thank you again for sharing your experience. We hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Trevor,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ROCK HILL. I am happy to hear that you found your visit to be good prompting your 5/5 score.Thank you again for your review. We hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Hi Deborah,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Rock Hill. I am glad to read that our property is perfect for travelling through. Our team is committed to satisfying our guests, so we are very thankful for your feedback.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Valued Guest,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Rock Hill. We are sorry you had a less than satisfactory experience, prompting your 3/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests at our hotel and lock on door was broken which is an safety hazard. To uphold our company’s high standards your encounter will be shared with management to ensure your satisfaction.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,OnielRediresponse Specialist

Hello Marquita, we are sorry to see you did not have a great stay! I don't see any comments here on what we can improve on but we appreciate your time to review regardless!

Hello David! Thank you very much for the review and your stay! We hope you consider us for your next trip and aim to have another good stay for you.

Hello Anthony! Thank you very much for your review and we're glad to know you had great stay! Hope you stay with us again soon!

Dear Lorraine,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Rock Hill and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Thank you for the review Michael! We hope you enjoyed your stay and we can see you again for your next stay!

Dear Terry,Thank you for telling us about your recent visit at the Red Roof Inn Rock Hill. I'm happy that our good room and prompt housekeeping staff met your expectations, which resulted in your 10/10 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Appreciatively,LintonRediresponse Specialist

Thank you Edward for your review! We appreciate any feedback, if there is anything that didn't met your expecations let us know!Hope you stay with us again!

Dear Shaquanda,I appreciate you sharing your feedback following your stay at the Red Roof Inn Rock Hill. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the uncleanliness concerns mentioned. I sincerely apologize for the inconveniences caused. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Best regards,LintonRediresponse Specialist

Dear Michael,Thank you for taking a moment to leave a review following your recent experience at the Red Roof Inn Rock Hill. We value you as our guest and welcome your 3/5 score. I do apologize for the noise disturbances you faced. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

Dear Zurri,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Rock Hill and I are happy to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Dear Laurie,Thank you for sharing your thoughts following your recent experience at the Red Roof Inn Rock Hill. I'm happy to read that our hot water pressure met your expectations. However, you indicated that the minimal breakfast option and hotel were not suited to your preferences. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.I do hope that you will return to our hotel, or any of our other brand locations in the future.Regards,LintonRediresponse Specialist

Dear Valued Guest, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Rock Hill. We will like to thank you for feedback regarding the wear and tear at our property. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Adraine Red Roof ManagementRediResponse Specialist

Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Rock Hill. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our great place and that our staff was awesome. Positive feedback like yours is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Adraine Red Roof Management RediResponse Specialist

Dear Jennifer, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Rock Hill. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our hotel which was convenient, clean, has comfortable beds and pet friendliness. I am also happy that you found Judy to be warm, courteous, efficient and professional. Positive feedback like yours is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Adraine Red Roof Management RediResponse Specialist

Hello John, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Rock Hill appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine RediResponse Specialist

Hi Raymond,I am so disappointed that you did not enjoy your stay at Red Roof Inn Rock Hill. You mentioned the door key didn't work, there was a strong scent of cleanser smell and you were unsatisfied with the breakfast options. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. I sincerely apologize that your stay didn't meet your expectations. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Devorine RediResponse Specialist.