Hotel Mesra LGBT di Rochester

"Staff was nice. Breakfast was good and fresh "

"I have limited mobility which staff was aware of. The key cards they gave me had to keep being replaced. Didn’t work for the pool or the room. It would work one time and then not the next. Them even when we got new cards it would show green but was still locked. I had to keep going to the front desk to replace the cards. I ended up pulling something in my knee between standing at the room door Trying to open it. Then having to walk to front desk to have cards Replaced and back. Never got an...

"Friendly staff and good breakfast."

"Nice room and updated bathroom "

"Room not ready at check in time, had to wait until 4. Window shades broken. Beds uncomfortable. Good breakfast. Nice staff. Spacious room. "

"They were experiencing mechanical issues when I arrived, and said they had no hot water thru out the hotel. They said they would cancel my reservation due to this, which they didn't and I have been charged. I have had a hell of a time contacting customer service, and keep getting hung up on before I even get a chance to speak with anyone. I need to be refunded asap!"

"I thought it was nice that they gave courtesy snacks like yogurt, fruit, cereal but the breakfast was not great. They had scrambled eggs, turkey sausage, pancakes, but everything was cold. "