4/10 Lemah
Roger
13 Jan 2026
Tidak sukakan: Kebersihan, kemudahan
Writing this as a Brazilian who lives in the U.S.
This hotel is clearly neglected. The room I originally booked—a double twin—was disgusting and completely uninviting. Because of this, I upgraded to their so-called “luxury” room, which was still very disappointing, especially for a hotel advertised as 4-star.
The furniture was visibly damaged on the corners, reinforcing the overall neglected feel. There was mold on the shower trim, no face towels (commonly used for bathing), and the bathroom only provided liquid soap and a 2-in-1 shampoo/conditioner. The floors were filthy—my feet were black every night after showering.
Rooms did not include an iron or ironing board and these had to be requested. They were signed out with a strict one-hour limit, which felt excessive and inconvenient. Basic amenities expected at this price point were missing throughout the stay.
During our visit, the air conditioner was turned off multiple times while we were out. With Rio temperatures in the 90s (30°C+), items in our room began melting and had to be stored in the fridge. While the room wasn’t hot, it became warm, humid, sticky, and uncomfortable. The AC also leaked water from the intake overnight, which we had to manage until maintenance was called the next morning.
The lack of complimentary water was frustrating, especially in a city where public drinking water isn’t readily available.
At a cost of R$1200 (about $223 at the time), this rate is absolutely ridiculous
Roger
Menginap 3 malam pada Dis 2025
