Basic, may have been the word to describe this hotel but certain things were way below. Old, cracked toilet and wash basin, toilet flash you had to be extra careful with or you could lift the back of the toilet. Tiny wardrobe for a suite, barely enough for one let alone for four. The mattress was dented on one side. On one occasion when they either run out of double sheets or were too lazy to go and get some, they used two single sheets width-wise overlapping (!!!) to make our bed with, and dirty towels that were thrown to the floor had not been replaced. I complained, they provided towels, apologised and said our bed would be made properly the next day. They had no top sheets, only quilt covers. The staff would not respond to a hello or goodmorning. Breakfast was surprisingly good and the service at breakfast equally good. Perhaps because of the presence of a box for tips? They deserved the tip though. I had arranged before I arrived through booking.com to use another entrance with no steps as I have restricted mobility. When I asked about it they said it was closed at the weekend and looked rather suspicious of me, and were very unfriendly about it, so I decided not to ask again as they all seemed so unaproachable. No designated disabled parking or any disabled facilities.