Exterior
Check availability

Reviews of Hampton Inn & Suites Jackson-Ridgeland

2.5 out of 5
Hampton Inn & Suites Jackson-Ridgeland
600 STEED ROAD, SOUTH LAKE AVENUE, Ridgeland, MS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 195 out of 274 reviews" "
Rating 8 - Good. 45 out of 274 reviews" "
Rating 6 - Okay. 13 out of 274 reviews" "
Rating 4 - Poor. 6 out of 274 reviews" "
Rating 2 - Terrible. 15 out of 274 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Amenities
Good service - good front desk - nice clea. Room
Stayed 4 nights in May 2024

10/10 Excellent

Keegan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Staff was very helpful and polite!
Stayed 1 night in May 2024

10/10 Excellent

TERRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a very quite peaceful night and everyone was so nice n helpful
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Scott

Stayed 1 night in Apr 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is centrally situated to eateries in the area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Lawanda

Liked: Cleanliness, staff & service
Disliked: Amenities
One of my go to hotels when I’m in town… Always an A Rating, but not this time around. Room was dated, and had patch repairs in the bathroom ceiling, from a previous leak, or something to that nature…. Neither of the two treadmills in the gym work, however, I was still able to utilize the free weights, and get a good workout in… staff were awesome, as usual!
Stayed 2 nights in Feb 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very accessible area where the locale of food, restaurants, and shopping are abundant.
Stayed 3 nights in Jan 2024

2/10 Terrible

Dexter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was not able to stay at this hotel. Person at the counter told me that I didn’t have a reservation. I showed him my booking information and confirmation number. Said it wasn’t in there computer. Tried to contact someone to cancel and couldn’t do that either. I’m out of 150 dollars and no one cares. Will not use Travelocity anymore.
Stayed 1 night in Jan 2024

10/10 Excellent

Hollyann

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
I’ll always stay in this spot. Really comfy.
Stayed 3 nights in Dec 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled clean when we walked in! Friendly staff and super safe area.
Stayed 1 night in Dec 2023

10/10 Excellent

Zach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean rooms. Easy to get to. Plenty of parking. Quick access to I-55
Stayed 1 night in Nov 2023

6/10 Okay

Eric

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If you don't need housekeeping to do your room and you don't care about using the treadmills in the fitness room, this hotel is very good and I'd recommend it. We stayed 4 nights, housekeeping never did our room. The fitness room looks great on the website, but both treadmills were out of order for our entire stay. Everything else about our stay was just fine.
Stayed 4 nights in Nov 2023

2/10 Terrible

julie

Stayed 1 night in Oct 2023

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious! Clean! Convenient to many shops and restaurants! Very much enjoyed!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great stay. Polite, friendly staff. Great, hot breakfast. Pretty hotel. Clean. Very close to lots of restaurants and tennis courts. Good area. We'll be back.
Stayed 2 nights in Sep 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

James

Business traveller
Jackson Reunion
When in Jackson, we always stay at the Hampton Inn and Suites in Ridgeland. The rooms are always clean and the staff is always friendly. We had an early flight out on Saturday morning and they even started breakfast an hour early so we could eat before we left.
Stayed 2 nights in Sep 2023

4/10 Poor

Jaimie, New Orleans

There was a giant trash bag that sat next to the elevator for the two days we were there. The smell was awful and the elevator reeked of cigarettes. The hallways also had a very musty smell. The staff was nice and friendly but I wouldn’t stay there again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing, safe, and clean
Stayed 1 night in Jul 2023

6/10 Okay

John

Travelled with family
Liked: Staff & service
The manager on duty when we checked was great. The property wasn’t as clean as it should be for the price. Our bathroom in our room was gross. The tub wasn’t clean; it had brown stuff up the walls of the tub. We found someone else’s clothes in our room! The bedding had stains all over them.
Stayed 1 night in Jul 2023

10/10 Excellent

Gilroy

Liked: Cleanliness, staff & service, property conditions & facilities
Fine visit
Stayed 1 night in Jul 2023

10/10 Excellent

Harril

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality hotel. A little pricey but the room and staff were top notch. Would stay there again. Oh and the free breakfast was excellent with a broad variety of food and drink.
Stayed 1 night in Jul 2023

10/10 Excellent

Melody

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was super clean and quiet. There were dogs on the property but you didn’t hear them or any TV sounds from adjoining rooms
Stayed 1 night in Jul 2023

10/10 Excellent

Norman

Stayed 3 nights in Jul 2023

8/10 Good

Nick

Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A very good value.
Stayed 1 night in Jun 2023

2/10 Terrible

Norman

This review is for Expedia and the hotel We paid for a room for a visiting friend that we named on the reservation. When he arrived, the hotel was unable to locate the reservation from the Expedia itinerary number. There was no hotel booking number on my confirmation or receipt, only the itinerary number from Expedia. The Hotel desk clerk called Expedia customer service and no one could understand the foreign agent. She put the Expedia rep on speaker so maybe we could all try to understand what she was saying. Not only could the Expedia rep hardly speak English, she could hardly understand English and argued that the person checking in was not the person that made the reservation and would not give the hotel confirmation number. It took multiple tries from three of us- the hotel clerk, my guest and myself on speaker on my friend's phone- to get her to understand the problem and provide the requested information to the hotel. What a hassle and terrible experience!! #1-Please be sure to always send the hotel booking number with the Expedia itinerary number. #2- Please hire people who can speak English for English-speaking customers and English-speaking hotels.
Stayed 1 night in Jun 2023

2/10 Terrible

Stephen

Travelled with family
I was double booked and had no place to stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it was great!!
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas, Byram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great, but a few small issues
My room was very clean and well cared for. Staff was friendly and helpful. I only had two issues- the biggest was that breakfast had very few gluten free options available and there were no eggs left half-way through breakfast. My other issue is not a local issue at all. I was in an accessible room and the grab bars in the shower were shiny and slippery while bathing. This was scary for me because I have balance issues. But overall this property is great and well cared for. I felt very safe there.
Stayed 1 night in Jun 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Nice hotel reasonable price very clean and people were awesome
Stayed 4 nights in May 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad we stopped.
Just an over night stay, but hotel was very clean, updated and quiet. Ridgeland is a pristine, suburban area with lots of amenities. Restaurants, groceries, and gas 5 minutes or less away. Easy access on and off I 55.
Stayed 1 night in May 2023

2/10 Terrible

Matthew S.

Stayed 2 nights in May 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. We’ll kept property and rooms.
Stayed 3 nights in May 2023

10/10 Excellent

dorothy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Michael B.

Stayed 1 night in May 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Time for mattress and pillow upgrades!
Hotel overall was good but the bed and pillows need to updated. The mattress and pillows were flat and uncomfortable and left me with back, shoulder and neck pains. Definitely time for an upgrade.
Stayed 4 nights in Apr 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding was awesome….wanted to take it home with me!! We chose Hampton Inn this time as our usual place to stay in Jackson area was getting sketchy. Hampton Inn will definitely be our go-to hotel in future!!!
Stayed 1 night in Apr 2023

4/10 Poor

Terry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is poor example of a Hampton Inn. It was being renovated however the rooms not being renovated were very poor quality. Dirty and run down.The pool wasn't open which was ok but it was dirty and unkempt and in full view for people to see. Hilton needs to quality control their Hampton Inns as they are VERY inconsistent. This being a example of that!!
Stayed 1 night in Apr 2023

10/10 Excellent

Judy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place it stay.
Really friendly front desk and housekeeping staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023