Hotel Pantai di Richmond

"The hotel was conveniently located near the Kew Gardens (grabbed a bus which was so easy). They first put me in a room that was extremely hot and had no working AC (top floor which was already hot). No way I could sleep sweating so thankfully they put me in another room where the AC worked perfectly. I don't know how they couldn't know that it wasn't working which I found frustrating since maneuvering around this hotel isn't easy. The staff was very accommodating and friendly. "

"Great location (walkable to Richmond riverfront) especially if you want to enjoy the grassland around the river. Lovely cafe hut nearby (down the hill) and easily accessible from Richmond train station by bus and a short, very uphill walk. The common areas of the hotel are very pleasant and comfortable. Nicely decorated and plenty of places to sit etc. A big highlight is the water fountain next to reception which has still and sparkling water on tap. The restaurant is also lovely and I ate...

"Décoration soignée , galbées et literie très confortables. Accueil et service sympa "

"Lovely pub with a convenient side entrance to get up to the rooms at any hour. Our room was all fine, with the air con much appreciated. "

"I liked the large well appointed apartment but didn't like the misleading information on which apartment I had been allocated."