Hotel Mesra Haiwan Kesayangan di Bukit Richland

"Clean rooms, helpful staff "

"Breakfast was very good. The breakfast and coffee area was kept pretty clean but could've been wiped down a little more often. Parking was a breeze. Staff was excellent--professional, welcoming and responsive. I had 1 issue. There wasn't a TV remote in the room when I checked in. This was remedied immediately. "

"Overall, this hotel had some strong positives, but the service inconsistencies made the stay more frustrating than it should have been. On the plus side, the location is excellent -- close to plenty of restaurants and entertainment, making it easy to get around without much hassle. The staff was consistently friendly in interactions and the room itself was spacious and clean, which was very nice. Breakfast was also had good options to start the day. The pool was very nice, but not heated, so it...

"Yes but loud"

"The location was phenomenal for family fun at the water park and various restaurants & patios in the area. We walked everywhere and the kids enjoyed the outdoor entertainment with the nightly water show and live music."

"Yes everything was perfect!!"

"Awesome place"

"Room was clean and in good condition. Main issue is shuttle to the airport - it only runs every 40 minutes and the promised "within 15 minutes is obviously deceptive. Took over 1 hour from time of contact to get to Hotel in zero traffic."