Cat & Dog Friendly Hotels in Richland Hills

"Not sure "

"Dreary, dim room. Very basic amenities. 2 paper cups, toiletries in little bottles. Felt like a motel. cheerless and dated furniture and decor. Entire hotel needs refurbishing. With what the room cost expected more/ better. Not a good value. Certainly not comparable to other Hyatt Regency hotels I’ve stayed at. Photos on Expedia must be old, from another era. "

"Staff at the hotel was very helpful. Great restaurants onsite as well. "

"Good"

"If I could give them a 0, I would. It’s obvious that they are under new management. This used to be a nice clean reasonably comfortable hotel. The room was clean. But there seemed to be an issue with the AC and the halls and rooms were very humid. Had to ask for creamer for coffee two days in a row. None on coffee bar at any time. The part that gets them a 0 stars is after one night there, we left to go to a better hotel. And, they still tried to charge us for the week’s stay that we had originally booked. Even though, we personally went down to check out, the clerk could not assure us that we would only be charged for the one night. He kept saying he had to ask the manager if it could be refunded. This seemed fishy to us, so we contacted the credit card co to let them know we had left and not to approve any other charges. They tried to run it thru anyway about 4 days later after our initial stay woukd have ended. "

"Nice place. Great breakfast. "