Hotel Spa di Rhône-Alpes

"Beautiful hotel in perfect location. Walking distance from all the sights, sounds and cuisine that Lyon has to offer. Concierge services went above and beyond (shout out to Julliette and all). I seldom order room service on vacations but I am so glad I took advantage this time. The breakfast was both delicious and very generous. Also ordered dinner one evening and was thrilled with the food and the quick service. Highly recommended indulgence!"

"The housekeeping service (cleaning staff insistence to knock on door, their total lack of English or French language, the unreliable laundry service, the hastily done turndown service ) are a stain on the brand, and clearly not to a 4-star level."

"No help with luggage to room. Not sure I’ve ever encountered this Very expensive breakfast which was ok but substandard for the price Room service never showed up one day ( we had a suite) One good thing was bar brought a bottle of wine to our room (I gave a good tip) Pictures of French men all over the place. Where are the women? Dinner there one night was quite good grounds are fair-poor. For a high priced hotel, this was well below standard we have experienced over many years It’s far from...

"Hotel itself is beautiful. Pool and amenities as advertised. Staff are well trained, professional, and very friendly. The room fit and fondue do not reflect the price - layouts are quite strange, ie. no sink on the same floor as the toilet and shower. And Bring your own mattress because the beds are exceptionally uncomfortable. Location would be the main reason to stay "

"Helpful staff. Room initially was for handicapped— so we had to move. Room large and bed comfortable. Shower large but extremely slippery (needed rubber mats). Closet space too small for 5 day trip. Buffet breakfast very nice with custom cooked omelettes."

"Impossible de monter le son de la television et de regler l’air conditionné. A part ces 2 inconvénients excellent hotel bien situé."

"Very good experience"

"Loves the location- views of Lyon spectacular from the terrace and pool! Staff were very attentive to our every need! Would definitely stay here again!"