Hotel Dekat Renaissance at Colony Park

"Very beautiful property. The stay was great."

"Hotel was beautiful, problems with check in. Staff made rude comments to my family after swimming. Also woken up at 6am by noisy room beside us."

"Great staff!! My only complaint is the carpet. I hate carpet in hotels it feels SO dirty. No complaints otherwise!"

"This was the nicest hotel I’ve stayed in. Rooms were perfect. And staff couldn’t have been any nicer. Breakfast was great. I’ll be back!"

"Fantastic location!"

"The staff were so kind and very helpful check in and check out. The room was very clean and very quiet. It was the perfect stay!"

"Smoke detectors started going off at 6:00am. Font desk just said I had to take care of it myself and hung up"

"I liked the spaciousness of the room and the convenience of the location to stores & restaurants. The tub stopper would not stay up, so water remained in the tub during my shower."

"Super clean room and pool area. Bartender was awesome!"

"It's a wonderful hotel to stay in. Everything was so nice. On the breakfast, to the evening dinner! The staff very professional and nice! Housekeeping does an excellent job clean! Keep up the great work! Thank you!"

"When I checked in, the staff was very friendly. I had to change rooms twice. The first room a roach crawling up the wall in the bathroom. Then a roach was crawling on the floor in the kitchen. I went back down stairs told the receptionist, she immediately put me into another room, no hassle. The second room, I walk to the bathroom and the first thing I see is dirty towels on the floor by the toilet, night stand dirty with some sort of dry sticky liquid on the top. Then I went to the kitchen,...

"Hotel floor was disgusting."

"The staff was very pleasant and friendly. The hotel was very quiet with no outside or inside noice."

"The staff was nice, thats where the good ends. The hotel allows pets and smoking which is fine but they do not have defined areas for pets and all the towels and sheets smell like smoke. We had two barking dogs next to our room and it was very annoying all morning. And I'm not too keen on staying in a room someone just had their cat or dog in, people have allergies so the rooms should have options for Pet Only and No Pets allowed. The bathroom was falling apart, literally. The walls were...

"The room had an odor."

"dirty"

"Great customer service, clean and quiet rooms"

"Nice"