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Reviews of Helios Beach Resort

3 out of 5
Helios Beach Resort
Rekawa Road, Wellaodaya, Rekawa

Reviews

6.8
Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 3 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived there after a 5 hr drive to find it closed, actually more like abandoned. There was no one working there much less staying there. Luckily we found a beautiful place down the beach. Very disheartening that Expedia would take bookings for a place that’s not even open. Worst of it is that even after we notified Expedia you can still book it !!
Stayed 5 nights in Nov 2018
Response from Dinusha on 25 Dec 2018
First of all extreamly sorry for the inconvienience that you had, we were upgrading our system and rooms were under maintainance during your Visit. We are expanding our services to offer you better and hotel is now up to Guests expectations to meet your requirements to have a splenid vacation in our Hotel. Please do re visit and will make sure our new service level which blends with our culture and warmth will make you more comfortable than previous stay. Thank you.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully placed resort off the beaten track
This resort is situated off the beaten track. It was just what we were looking for. The manager was friendly and did every to make our stay there enjoyable. Like any guest house or resort if you go when there are fewer guests please remember to order your food for the evening at breakfast before the chef goes to market.
Stayed 5 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Remote and beautiful beach
The location is beautiful and the staff try their best to assist. It has a certain charm. However... It’s an old resort which is not maintained or managed what so ever. There’s rubbish spilling out of the main building and behind the cottages, the kitchen is a little frightening. The grounds and pool are not well maintained. The staff are kind and well meaning but it’s not professionally run. The food in all near by resorts are very expensive and rather average.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bungalovit jo parhaat päivänsä nähnyt, syrjäinen sijainti, rauhallinen paikka. Rannassa voimakas aallokko, Tangalle beachille 18 km.
Stayed 8 nights in Jan 2019
Response from Dinusha Srimal on 11 Mar 2019
Thank you for your reviews and hope to see you next time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Dinusha on 24 Jan 2019
Thank you for your great review.

4/10 Poor

Jens-Erik, København, Danmark

Disliked: Cleanliness, property conditions & facilities, room comfort
Robinson Crusoe
Hvis man er til at bo langt ude for alt er dette hotel fint. Havde booket for 10 dage men forlod det efter 5. Dejlig ren pool, lækker strand med palmer. Mad lille udvalg og dårligt. Rengøring i hytten blev ikke udført mens vi var der. Personale prøvede at gøre det godt, så intet til ledelsen. Bilen vi blev hentet i lufthavnen var gammel og slidt. Men er man til bølge skvulp og ro så er dette stedet, der sker intet.

8/10 Good

Guido, Bayern

Liked: Staff & service
Paradies mit kleinen Schwächen
Wir waren vom 25.12-08.01 im Beach Resort.Es ist ideal wenn man wirklich mal ein paar Tage in Ruhe entspannen will.Am Kilometer langen Strand kann man ewig spazieren gehen.Teilweise trifft man außer ein paar Vögeln und den Affen in den Palmen niemanden.Es ist was für Menschen die die Natur und Einsamkeit zu schätzen wissen.Abgerundet wird das ganze von der zum Glück sehr guten Küche im Resort,denn es gibt in der näheren Umgebung nicht viel Alternativen um zum Essen gehen.Bei unseren Aufenthalt schien alles noch im Aufbau zu sein,es wurde noch einiges an den anderen Bungalows Renoviert,was auch mit ein wenig Lärm verbunden war.Das ganze Team ist sehr bemüht die Wünsche der Gäste zu erfüllen,wenn irgendwas nicht in Ordnung war wurde es umgehend geändert. Sehr nett ist es auch,wenn am Abend ein Teil des Personals Livemusik spielt.

10/10 Excellent

Lisa

Liked: Staff & service
Traumhaftes Hotel mit Kitschfaktor :)
Der Aufenthalt im Darwins Beach Resort war ein voller Erfolg. Wir haben jeden Tag sehr genossen, Die Nähe zum Strand, das freundliche und hilfsbereite Personal und das gesamte Ambiente haben unseren Urlaub zu einem unvergesslichen Erlebnis werden lassen. Wir werden auf jeden Fall wieder kommen.