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Reserved a handicap room and did not receive. I am unable to write and at check-in i got attitude from the front desk
Brian
Stayed 1 night in May 2024
Response from Manangement on 19 May 2024
Bedding request2 Double Beds, Non-smokingThank you for staying with us. Your room request on expedia is copied and pasted above. Our staff followed your request and assigned the room you requested which was not an accessible room. We apologize that we did not have an accessible room left to switch. Our staff provided professional service during check -in. Thank you.
The suites are great for family stays, this is our second time here and we will continue to come back for our stays in Rehoboth. Walkable to all the main attractions, great dining options around, super easy parking. We loved that there was an abundance of trolleys for transporting your luggage up from the garage to your room. Rooms are comfortable and spacious. Looking forward to our next stay.
The property is centrally located. Staff very friendly and helpful. The property is immaculate and rooms very pleasing and spacious. Parking is available and convenient. We like it here very much.
Alexandra
Stayed 2 nights in May 2024
Response from mgmt on 10 May 2024
Thank you for choosing Brighton Suites!! We are happy you enjoyed your stay. We look forward to seeing you again.
Highly recommend for location. Suite was well appointed. Staff were friendly. My only complaint is the parking garage. The lower level is for cars only, most guest feel entitled to more than one spot my vehicle could not fit into any of the available spaces. The upper lever fits most SUVs, that level was when I arrived. Thankfully it was just before meter parking started I was able to park on the street.
James
Stayed 2 nights in May 2024
Response from mgmt on 8 May 2024
Thank you for staying at Brighton Suites!! We are glad you liked the room, staff and location. The upper garage is for large vehicles however if the lower garage is full and there are spots in the upper garage small cars can park there. Thank you for your feedback.
Very friendly service the only thing I didn’t like it was cold in the hallway
Howard
Stayed 2 nights in May 2024
Response from mgmt on 7 May 2024
Thank you for staying at Brighton Suites!! Sorry the hallways were cold, we are not able to cool or heat them. We hope you enjoyed your room. We hope to see you again.
Thank you for staying with us at Brighton Suites!! We are happy you liked the room, location and our staff. Thank you for leaving a review and we look forward to seeing you again.
10/10 Excellent
Rosemary
14 Apr 2024
Rosemary
Stayed 1 night in Apr 2024
Response from mgmt on 4 May 2024
Thank you for staying at Brighton Suites!! We look forward to seeing you again.
Brighton suites is convenient to all the amenities Rehobeth beach offers. It is a clean, quiet, safe and has very friendly staff. Recommend you check it out and make your next stay in Rehoboth Beach Delaware at Brighton Suites.
Michele
Stayed 3 nights in Apr 2024
Response from mgmt on 9 Apr 2024
Thank you for staying at Brighton Suites!! We are glad you had a great stay. We look forward to seeing you again and thank you for the review.
We just went it’s the off season so it was pretty quiet, but restaurants were still open, able to walk everywhere witch is a plus, big rooms, clean!
Erin
Stayed 1 night in Feb 2024
Response from mgmt on 25 Feb 2024
Thank you for staying with us at Brighton Suites!! We appreciate your business and feedback! Hope you come visit us again!
8/10 Good
Garry
Travelled with family
23 Feb 2024
Liked: Cleanliness, staff & service
We have stayed here before, Great Staff! The property is centrally located for shopping and restaurants. I was disappointed that the pool was undergoing restoration. That was one of the main reasons I chose them for this visit. Overall Great Place! Great Staff!
Garry
Stayed 3 nights in Feb 2024
Response from mgmt on 23 Feb 2024
Thank you for choosing Brighton Suites!! We are happy you had a good stay. We are sorry you didn't see the posting for the pool where it is closed for renovations this winter. We hope to see you again.
6/10 Okay
Ava
Travelled with family
20 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean hotel and friendly staff.
Ava
Stayed 2 nights in Feb 2024
Response from mgmt on 20 Feb 2024
Thank you for staying at Brighton Suites!! We are glad you enjoyed your stay and we look forward to seeing you again.
We have stayed at Brighton Suites 4 or 5 times now in the off-season, and we love the rooms and the service. Everything is very clean and bright and comfortable. The downtown of Rehoboth Beach is easily walkable and very convenient and close. A wonderful property; we will definitely continue to choose Brighton Suites.
Julie
Stayed 3 nights in Feb 2024
Response from mgmt on 20 Feb 2024
Thank you for choosing Brighton Suites!! We are happy you came back and you enjoyed your stay. Thank you for leaving a review and we look forward to seeing you again.
8/10 Good
Mary
Travelled with family
18 Feb 2024
Liked: Cleanliness, staff & service
This is a great hotel and we had a lovely stay, but I chose this hotel for the indoor pool for our winter, girls getaway and the pool was closed for maintenance. Otherwise, great place
Mary
Stayed 2 nights in Feb 2024
Response from mgmt on 20 Feb 2024
Thank you for choosing Brighton Suites!! We are glad you enjoyed your stay. Sorry you didn't get to use the pool it is down for renovations this winter. We look forward to seeing you again.
10/10 Excellent
Guy
Travelled with partner
18 Feb 2024
Liked: Cleanliness, staff & service, amenities
Hotel location is conveniently close to the boardwalk and downtown restaurants and nightlife. Reasonable rates include free parking in a congested area. Rooms were quiet, clean and in good condition. Friendly accommodating staff. My only negative impression is that the building could benefit from a modern facelift.
Guy
Stayed 2 nights in Feb 2024
Response from mgmt on 20 Feb 2024
Thank you for staying at Brighton Suites!! We are glad you had a good stay and we look forward to seeing you again.
Excellent location, very clean, and more than enough toiletries/towels. Underground and above ground on site parking included.
Shower water pressure not great, but sink(s) and toiet are great.
Nice desk staff, they only have coffee in the lobby area, nothing else. No breakfast or afternoon cheese/wine.
I would stay again.
Verified traveller
Stayed 2 nights in Feb 2024
Response from mgmt on 20 Feb 2024
Thank you for choosing Brighton Suites!! We are happy you had a great stay. Thank you for taking the time to leave a review.
Very clean and convenient to shopping, restaurants and boardwalk. Staff was friendly. I would stay again.
As others have mentioned, the walls are very thin. I'd recommend bringing a fan for some white noise while you sleep.
ROBIN
Stayed 1 night in Feb 2024
Response from mgmt on 20 Feb 2024
Thank you for staying at Brighton Suites!! We are glad you enjoyed your stay and look forward to seeing you again.