Beach/ocean view
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Reviews of Atlantic Sands Hotel & Conference Center

3.5 out of 5
Atlantic Sands Hotel & Conference Center
101 N Boardwalk Ave., Rehoboth Beach, DE

Reviews

8.4

Very good

Rating 10 - Excellent. 622 out of 1328 reviews" "
Rating 8 - Good. 439 out of 1328 reviews" "
Rating 6 - Okay. 155 out of 1328 reviews" "
Rating 4 - Poor. 69 out of 1328 reviews" "
Rating 2 - Terrible. 43 out of 1328 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Frederica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff from the front desk guys to the baristas at the coffee shop! The beach view was AWESOME and so close to shopping and dining.
Stayed 2 nights in Apr 2024
Response from wcg on 2 May 2024
Thank you for your five rating. We hope that you will return again.

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
construction right outside property. It actually woke us up each morning. Shook the building.
Stayed 3 nights in Apr 2024
Response from wcg on 24 Apr 2024
Thank you for your four rating.

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly. Cant beat location.
Stayed 3 nights in Apr 2024
Response from wcg on 2 May 2024
Thank you for your four rating. We hope to see you again.

8/10 Good

Chung

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach and boardwalk. Oceanfront room has 180 degrees of ocean view. Clean room and hallway. Friendly and helpful staff. Fluffy towels but small dated bathroom.
Stayed 2 nights in Apr 2024
Response from wcg on 19 Apr 2024
Thank you for your four rating. We are glad that you enjoyed your stay and hope to see you again.

8/10 Good

Nancy

Travelled with partner
Understandably there was construction but it didn’t affect our stay. Mattresses are awful, pillows are worse. But, the view was wonderful (which is why we go) and the room was affordable. We’ve stayed here several times and will gladly return.
Stayed 3 nights in Apr 2024
Response from wcg on 19 Apr 2024
Thank you for your four rating. We are glad to see you again.

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location which has boardwalk and beach access. It is close to shopping and many restaurants. The hotel is old, but the room was acceptable because the location is so good. We had good service during our stay. We would stay here again.
Stayed 1 night in Apr 2024
Response from wcg on 19 Apr 2024
Thank you for your four rating. We hope to see you again.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the oceanfront view and easy access to the beach!
Stayed 3 nights in Apr 2024
Response from wcg on 15 Apr 2024
Thank you for your five rating. We hope to see you again.

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service
The hotel needs an upgrade in the rooms and bathrooms.
Stayed 2 nights in Apr 2024
Response from wcg on 8 Apr 2024
Thank you for your four rating.

2/10 Terrible

Justin

Disliked: Property conditions & facilities
I haven’t had hot water since check-in . Do what you will with that info.
Stayed 1 night in Apr 2024
Response from wcg on 8 Apr 2024
I do apologize for the inconvenience during your stay. We do not have anything logged in reference to no hot water. Did you inform the front desk?

8/10 Good

Yamillette

Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from wcg on 8 Apr 2024
Thank you for your four rating.

8/10 Good

Charles

Liked: Cleanliness
They were doing construction on the hotel. I did not know about that or I wouldn’t have stayed there but they were redoing all the carpets in there. They were redoing the rooms it seems and they were doing the outside so it’s the renovating which means the hotels is gonna be nice, now you know I didn’t like being there during that time so that’s OK
Stayed 1 night in Apr 2024
Response from wcg on 8 Apr 2024
Thank you for your four rating. We are almost finished with our first phase of renovations before our season starts. Thank you for being understanding.

10/10 Excellent

Diane

Stayed 2 nights in Mar 2024
Response from wcg on 2 May 2024
Thank you for your five rating.

4/10 Poor

Kristen

Stayed 2 nights in Apr 2024
Response from wcg on 2 May 2024
We are sorry we did not meet your expectations.

6/10 Okay

Wendy

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from wcg on 6 Apr 2024
Thank you for your three rating.

8/10 Good

James

Travelled with partner
Although it’s an older hotel, it was kept up very well and everything worked well. I just wish a café or something was open this time of year in the building.
Stayed 2 nights in Mar 2024
Response from wcg on 6 Apr 2024
Thank you for your four rating. Our Restaurants are open on the weekends in March and April. We hope that you will return.

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderfully friendly and helpful. The room was comfortable and clean. Great view of ocean and boardwalk. The food at the restaurant is delicious. This was our second stay and it was better than the first! Kudos!!
Stayed 3 nights in Mar 2024
Response from wcg on 4 Apr 2024
Thank you for your five rating. We are happy that you returned and had even a better stay than before. We hope to see you again.

8/10 Good

MARSHALL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from wcg on 4 Apr 2024
Thank you for your four rating.

8/10 Good

Duane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Housekeeping was excellent, staff very pleasant...only issue was the room, very small but had a great view...also the beds were not queen size and they were very uncomfortable. Location is exceptional and within walking distance of most shops and restaurants.
Stayed 4 nights in Mar 2024
Response from wcg on 4 Apr 2024
Thank you for your four rating. We are glad that you enjoyed your stay and hope to see you again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from wcg on 4 Apr 2024
Thank you for your five rating.

4/10 Poor

patricia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the carpet is so filty that you can see the built-up food/dirt on the room carpet the carpet so torn up in places you could see the padding and at times caused the patio door to stick
Stayed 3 nights in Mar 2024
Response from wcg on 4 Apr 2024
We are sorry we did not meet your expectations. We have renovated half of our rooms but could not do all at the same time. The next phase of renovations will begin next winter.

10/10 Excellent

Anucha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and easy to walk to all of you need.
Stayed 2 nights in Mar 2024
Response from wcg on 4 Apr 2024
Thank you for your five rating.

6/10 Okay

Erika

Travelled with group
Liked: Cleanliness
Front desk staff not very friendly, during check in or check out
Stayed 1 night in Mar 2024
Response from wcg on 4 Apr 2024
Thank you for your three rating. Your comments are important to us and have been shared with the staff.

10/10 Excellent

Janice

Travelled with family
Liked: Amenities, property conditions & facilities
Great customer service!
Stayed 1 night in Mar 2024
Response from wcg on 4 Apr 2024
Thank you for your five rating. We hope that you will return again.

8/10 Good

Tim

Travelled with family
Liked: Staff & service
Could use some updating with rooms. Very nice for an off season get away.
Stayed 1 night in Mar 2024
Response from wcg on 4 Apr 2024
Thank you for your four rating. We have renovated our suites and next winter season will be starting on our standard rooms. We hope that you will return.

8/10 Good

Ante

Stayed 1 night in Mar 2024
Response from wcg on 19 Apr 2024
Thank you for your four rating.

10/10 Excellent

Edward, Dover

Liked: Cleanliness, staff & service, property conditions & facilities
Great mini-vacation.
Stayed 1 night in Mar 2024
Response from wcg on 29 Mar 2024
Thank you for your five rating. We hope to see you again.

10/10 Excellent

Peg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like ocean front and convenient location of the Sands. Staff always friendly and professional. We usually can get in our room early when we go this time of year. We really appreciate that. Makes it seem like our stay is longer!
Stayed 2 nights in Mar 2024
Response from wcg on 29 Mar 2024
Thank you for your five rating. We are glad you enjoyed your stay and hope to see you again.

8/10 Good

Rae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I have stayed here. Great location, so close to shops/restaurants. Boardwalk is right out your door!
Stayed 3 nights in Mar 2024
Response from wcg on 29 Mar 2024
Thank you for your four rating. We hope that you will return again.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Having an oceanfront room here is worth the price. The Sands is close to everything. The rooms are dated but clean. The wifi is not very good. I wouldnt stay here if I needed good wifi for work but it was fine for our needs. The staff is friendly.
Stayed 2 nights in Mar 2024
Response from wcg on 25 Mar 2024
Thank you for your four rating. We hope to see you again.

10/10 Excellent

Janene

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from wcg on 25 Mar 2024
Thank you for your five rating.

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property location, it’s exactly what you want when you go to the beach. Love the restaurant downstairs and even though it’s a little dated, it’s great and perfect for families. Will def be back!
Stayed 2 nights in Mar 2024
Response from wcg on 25 Mar 2024
Thank you for your five rating. We hope to see you again.

6/10 Okay

Brad

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bed was extremely uncomfortable and the construction around the building restricts access.
Stayed 2 nights in Mar 2024
Response from wcg on 19 Mar 2024
Thank you for your three rating.

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
The beds were uncomfortable
Stayed 3 nights in Mar 2024
Response from wcg on 19 Mar 2024
Thank you for your three rating.

10/10 Excellent

Dana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful. Very clean. Large balconies. Comfy beds. Would suggest adding some literature about restaurant and things available in the hotel.
Stayed 1 night in Mar 2024
Response from wcg on 15 Mar 2024
Thank you for your five rating. We hope that you will return again.

10/10 Excellent

Autumn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an enjoyable stay! Oceanfront room with balcony for a great price. Parking included can be hard to find too. Staff was very kind and helpful. Will definitely be coming back!
Stayed 2 nights in Feb 2024
Response from wcg on 9 Mar 2024
Thank you for your five rating. We are glad that you enjoyed your stay and we hope to see you again.

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was helpful
Stayed 2 nights in Mar 2024
Response from wcg on 7 Mar 2024
Thank you for your five rating.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the boardwalk. Walking distance to shops and restaurants
Stayed 2 nights in Mar 2024
Response from wcg on 7 Mar 2024
Thank you for your five rating.

8/10 Good

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a bigger room. I don’t remember the rooms being so small.
Stayed 1 night in Mar 2024
Response from wcg on 7 Mar 2024
Thank you for your four rating.

6/10 Okay

Rachel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean but the bathroom felt like an old motel. The bathroom needs renovation, as do the hallways. The only elevator was tiny and not located near the lobby.
Stayed 2 nights in Feb 2024
Response from wcg on 2 Mar 2024
Thank you for your three rating. The property is under several different renovation projects with more coming in 2025.

10/10 Excellent

GAIL, DAMASCUS

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was great. There was construction happening in from of the hotel. That was not there fault. The hotel has some new up-grades.
Stayed 2 nights in Feb 2024
Response from wcg on 29 Feb 2024
Thank you for your five rating. We hope that you return again.

6/10 Okay

William Price

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like was the beds were not comfortable to us ? There’s no box spring or movement to under the beds (I have a bad back) but my wife does not.
Stayed 2 nights in Feb 2024
Response from wcg on 12 Feb 2024
Thank you for your three rating. We do apologize for the inconvenience that may have occurred.

8/10 Good

Lou

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location. Hotel staff not very friendly
Stayed 3 nights in Jan 2024
Response from wcg on 2 Feb 2024
Thank you for your eight rating. Your comments are important to us and have been shared with the staff.

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from wcg on 25 Jan 2024
Thank you for your five rating.

10/10 Excellent

Edward

Stayed 3 nights in Jan 2024
Response from wcg on 25 Jan 2024
Thank you for your five rating.

10/10 Excellent

carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a suggestion for the shower is too put up a hand rail for people to get in and out of the shower for safety reasons. Everything else was perfect for our get away for few days... we will be returning either in Nov or again in Jan...
Stayed 3 nights in Jan 2024
Response from wcg on 22 Jan 2024
Thank you for your five rating. We are glad that you enjoyed your stay and we hope to see you again.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from wcg on 22 Jan 2024
Thank you for your five rating.

10/10 Excellent

Robert

Stayed 2 nights in Jan 2024
Response from wcg on 22 Jan 2024
Thank you for your five rating.

10/10 Excellent

Woojae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from wcg on 19 Jan 2024
Thank you for five rating.

2/10 Terrible

Tami

Disliked: Cleanliness, amenities, property conditions & facilities
I like the location of this property. However, I used my points to get the room and I feel that because I didn’t pay directly they gave me the worst room. The bathroom sink is clogged and I mean disgusting. It was something growing on the wall by the toilet tank again disgusting. The room was just very old and had not been updated. My friend stayed in the same hotel on the fourth floor and the room was perfect. Just because I use my points does it mean that I should be given the worst room. I stayed in room 121 and had one hour to get in and get out to my event and by the time I got back the front desk staff was gone . I am grateful for the points that I’ve earned. I am glad I was able to use them but I don’t think I would stay here again and just because people use a third-party like EXPEDIA they should be given the same treatment.
Stayed 1 night in Jan 2024
Response from wcg on 17 Jan 2024
I do apologize for any inconvenience that may have occurred. If you were not satisfied with your room or location you should have requested to see another room if available. We do not know how you paid when booking a reservation on Expedia. Our desk is covered 24 hours a day.