Hotels near Regal San Bernardino

"Dirty rooms with a terrible smell."

"The staff at this hotel was exceptional. Every single member was incredibly helpful and kind. We were trying to find the pool when a staff member noticed us and said, “You look like you’re trying to find the pool.” He then walked us right there. (I think it was someone from the maintenance department), but I’m not sure. He was amazing. Most associates would have walked right past us and not helped. He not only helped us but did so without us having to ask. Once we got to the pool, we noticed that the door was broken (it was totally user error). Another associate came to help us out and made us feel like we were idiots. I didn’t drive to the hotel; I got an Uber. However, an hour before checkout, I got a rental car. They waved us in and out without charging us the parking fee because we were there for a short time. I will definitely be back to this location. Everyone went out of their way to make our staycation a great experience, and it didn’t go unnoticed. Thank you for making our stay so enjoyable. ❤️❤️"

"There was a fight on our floor. Which led to our door being slammed on and we ended up checking out after day 1."

"Need hotter water"

"She was very rude and held our deposit because she said the room had a “slight” smell of smoke even though no one smokes "

"N"

"Nice hotel to stay at. Clean and comfortable staff very friendly. "

"OMG, false advertising, this area is extremely dangerous & other things i cannot describe, please avoid this area in SB."

"Absolutely great experience , very great customer service and the breakfast was good "