Hotel Dekat Regal Hacienda Crossings

"This hotel provides a 5 star experience at half the price! Front desk staff were warm and welcoming with every interaction--happy to help both guests and each other with smiles. Very refreshing. Staff kept the communal areas immaculate, and the housekeeping staff were cheerful, helpful, and thorough with servicing the rooms. Breakfast was much better than your typical hotel fare. Location is great--easy access to the interstate and great restaurants and shops, and the pool and workout rooms...

"muy bonito el lugar es increíble la verdad el aspecto del hotel me encantó no puedo decir lo mismo del personal aparte me pasó que me cobraron una noche de más y cuando hablé para preguntar había una persona asiática en el recibidor muy grosera "

"Breakfast was great, good selection Room was clean, staff was great "

"The room was spotless and the staff was courteous and nice"

"YES"

"Nice convenient place to stay. "

"The staff are not friendly and helpful at all"

"I booked through Expedia (prepaid). I got the receipt. When I checked in, the front desk receptionist could not find my reservation. I showed her tge receipt and she gave me a room with the condition that I emailed her supervisor my receipt. I did just that. The next day, I checked out and asked the front desk if they heard anything from their manager about my reservation. They did not see any notes from their manager. They gave me another email of another manager/ supervisor so that I can...

"Clean room nice and quiet. Parking was close and safe. Friendly staff."

"The room was clean and spacious. Parking is good and the staff very helpful and friendly."

"Clean room and perfect for conference weekend"

"Water coming from floor"

"Great hotel and nice location. Lots of food options around. BART is close."

"Clean. Amazing ladies working front desk. Breakfast was above average. Parking was easy. "

"Great hotel "

"I left a lulu lemon jacket there and supposedly it wasn’t found "

"Clean and comfy room! "

"Best hotel I've stayed at this season in terms of cleanliness, amenities (good pool, great M-Club), comfortable rooms. Pain in the butt to get luggage to the rooms however, there were no carts available or anyone interested in helping. The staff at the front desk were not very polished and did not seem to have a desire to help customers beyond basics of checking in. They didn't want to give me more than one extra blanket per bed. I sleep cold and their blankets are very thin. Not sure how anyone...

"Would like to see more breakfast options but overall good experience."