Hotel Dekat Regal Franklin Square

"The lobby was unkempt on Sunday morning crumbs all over the furniture and the carpets the the pillows on the furniture were not set and there was a table for two which had two napkins and half a set of utensils and I was the first one down there. I didn’t even LOOK around just noticed these things in my little “bubble” . It seemed the waitress was late but the food and chef were on time and in good order. Total change in character for such a nice place we have gone to for years. The gym was...

"Good location. Clean."

"Clean room. Friendly staff."

"Bastante bien. Instalaciones en condiciones regulares a buen. El colchon del sofá estaba manchado y roto. Buen desayuno."

"I will be asking Expedia for a refund. We didn’t end up staying at the hotel due to the conditions- the room was not clean; hair in beds; door lock was broken; door didn’t seal at the bottom and could be kicked open. Staff was unapologetic about the conditions."

"Nice stay great staff will visit again"

"Like the big pillows"

"Great hotel to stay at and very pet friendly. The front desk staff were amazing and very welcoming especially to my dog."

"The staff was excellent, friendly and helpful. the breakfast was fresh and plenty of options. it was odd that there was a fee for parking for guests."

"Staff were great"

"I had a wonderful stay. The location was great and the staff was very helpful. I was impressed by the breakfast, not just quick grab and go items there was hot food! I loved the pancake maker a push of a button.. no mess no spills💕 I would definitely stay again!"

"Great property. Friendly staff. Very helpful."

"Loved the suite with couch and tv. Perfect for us."

"Clean room and excellent staff. Breakfast layout and preparation was done with guest in mind. Excellence!"

"Everything was good"

"Parking was free and staff were helpful during our short stay, the cleanliness of the floors in the rooms could have been a little better and the snack bar area they have with drinks didn’t have a good variety of drinks to buy (no vending machines to use). However, other than that, the stay was fine!"

"We have stayed here 5 times in the last few months while visiting our daughter. It’s a great hotel and we love the restaurant/bar and the pool."