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Reviews of Hotel Jelai Raub

2.5 out of 5
Hotel Jelai Raub
35 & 36, Jalan Tan Tiong, Raub, Pahang

Reviews

6.8
Rating 10 - Excellent. 4 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 5 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Peik Yee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Siti Eaishah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Noni, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Wong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad room conditions
The room floor not clean. Bed cover very ugly with yellow colour spotted & bath towel is look very old. Won’t go back again!

4/10 Poor

Pianoman, UK

Disliked: Cleanliness, property conditions & facilities
A very Malaysian hotel
The Malaysians love this hotel, and as budget hotels go, by Malaysian standards, it's OK. But for visitors to the country they are likely to find that the standards are not quite up to an acceptable standard. It's kind of clean, but the bedding was stained and the room was only made up on one of the three days of my stay. It also has paper-thin walls, so every last conversation or sound from the adjacent rooms can be heard. And I awoke one morning to find the power had been turned off to my room and the Wi-Fi password changed. No-one seemed to know why either had occurred and I received no kind of apology. Breakfast is strictly Malaysian - nasi lemak or bee hoon wrapped in brown paper or bread and margarine with jam, which can be toasted. Decent coffee, if you don't mind it with condensed milk. So, you gets what you pays for, and you don't pay a lot. But tourists visiting Malaysia are probably going to want to pay a little more and get a slightly better service.

6/10 Okay

ong

Liked: Cleanliness, staff & service
im not satisfied the electric will automatically cut off after 12am without any inform.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budjet hotel
Service, breakfast, cleanlines room is good. please add more lowcost room

6/10 Okay

Verified traveller

Liked: Room comfort

10/10 Excellent

Ramlee, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Quite a nice hotel
I have asked for a non-smoking room. Unfortunately I was given a smoking room since there is an ashtray in the room. What's more the room smells bad. I am or very sure someone or the previous guest has smoke in the room before our check-in

4/10 Poor

Omar, Kota Bharu

Disliked: Staff & service, property conditions & facilities
The hotel is nice. Unfortunately the evening I checked in, there was no water at the hotel. A very bad experience when you passed water and there was no water to wash yourself and flushed the toilet, not to say you can't take bath over the night. In such emergency case, the management MUST DISTRIBUTE BOTTLED WATER to EVERY ROOM. I TOLD THIS to the Staff at the counter, but instead no actions done. IT A BAD CRISIS MANAGEMENT.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi services need to be improved.

8/10 Good

Aiza, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient hotel.. near to town..
overall stay was okay.. the only thing was my room didn't have window..

4/10 Poor

Ng, Penang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have cockroach
Have cockroach

8/10 Good

WAN NAZRUL HA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ezri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Morten

Liked: Staff & service
Stayed 1 night in Mar 2019
Response from Digital Marketer on 25 Apr 2019
Thank you for staying with us. We appreciate your feedback. We apologize for any inconvenience that you experience with us. We already cancel the duplicate booking from you.

8/10 Good

Mohd Yusri

Liked: Staff & service, property conditions & facilities
Hotel budget yg sesuai utk penginapan
Suasana hotel yg tenteram. Layanan yang ok. Berdekatan pekan raub. Bilik hotel yg selesa.