In-room safe, cots/infant beds, free WiFi, bed sheets
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Reviews of Hansa Hotel Ratzeburg

3 out of 5
Hansa Hotel Ratzeburg
Schrangenstraße 25-27, Ratzeburg, SH

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 15 reviews" "
Rating 8 - Good. 7 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ingolf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Heike

Travelled with group
Liked: Cleanliness, staff & service
Frühstück war sehr gut.
Stayed 2 nights in Aug 2021

6/10 Okay

Flemming

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Dieter, Pforzheim, Baden-Württemberg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale, ruhige Lage; Zimmer mit Balkon;Einrichtung relativ neu;sehr gutes Frühstücksbuffet und Wasser kostenlos auf dem Zimmer, Parkplatz kostenlos, sehr freundliches Personal, Preis- Leistungs-Verhältnis sehr gut.
Stayed 7 nights in Sep 2020

8/10 Good

Lars

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles schön und freundliches Personal. Aber wir hatten es leider sehr laut. Im Hochsommer ging es nur mit offenem Fenster. Sehr viele Auto waren unterwegs... und um halb sechs wurden lautstark die Brötchen geliefert und dann mit viel Geschepper das Frühstück hergerichtet. Das gab es dann leider erst ab 8 Uhr...
Stayed 1 night in Aug 2020
Response from Hansa Hotel Team on 20 Aug 2020
Sehr geehrter Gast, es tut uns leid sehr leid, dass sie durch den Brötchenservice geweckt worden sind. Wir haben schon Rücksprache gehalten und um eine rücksichtsvollere Anlieferung gebeten. Frühstück gibt es bei uns aber immer schon ab 7.00 Uhr.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

6/10 Okay

Hauke

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Mogens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Saeid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches und aufmerksames Personal, schöne Lage, insgesamt eine gute Wahl.
Stayed 2 nights in Dec 2019

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ærverdig hotell
Det meste er på stell; veldig bra hotell.
Stayed 1 night in Jul 2019

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel
Övernattning innan färjan till Sverige.Jätte fint hotel och bra service. Dessvärre pratar ingen engelska då vi fick problem med betalning då vi redan hade betalar till Hotels.com något de inte kunde se. Så nu har vi fått betala två gånger och hoppas vi får tillbaka pengarna av Hotellet eller Hotels.com
Stayed 1 night in Jun 2019