Sonesta Essential Rapid City

Hartanah 2.5 bintang
Hotel terdapat sarapan percuma, berhampiran Rushmore Mall

Pilih tarikh untuk melihat harga

Galeri foto untuk Sonesta Essential Rapid City

Kawasan tempat duduk lobi
Room, 1 Katil Ratu (Queen) | Peralatan tempat tidur premium, katil Select Comfort
TV skrin rata
Suite, 1 Katil Raja (King) | Bilik Mandi | Gabungan pancuran/tab mandi, pengering rambut, tuala disediakan, sabun
Bahagian luar

Ulasan

6.8 daripada 10

Kemudahan popular

  • Mesra haiwan kesayangan
  • Pengemasan
  • Gim
  • Termasuk sarapan
  • Dobi
  • Meja/kaunter hadapan 24 jam sehari, 7 hari seminggu
Harga semasa ialah RM366
RM406 jumlah
termasuk cukai & fi
29 Jul - 30 Jul

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 11 daripada 11 bilik

Room, 1 Katil Raja (King), pancuran mandi kerusi roda (roll-in)

Sorotan

Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
TV skrin rata
Diubah suai pada 2020
Peralatan tempat tidur premium
Langsir/tirai gelap terus
Katil Select Comfort
  • Boleh menampung 2
  • 1 Katil Raja (King)

Room, 1 Katil Raja (King)

Sorotan

Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
TV skrin rata
Diubah suai pada 2020
Katil Select Comfort
Langsir/tirai gelap terus
Peralatan tempat tidur premium
  • Boleh menampung 2
  • 1 Katil Raja (King)

Room, 1 Katil Ratu (Queen)

Sorotan

Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
TV skrin rata
Diubah suai pada 2020
Peralatan tempat tidur premium
Langsir/tirai gelap terus
Katil Select Comfort
  • Boleh menampung 2
  • 1 Katil Ratu (Queen)

Room, 1 Katil Ratu (Queen)

Sorotan

Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
TV skrin rata
Diubah suai pada 2020
Peralatan tempat tidur premium
Langsir/tirai gelap terus
Katil Select Comfort
  • Boleh menampung 2
  • 1 Katil Ratu (Queen)

Room, 2 Katil Kelamin (Double)

Sorotan

Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
TV skrin rata
Diubah suai pada 2020
Peralatan tempat tidur premium
Langsir/tirai gelap terus
Katil Select Comfort
  • Boleh menampung 4
  • 2 Katil Kelamin (Double)

Suite, 1 Katil Raja (King), Jetted Tub

Sorotan

Ruang duduk berasingan
Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
TV skrin rata
Diubah suai pada 2020
Katil Select Comfort
Langsir/tirai gelap terus
  • Boleh menampung 2
  • 1 Katil Raja (King)

Suite, 1 Katil Raja (King), Accessible

Sorotan

Ruang duduk berasingan
Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
TV skrin rata
Diubah suai pada 2020
Katil Select Comfort
Langsir/tirai gelap terus
  • Boleh menampung 2
  • 1 Katil Raja (King)

Suite, Berbilang Katil

Sorotan

Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
TV skrin rata
Diubah suai pada 2020
Katil Select Comfort
Langsir/tirai gelap terus
Peralatan tempat tidur premium
  • Boleh menampung 8
  • 1 Katil Raja (King) dan 2 Katil Ratu (Queen)

Room, 2 Katil Ratu (Queen)

Sorotan

Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
TV skrin rata
Diubah suai pada 2020
Peralatan tempat tidur premium
Langsir/tirai gelap terus
Katil Select Comfort
  • Boleh menampung 4
  • 2 Katil Ratu (Queen)

Room, 2 Katil Ratu (Queen) (Pet Friendly)

Sorotan

Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
TV skrin rata
Diubah suai pada 2020
Peralatan tempat tidur premium
Langsir/tirai gelap terus
Katil Select Comfort
  • Boleh menampung 4
  • 2 Katil Ratu (Queen)

Suite, 1 Katil Raja (King)

Sorotan

Ruang duduk berasingan
Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
TV skrin rata
Diubah suai pada 2020
Katil Select Comfort
Langsir/tirai gelap terus
  • Boleh menampung 2
  • 1 Katil Raja (King)
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Peta
1902 N Lacrosse St, Rapid City, SD, 57701

Tempat berdekatan

  • Rushmore Mall - 10 min berjalan kaki - 0.8 km
  • The Monument Civic Center - 4 min memandu - 3.9 km
  • Taman Air Watiki - 4 min memandu - 5.0 km
  • Tapak Pesta Central State - 5 min memandu - 3.1 km
  • Main Street Square - 5 min memandu - 4.5 km

Bergerak

  • Rapid City, SD (RAP-Rapid City Regional) - 22 minit memandu

Restoran

  • ‪Starbucks - ‬3 min memandu
  • ‪McDonald's - ‬3 min memandu
  • ‪Texas Roadhouse - ‬15 min berjalan kaki
  • ‪Rushmore Mall Food Court - ‬19 min berjalan kaki
  • ‪Culver's - ‬14 min berjalan kaki

Tentang hartanah ini

Sonesta Essential Rapid City

Hotel dipulihkan pada 2020 dan terletak berdekatan Rushmore Mall
Terletak berdekatan Tapak Pesta Central State dan Taman Dinosaur, Sonesta Essential Rapid City menyediakan sarapan Eropah percuma, kedai mudah beli dan kawah api. Kekal terhubung melalui akses Internet wayarles percuma dan tetamu boleh mencari kemudahan lain seperti taman dan perkhidmatan pencucian kering/dobi.
Anda juga akan mendapati manfaat seperti:
  • Percuma letak kenderaan sendiri
  • Perkhidmatan ATM/perbankan, 6 bilik mesyuarat dan tempat simpanan bagasi
  • Sajian kopi/teh di ruang bersama, dewan sambutan dan surat khabar percuma
  • Ulasan tetamu memberikan kata-kata yang amat baik tentang kakitangan yang mesra
Ciri-ciri bilik
Kesemua 199 bilik yang dilengkapkan perabot secara berasingan memiliki manfaat seperti peralatan tempat tidur premium dan ruang kerja komputer riba, serta kemudahan seperti Wi-fi percuma dan kerusi meja. Ulasan tetamu memberikan rating yang tinggi terhadap kebersihan bilik di hartanah.
Lain-lain kesenangan di semua bilik termasuk:
  • Bilik mandi persendirian dengan gabungan pancuran/tab mandi dan pengering rambut
  • TV skrin rata dengan saluran kabel
  • Almari pakaian, pembancuh kopi/teh dan sistem pemanasan kawalan suhu

Bahasa

Bahasa Inggeris

Hartanah serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Tempat letak kenderaan RV/bas/trak percuma di tapak hartanah
  • Tempat letak kenderaan mudah diakses kerusi roda tersedia
  • Tempat letak kenderaan di tapak hartanah termasuk pilihan di luar jalan

Makanan dan minuman

  • Sarapan Eropah percuma tersedia setiap hari 6:00 hingga 9:30
  • Kopi dan teh di kawasan umum

Aktiviti menarik

  • Gimnasium

Mesra keluarga

  • Kedai runcit/mudah beli
  • Kemudahan dobi

Kemudahan

  • ATM
  • Kedai runcit/mudah beli
  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Mesin layan diri
  • Peti besi di meja/kaunter hadapan
  • Surat khabar percuma di lobi
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Pengemasan (harian)
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan

Perkhidmatan perniagaan

  • 6 bilik mesyuarat
  • Pusat perniagaan 24 jam
  • Pusat persidangan (ruang seluas 842 meter persegi)
  • Stesen komputer

Kawasan luar

  • Lubang bakar
  • Taman
  • Tempat berkelah

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Laluan perjalanan mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Papan tanda braille/timbul
  • Tempat letak kenderaan mudah diakses kerusi roda
  • Tiada lif

Lain-lain

  • 2 bangunan
  • 2 tingkat
  • Dewan bankuet
  • Dewan sambutan
  • Dibina pada 1964
  • Hartanah bebas asap rokok
  • Pendiangan di lobi
  • Seluruh hartanah diubah suai - Jun 2020

Kemudahan bilik

Bilik tidur

  • Langsir gelap terus
  • Peralatan tempat tidur premium
  • Tilam Select Comfort

Bilik mandi

  • Bilik mandi persendirian
  • Gabungan pancuran mandi/tab mandi
  • Kertas tandas
  • Pengering rambut
  • Sabun
  • Syampu
  • Tuala disediakan

Hiburan

  • TV skrin rata dengan saluran kabel

Makanan dan minuman

  • Pembancuh kopi/teh

Lain-lain

  • Bilik tidur bersambung tersedia
  • Kerusi meja
  • Meja
  • Panggilan tempatan percuma
  • Penyaman udara (kawalan suhu)
  • Perabot berasingan
  • Ruang kerja komputer riba
  • Seterika/papan seterika
  • Sistem pemanasan (kawalan suhu)
  • Surat khabar harian percuma
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa
Umur minimum daftar masuk - 21

Daftar keluar

Daftar keluar sebelum 11:00

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dibenarkan dengan bayaran tambahan dikenakan sebanyak USD 25 setiap haiwan kesayangan, semalam
Haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi
2 ekor haiwan peliharaan
Haiwan kesayangan tidak boleh dibiarkan tanpa pengawasan
Bilik tertentu sahaja, sekatan dikenakan; bilik mesra haiwan kesayangan boleh diminta dengan menghubungi hartanah melalui nombor pada pengesahan tempahan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
4 kanak-kanak, sehingga umur 17 tahun, boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga
Katil lipat simpan/tambahan tidak tersedia
Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit: USD 500 setiap penginapan, sepenginapan

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Bayaran haiwan kesayangan: USD 25 setiap haiwan kesayangan, semalam
  • Haiwan perkhidmatan terkecuali daripada fi

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit dan wang tunai
Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan Commitment to Clean (Choice)

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif
Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan

Hartanah juga dikenali sebagai

Ramada Hotel Rapid City
Ramada Rapid City
Rapid City Ramada
Ramada Rapid City Hotel
Ramada Wyndham Rapid City Hotel
Rapid City Ramada Hotel Rapid City
Ramada Wyndham Rapid City
Clarion Inn
Ramada by Wyndham Rapid City
Sonesta Essential Rapid City Hotel
Sonesta Essential Rapid City Rapid City
Sonesta Essential Rapid City Hotel Rapid City

Soalan lazim

Adakah Sonesta Essential Rapid City mesra haiwan kesayangan?

Ya, hartanah ini membenarkan haiwan kesayangan (had 2 ekor). Terdapat fi sebanyak USD25 setiap haiwan kesayangan, semalam. Haiwan khidmat terkecuali daripada fi.

Berapa kos yang diperlukan untuk menginap di Sonesta Essential Rapid City?

Setakat 8 Jul 2025, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Sonesta Essential Rapid City pada 29 Jul 2025 bermula serendah RM 365.95, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Berapakah fi parkir di Sonesta Essential Rapid City?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Sonesta Essential Rapid City?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa.

Apakah masa daftar keluar di Sonesta Essential Rapid City?

Daftar keluar adalah jam 11:00.

Di manakah terletaknya Sonesta Essential Rapid City?

Terletak di tengah-tengah Rapid City, hotel ini sejauh 0.6 mi (1 km) from Rushmore Mall dan 2 mi (3.3 km) from Tapak Pesta Central State. Taman Dinosaur dan Pulau Storybook juga dalam jarak 6 bt (10 km) pemanduan.

Sonesta Essential Rapid City Ulasan

Ulasan

6.8
Penilaian 10 - Cemerlang. 72 daripada 237 ulasan
Penilaian 8 - Baik. 52 daripada 237 ulasan
Penilaian 6 - Boleh diterima. 48 daripada 237 ulasan
Penilaian 4 - Lemah. 28 daripada 237 ulasan
Penilaian 2 - Teruk. 37 daripada 237 ulasan

7.4/10

Kebersihan

7.2/10

Kakitangan & perkhidmatan

6.2/10

Kemudahan

6.6/10

Keadaan hartanah & kemudahan

6.8/10

Mesra alam

Ulasan

6/10 Boleh diterima

Cindee

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Close to mall and shopping center, toilet didn't work
Menginap 2 malam pada Jun 2025

6/10 Boleh diterima

Jamie

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan
I felt safe sleeping here, which is a big deal for me and my kids. It was quiet which is also nice. The only things that I did not care for were as follows: *Two bathrooms in our suit, but only 1 soap. * AC did not work well so we were super warm while trying to sleep. *They did not keep up with restocking breakfast so even with over an hour left of breakfast, most things were gone.
Menginap 1 malam pada Jul 2025

6/10 Boleh diterima

Keith

Tidak sukakan: Kemudahan
Junky cheap motel. facilities in poor condition. Lots of creeps lurking around in the area, sitting outside drinking and smoking. One of the desk staff was very friendly and helpful, the other was the most rude apathetic unhelpful individual I've ever encountered. All-in-all it was just meh. You get what you pay for I guess.
Menginap 1 malam pada Jun 2025

6/10 Boleh diterima

April

The Lobby was nice, but the room not clean. Q-tips, and candy on floor by one of the beds. Also the bathtub didnt drain well, so standing in water during shower. And the bathroom had lots of hair on the floor etc.
Menginap 1 malam pada Jul 2025

6/10 Boleh diterima

Dennis, Manhattan Beach

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Reasonable price, but the rooms need to be refreshed. Walls had marks, indentations, and scratchs in some areas. Ceiling tiles had water marks in bathroom. Toilet paper holder on wall was loose and fell off. Iron in room had missing cap on water funnel, thus leaked. The iron board was missing a rung on leg to secure it when opened. Restaurant was closed.
Menginap 2 malam pada Jul 2025

10/10 Cemerlang

Travis

Sukakan: Kebersihan
For the price it was great a lot of times cheaper places like that are just horrible but this was clean friendly quite and comfortable definitely will astray there next time and also easy access to I 90
Menginap 3 malam pada Jun 2025

8/10 Baik

Mike, Martin

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
kinda wondered when saw had weekly rates on the sign!!
Menginap 1 malam pada Jun 2025

4/10 Lemah

Pedro, Miramar

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The property is not maintained. The bathroom had mold. The carpet smelled bad.
Menginap 1 malam pada Jun 2025

4/10 Lemah

Jessica

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Pictures on Expedia are deceiving. When arrived at property, the hotel appeared to be a renovated motel that still looked rundown. Multiple buildings but still sketchy feeling. Room was combined twins and a king size bed so good size. But when testing out amenities, very few things worked. No hot water, iron didn’t work, unsafe surroundings and doors open directly to outside on bottom floor. Instantly regretted booking this property.
Menginap 1 malam pada Jun 2025

6/10 Boleh diterima

Gianni

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Property looks good but it is poorly run and maintained.
Menginap 1 malam pada Jun 2025

6/10 Boleh diterima

Maria

Pengembara perniagaan, Mengembara bersama kumpulan
Tidak sukakan: Keadaan hartanah & kemudahan
old
Menginap 1 malam pada Jun 2025

4/10 Lemah

Jaydan

Mengembara bersama keluarga dan kanak-kanak
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Entire family were not a fan. Upon arrival for check in, we were told our room wasn’t ready and to give them 15 mins., then I was met with another wait time of 30 mins and finally after 2 hours of waiting and missing our reservations at a restaurant we we’re finally able to check in. We get to our 2 bedroom suite and at first glance it looked okay, until we got a closer look. Hair on the walls and floor of both bath tubs, no hand soap, tv in one room wasn’t working the entire 4 days we were there, toilet seat had pee spotting, soap scum on counter and sinks. Laundry room was a lint grave yard. For $500 I had slight hope it would be good but unfortunately we were met with poor accommodations.
Menginap 3 malam pada Jun 2025

4/10 Lemah

Tiffany

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
We didn’t arrive until 8pm and the room wasn’t ready. The manager was appalled and promise to get it ready if we could give them an hour. When we arrived back the manager himself was making the beds. The pull out sofa had no coverings and dead bugs on the mattress. The water ran only lukewarm in one of the bathrooms. The manager apologized and stated the room would be comped.
Menginap 1 malam pada Jun 2025

4/10 Lemah

Denise

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Will not stay at the hotel chain again
Menginap 1 malam pada Jun 2025

4/10 Lemah

Sean

Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Had to book a room last minute from Mt. Rushmore. No Elevator. Booking a ride to the airport was horrendous. I waited in line multiple times requesting help for an airport ride at 0430. Finally had to book an uber at 2359 to ensure airport travel. I will accept some responsibility, but otherwise, a ride to the airport was very cumbersome.
Menginap 1 malam pada Jun 2025

4/10 Lemah

Laura

Mengembara bersama keluarga
The laundering services were broken so we couldn't get into the room at checkin time.
Menginap 3 malam pada Jun 2025

6/10 Boleh diterima

Julianne

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Very hot and hallways seemed dirty.
Menginap 2 malam pada Jun 2025

4/10 Lemah

Kaycee

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
the front desk kyle was helpful. however the manager is not. he knows for the fact that
Menginap 3 malam pada Jun 2025

10/10 Cemerlang

Odilia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good
Menginap 1 malam pada Jun 2025

2/10 Teruk

Matt

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
One of the worst experiences I have ever had with a hotel. In 20+ years of traveling for work this is, by far, the most poorly run establishment I've seen - either overbooked or no staff to clean rooms, an MIA manager, staff not equipped to deal with a deluge of unhappy patrons. I was given a key that, at first, did not work. After two tries, the key functioned but the room was occupied. I was told to have some food and return in 30 minutes. After half an hour I returned to a dozen or so customers with no rooms ('not ready yet'). After three hours I called Expedia to get a refund - Expedia was working on it as of 6/22. The manager finally appeared and promised a refund. I booked a second hotel successfully. Avoid Sonesta like the plague.
Menginap 1 malam pada Jun 2025

10/10 Cemerlang

Nathan

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Beautiful place in a beautiful setting! 100% recommend!
Menginap 1 malam pada Jun 2025

8/10 Baik

Mark

The room I was first given was not cleaned and had the housekeeper cart in it. The person at the front desk asked me to wait to see if the person responsible for cleaning was coming back. After more than 30 minutes I returned to the front desk and was given a clean room. From the discussion I overheard with another party at the front desk, I was not the only person this happened to that night. Things like this happen, the staff handled the situation very well.
Menginap 1 malam pada Jun 2025

2/10 Teruk

jose

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Dirty place, breakfast was awful, coffe was like water, people running around in the hallways late at night, no available refreshments or snacks for sale, personal in from desk were not happy to assist, housekeeping never cleaned room for my 3 day stay. Will never stay in this hotel again
Menginap 3 malam pada Jun 2025

4/10 Lemah

Janiene

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Do not stay here unless you are desperate. We had a reservation and arrived at 5pm to check in, and were told that our rooms were not ready yet, with no time estimate of when they would be ready. We were told maybe one hour, maybe 4 hours. We got lucky- our rooms were ready at 7pm. There were people waiting in the lobby for their rooms until after 10pm. Overall, our rooms were okay, the air conditioners were working (I overheard others in the lobby complaining that their rooms were 90 degrees), but the level of cleanliness was poor. The refrigerator had brown juice/ slime in it, the countertops and toilet seat were streaked/ smudged, and there were a few crumbs on the carpet. The hallways and stair steps of the rest of the hotel also appeared unclean and needing a good vacuuming. But the worse part was having to wait so long for a room to open up. We were told it was due to a lack of housekeeping staff. The manager was unavailable when I asked to speak with him, and later when I tried again there was a line of angry people waiting for him.
Menginap 1 malam pada Jun 2025

2/10 Teruk

Miriah

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
After 6 hours of trying to check in I was never allowed to check in. Constantly told "no clean room". I reserved the hotel 6 months in advance knowing we were attending the Rushmore Classic fastpitch tournament and it would be very busy. Very disappointing to drive around at 9 pm with 2 your children to find another hotel. I luckily found 1 but paid 4 times the cost for the weekend as i had reservations for.
Menginap 2 malam pada Jun 2025