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Reviews of Comfort Suites Conference Center Rapid City

2.5 out of 5
Comfort Suites Conference Center Rapid City
1333 N Elk Vale Rd, Rapid City, SD

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews" "
Rating 8 - Good. 263 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dennis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful friendly staff and great room and breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible rates for this area. The hotel is nice, clean, and rooms have ample space.
Stayed 1 night in Jan 2024

8/10 Good

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, breakfast decent. A good value.
Stayed 1 night in Apr 2024

10/10 Excellent

Justina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, clean and quiet place to stay. Breakfast was awesome.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alla

Travelled with family, Travelled with family and small children
Great place to stay. Friendly people
Stayed 1 night in Apr 2024

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to commute to places
Stayed 1 night in Mar 2024
Response from AGM on 25 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Binu

Liked: Cleanliness, property conditions & facilities
Nice hotel. Slightly dated but clean and comfy
Stayed 1 night in Mar 2024
Response from AGM on 25 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Jinyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast offered by the hotel is quite good and plenty. It is near the highway which is easier to find and drive to national park.
Stayed 3 nights in Mar 2024
Response from AGM on 25 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

4/10 Poor

Jordan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t like when I came to check in the room wasn’t ready said it was still dirty so had to wait for that and then when we finally got in the room it smelled like garlic and when we pulled the bed out of the couch there was pills underneath!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was great. Customers need to communicate directly with house keeping staff for best service.
Stayed 7 nights in Feb 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Alix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and friendly staff
Stayed 1 night in Feb 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean good breakfast warm pool
Stayed 1 night in Feb 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

8/10 Good

Sharon R

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only thing that we were disappointed was the cool temperature of the hot tub on Sunday morning. It was excellent on Saturday afternoon and terrible the following morning.
Stayed 1 night in Feb 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

6/10 Okay

Cassandra

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and plenty of room in the rooms. Very clean and in good shape. Breakfast was also very good
Stayed 3 nights in Feb 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

DeAnna, lincoln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, updated motel
Stayed 1 night in Feb 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and nicely decorated. The accommodations in the room were above what we expected…felt nicer than expected. All staff we interacted with were courteous. The breakfast that was offered had a good variety, but most of what I tried was only okay.
Stayed 2 nights in Jan 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Cecelia, Pine Ridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rest
Stayed 2 nights in Feb 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off interstate convenient and clean
Stayed 1 night in Jan 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Jason

Travelled with family, Business traveller
.
Stayed 3 nights in Jan 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

4/10 Poor

Jessica

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Out dated, bedding was stained and the pull out bed was even worse.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean rooms, quiet
Stayed 1 night in Jan 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quiet and clean. We didn't have any issues. The bed was really firm but clean.
Stayed 2 nights in Jan 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Hope

Stayed 1 night in Jan 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

2/10 Terrible

Jeff

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was very rude from the start. They also gave away the room we purchased days before online to someone else and put us in a less expensive room with no money back.
Stayed 2 nights in Jan 2024
Response from Traci GM on 29 Jan 2024
I looked into your reservation and you were in fact put in the exact room that you had booked. No changes were made to this. You booked a business suite and that is what room you stayed in. The front desk agent asked you to come down to the desk to show you what Expedia had booked for you , and you never did. We apologize this is not what you thought you had booked. You should speak directly with Expedia about this.

4/10 Poor

Dennis

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Liked: Amenities, property conditions & facilities
Nice clean rooms. Good breakfast
Stayed 2 nights in Jan 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

8/10 Good

Brandy

Stayed 1 night in Jan 2024
Response from AGM on 25 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 5 nights in Jan 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Cecelia, Pine Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very restful night. The beds were comfortable and clean. I like that the room had a refrigerator and a microwave!
Stayed 1 night in Dec 2023
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very nice!
Stayed 1 night in Jan 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Manuel F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Walked into my room and there was no mattress and the room was extremely dirty. They obviously gave us a different room that was decent but unfortunately the first impression was still in my mind.
Stayed 1 night in Jan 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, clean room and overall good hotel.
Stayed 2 nights in Jan 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Breanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
My room was spacious and well-appointed, clean and comfortable. Great included breakfast with cooked option, not the nasty plastic-covered pastries but fresh muffins and fruit. Staff friendly, helpful, and polite. Stores and restaurants close by, plenty of parking space. My go-to for Rapid City.
Stayed 3 nights in Jan 2024

10/10 Excellent

Klancey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

CJ, McLaughlin

Stayed 1 night in Dec 2023
Response from AGM on 12 Mar 2024
We are so glad your experience was nothing but the best. The Comfort Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next stay in the Black Hills!

8/10 Good

Vicki

Travelled with family and small children
Liked: Amenities
Very clean
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice and friendly! Room was clean and beds are very comfortable.
Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Beds were comfortable enough. Staff were friendly and helpful. Would stay again.
Stayed 1 night in Dec 2023

8/10 Good

Candido

Stayed 1 night in Dec 2023

8/10 Good

Lea

Stayed 6 nights in Dec 2023

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023