2 outdoor pools, open 7:00 AM to 10:00 PM, cabanas (surcharge)
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Reviews of The Westin Mission Hills Resort Villas, Palm Springs

4 out of 5
The Westin Mission Hills Resort Villas, Palm Springs
71777 Dinah Shore Drive, Rancho Mirage, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 160 out of 258 reviews" "
Rating 8 - Good. 50 out of 258 reviews" "
Rating 6 - Okay. 27 out of 258 reviews" "
Rating 4 - Poor. 11 out of 258 reviews" "
Rating 2 - Terrible. 10 out of 258 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kathy

Stayed 3 nights in Apr 2024

4/10 Poor

ErikErikErik

Travelled with family and small children
Liked: Cleanliness, staff & service
Second floor room. No elevator. Had to park super far away from the room. Waterslide not open between checkout and checkin. So one night guests cannot use.
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

JOSE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pool are and was able to use the are before check in
Stayed 2 nights in Apr 2024

6/10 Okay

Gina

Liked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Sargis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean Stay there when we go to the local concerts
Stayed 1 night in Jan 2024

10/10 Excellent

Robi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Joseph

Stayed 6 nights in Mar 2024

10/10 Excellent

Munir Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Jillian, Portland

Liked: Staff & service, property conditions & facilities
Service was great. I liked my accommodations, though they were a bit older. The grounds were beautiful. The pool was perfect. Plenty of seating around the pool. Plenty of towels. No it is is not the same as a Westin Hotel as far as how nice the room was. But it was updated 2 years ago. The bedroom was great. Westin Heavenly beds are cloud like- no they don't have a lot of support... But they are heaven to sleep in for a few nights. Robes provided. A door from the bedroom and the living room on to the balcony. A kitchenette with a fridge, dishwasher, dishes, pots and a pan, dish soap, dish washer detergent, knives, little mini salt and pepper shakers, a full size coffee pot with tea and coffee, mini half and halfs, sugar etc. A washer and dryer with mini boxes of tide. My room had a blender as well though I wouldn't expect this for all as some people had toasters mentioned in reviews and mine did not (no big deal for me but I think appliances vary. you could probably ask though). Oh and a microwave of course. Lower rating on Cleanliness as when I came in the room I kept looking at the towels hanging in the bathroom like something isn't right- I did smell them and they were clean, bed was clearly made, but the next morning I noticed no sugar and coffee still in the bottom of the pot. I also didn't have dish soap (I didn't know this was to be expected yet). When the housekeeping lady came in and did things right I noticed. Service is every other day.
Stayed 3 nights in Feb 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with our 2yo and 70yo mom. We enjoyed our stay here - it was clean, quiet, and had mostly what we needed and hoped for. I had read a few comments about noise issues and I can tell you they are no joke. I was worried about our kid making noise but I shouldn’t have - we had to call the desk on our first night for the room above stomping, jumping and running around at 11pm, keeping us all awake. It was absolutely terrible. The security team did respond and thankfully those guests left that night but wow, it was a very rough start to our stay. Our condo didn’t have any bedding for the pull out bed so we had to call for that (no big deal). It felt a little silly that they installed a dishwasher instead of an oven seeing as they only provided 4 of everything … im not sure we could fill a dishwasher even if we used every plate, bowl and utensil! An oven would have been nice. All in all though the condo was great and it was nice for our son to walk around the resort safely. The pool was nice. Spotless. Very helpful and kind staff. We hit a really quiet week I think as we often had the pool to ourselves or shared it with a handful of other folks. The kiddie pool was great for our 2yo, and we enjoyed the hot tub. Our son also enjoyed the small but much appreciated playground. Their one “restaurant” - aloe’s bar - closes at 5pm weeknights and 7pm on weekends. Kind of strange and not sure if that’s just a seasonal thing. A good stay. We’d probably return.
Stayed 4 nights in Feb 2024

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Chanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to come back!
Stayed 2 nights in Feb 2024

10/10 Excellent

Blessing

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient especially with children, was able to cook everything was in there amazong experience highly recommended
Stayed 3 nights in Feb 2024

6/10 Okay

Bjanka, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee in the rooms/pool bar is horrible. Tap water is same - do yourself a favor and buy water. Very limited options for food within the resort. Only the pool bar was open with some basic breakfast (cold cereal, scrambled eggs, stale bagels). Lunch options were better, with the usual Mexican menu (tacos, burritos, etc), but that's it. For. the price it should've been better. The queen bed is really a double. An outrageous deposit is required upon checking in. Hopefully, they will return it. Otherwise, the pool was nice, the resort overall was kept clean, and the staff was kind and friendly. Location-wise, it's about 10-15 minutes to downtown Palm Springs. Some very good options for dining in Rancho Mirage, but make. sure to reserve ahead of time.
Stayed 5 nights in Feb 2024

8/10 Good

Doris

Travelled with family
Liked: Amenities
Staff are very helpful.
Stayed 3 nights in Feb 2024

6/10 Okay

Daniel P

Travelled with partner
Liked: Staff & service
There are geese in pool everyday. There is also geese poop around the pool decks and the problem is not being controlled therefore getting in the pool as a human paying is problematic.

6/10 Okay

TONY

Travelled with partner
Property has no food and has nothing close. Sheets are like sandpaper. would not stay again. poor wifi :(
Stayed 3 nights in Feb 2024

6/10 Okay

Robert

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Una

Liked: Property conditions & facilities
Comfy bed.
Stayed 1 night in Jan 2024

10/10 Excellent

Moishy

Stayed 1 night in Jan 2024

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort, would definitely return
Our Villa was excellent, clean, good size and has everything we needed. The swimming pool area is great with plenty of sun umbrellas. We only stayed 3 nights but would come back again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Maren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
We stayed for the weekend for a Lacrosse tournament. Very comfortable villa that had everything we needed. Beds comfortable with plenty of blankets and pillows. My family also enjoyed the pool area. I can't say enough about the friendliness of the staff. Our stay was wonderful and will defiantly stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Cole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
The rooms are amazing. The grounds and location are wonderful. Very pleased with everything. The staff here is always available and extremely friendly. Will be back for sure
Stayed 1 night in Jan 2024

10/10 Excellent

Richard William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Shahab

Disliked: Staff & service, amenities
Did not have any cleaning services for 6 nights of stay. When hotel staff told about this they did not offer any discounts or accommodations. Do not recommend
Stayed 5 nights in Jan 2024

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family loved it.
Stayed 3 nights in Dec 2023

6/10 Okay

LeAnn

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

alina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been at this resort 4-5 times already. It’s family friendly and has great amenities. The only issue that we had with our stay was that for some reason bathrobes were not provided as usual.
Stayed 3 nights in Dec 2023

10/10 Excellent

Aleks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ruth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful walk ability around the resort, great Mountain View’s, great beds and bedding, nice furnishings and excellent service
Stayed 7 nights in Dec 2023

10/10 Excellent

cynda

Liked: Cleanliness, staff & service, property conditions & facilities
great area. nice grounds on golf course. Rooms spacious and clean. the only issue with room was the pocket door to bedroom had a horrible loud screeching noise every time it was opened and closed.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lalonda

Stayed 2 nights in Dec 2023

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Craig T

Stayed 7 nights in Dec 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Visiting a family member who lives in Rancho Mirage. The property is beautiful. The amenities such as the pools and common areas are gorgeous and well kept. I will definitely staying here again and can’t wait to coms back.
Stayed 3 nights in Dec 2023

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like to have a kitchen when I travel. We rented 2 connected suites and were amazed at how much space there was between the bathrooms, bedrooms, living room spaces and kitchen/kitchenette. The large pool was a nice space for hanging out. If you want to be close to restaurants, this may not be the best location. It is 1 mile from the Agua Caliente Casino which my mom appreciated! We would stay there again - close to I-10 for getting around the valley.
Stayed 4 nights in Dec 2023

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central property to golf Palm Springs down to La Quinta.
Stayed 6 nights in Dec 2023

8/10 Good

Myron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

DESIREE

Liked: Cleanliness, staff & service, property conditions & facilities
Another wonderful stay. The staff is so kind and helpful and the upgrade to rooms is great.
Stayed 21 nights in Nov 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The Westin Villas in Palm Springs offer a mesmerizing escape into luxury. Impeccably maintained grounds surround elegantly designed accommodations, providing a serene oasis. I suggest adding more ground lighting for enhanced safety during the enchanting nights. Overall, a top-tier destination for a refined and rejuvenating getaway. I highly recommend it.
Stayed 2 nights in Nov 2023

6/10 Okay

Erin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bummed on the room location
I booked and was told a different room location than we were given. When asked to switch rooms, I was left on hold and never heard back from the front desk. When booking- double check your hotel, the Westin Hotel is NOT the same as the Westin Villas and you cannot walk between properties.
Stayed 2 nights in Nov 2023

6/10 Okay

William

Liked: Cleanliness, staff & service
Not notified of no elevator for second level room.
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

8/10 Good

MARCY

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Room was dark due to where it was. No sun exposure. Would have liked a toaster and stove in room. Pool was very relaxing. Overall a very pleasant stay and would definitely come again with a request for morning sun on patio.
Stayed 3 nights in Nov 2023