2/10
Poor service. Airport shuttle was included in the reservation. I called the hotel and was told that shuttle will pick us up in 10-15 min. After waiting for 30 min or so, I called again and was told that shuttle is not operational. Had to pay to Uber to get to the Hotel. Front desk staff very unwelcoming. No bedding for sofa bed and had to go down to front desk to pick up the bedding. Terrible customer service.
Ravinder
Menginap 1 malam pada Jul 2025