Hotel Indigo Raleigh Downtown by IHG

Property class: 3

Choose dates to view prices

Reviews

6.6 out of 10
A garden, laundry facilities and a 24-hour gym are just a few of the amenities provided at Hotel Indigo Raleigh Downtown by IHG. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as a 24-hour business centre.

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

Standard Room, Accessible Bathtub, Non Smoking (Mobility, Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
320 Hillsborough St, Raleigh, NC, 27603

Restaurants

  • Flying Saucer Draught Emporium
    2 min walk
  • The Avenue
    5 min walk
  • The Brass Tap
    3 min walk
  • Char-Grill
    6 min walk
  • Legends
    4 min walk

About this property

Hotel Indigo Raleigh Downtown by IHG

  • Hotel in the business district
  • Take advantage of a garden, laundry facilities and a 24-hour gym at Hotel Indigo Raleigh Downtown by IHG. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as a 24-hour business centre.
  • You'll also enjoy perks such as:
    • Self-parking (surcharge), express check-out and express check-in
    • A vending machine, luggage storage and a water dispenser
    • A 24-hour front desk, a vegetable garden and a banquet hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 203 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Recycling, mini fridges and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1970
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Self-parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Indigo Raleigh Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Indigo Raleigh Downtown by IHG?

Self-parking is available for USD 15 per night.

What time is check-in at Hotel Indigo Raleigh Downtown by IHG?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Hotel Indigo Raleigh Downtown by IHG?

Checkout is at 11 AM.

Where is Hotel Indigo Raleigh Downtown by IHG located?

Situated near the airport this hotel is in the city centre.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo Raleigh Downtown by IHG Reviews

6.6

6.8

Cleanliness

5.8

Amenities

7.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 264 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 195 out of 1000 reviews
Rating 4 - Poor. 189 out of 1000 reviews
Rating 2 - Terrible. 139 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, great staff
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very comfortable, clean and safe place.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the hotel from location to cleanliness
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was really great. Front desk eas very attentive and friendly.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Staff & service
Great location
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Dreamville weekend and it was a wonderful experience. Check in was seamless and it is right downtown so everything we needed was walking distance.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness
Nice receptionist, good service, close to downtown
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable older hotel with friendly helpful staff in a cool area edge of downtown
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. Comfortable bed!
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
tis a central location.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice and caring
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the downtown distance and other parts around the city.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Though this is not a fancy property and is in need of updates, it was clean and the staff were helpful and there was hot coffee in the foyer in the morning. Easy to park and then walk to area shops and restaurants.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and check-in experience. Nice clean room...
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, hot water, coveniebt and safe location. Very walkable. Great stay and I would return.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location downtown near all the restaurants and night spots. Ease of entry to check in, with parking in garage. Parking available off street for guests
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Staff & service
Rundown, but serviceable. Good value for the price. Excellent location.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel was comfortable, clean, and near my work venue. There were several fiod options close by as well
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brought a college track team- everything was great! Team walked for good everyday and the hotel was great with us!
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Property needs an update but can’t beat the location and walkability for the price.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness
One working elevator on a busy week The location is close enough to walk to convention center and people are friendly
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Incredibly kind staff! We were there the day all computers running Microsoft went down, and the team did a superb job handling the chaos. Great hotel for getting around Raleigh, plus it’s next door to one of the best restaurants!
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly. Hotel was old and needs to be updated.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and staff was helpful and nice. There is a funky smell throughout the hotel. Room was small but the bed was comfortable.
Stayed 2 nights in Apr 2024