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Reviews of Singhania Sarovar Portico Raipur

4 out of 5
Singhania Sarovar Portico Raipur
Near AIIMS Hospital, G.E Road, Tatibandh, Raipur, Chhatisgarh

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

8.8/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kalbinder, Leicester

Stayed 8 nights in Feb 2023

2/10 Terrible

Prabhat

Stayed 1 night in May 2022
Response from Sambit Kumar on 22 May 2022
Dear Guest, Greetings from Singhania Sarovar Portico Raipur ! We are distressed to read your review and learn that your experience was not at par to your expectations. We value your feedback and sincerely apologize for the inconvenience caused. This was just opposite to the kind of experience we want our guests to have. We do assure you that necessary measures would be taken to ensure that similar incident is not repeated again. With Best Regards, Sambit Kumar General Manager

10/10 Excellent

Emily

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with lovely rooms and amenities. The staff are abundantly helpful, courteous, and provide exceptional service. I highly recommend this lovely hotel.
Stayed 6 nights in Sep 2021
Response from Sambit Kumar on 13 Oct 2021
Dear Mr.Amit Greetings from Hotel Singhania Sarovar Portico,Raipur. Thank you, for taking time to share your valuable feedback with the Expedia. We are delighted to note that, you found our service impeccable & thank you indeed for these gracious comments. Your kind words of appreciation have been brought to the notice of our team member, who stand highly motivated and look forward to serve you again. Thank you once again for your review and recommendation and look forward to your next visit soon. With Best Regards Sambit Kumar General Manager

2/10 Terrible

AXIS OVERSEAS

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. All facilities are good. Clean and neat. They did not sanitize my luggage
Stayed 1 night in Dec 2020
Response from Sambit Kumar on 14 Jun 2021
Dear Guest, Greetings from Hotel Singhania Sarovar Portico,Raipur. Thank you, for taking time to share your valuable feedback with Expedia. We are delighted to note that, you found our service impeccable & thank you indeed for these gracious comments. Your kind words of appreciation have been brought to the notice of our team members, who stand highly motivated and look forward to serve you again. Thank you once again for your review and recommendation and look forward to your next visit soon. With Best Regards Sambit Kumar General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Sambit Kumar on 14 Jun 2021
Dear Guest, Greetings from Hotel Singhania Sarovar Portico,Raipur. Thank you, for taking time to share your valuable feedback with the Expedia. We are delighted to note that, you found our service impeccable & thank you indeed for these gracious comments. Your kind words of appreciation have been brought to the notice of our team members, who stand highly motivated and look forward to serve you again. Thank you once again for your review and recommendation and look forward to your next visit soon. With Best Regards Sambit Kumar General Manager

10/10 Excellent

Narayana rao venkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but confirm with hotel on complimentary
It was really a very nice hotel.stay ,service and ambience were very good. Visitors are advised to confirm with respective hotel on issues like checkout time ,airport pickup/drop and complimentary breakfast as they may vary from your understanding while booking on sites like hotels.com as they are ambiguous and misleading. I have personally experienced above issues but front office staff addressed them.
Stayed 1 night in Jan 2019
Response from kavita on 6 Feb 2019
Dear Narayana Rao, Greetings From Singhania Sarovar Portico Raipur!!! We are delighted that your visit matched your expectations and that you appreciated the services..We are glad that you had an overall pleasant visit and appreciated the dedication of our staff and the facilities of our hotel. Your comments are most gratifying and will be shared with the entire team. Looking forward to host you again in near future. Many Thanks once again !!! Regards, Kavita Bramhane Front Office Manager | Singhania Sarovar Portico, Near AIIMS Hospital | G. E. Road | P.O. Tatibandh | Raipur (C.G.) | Pin - 492 099 Mobile - +91 9285008401 | Board No.- +91 771 478 8888 fom@singhaniasarovarportico.com | www.sarovarhotels.com

6/10 Okay

SAMIR

Liked: Cleanliness, property conditions & facilities
Singhania-Sarovar Raipur- Average overall
The hotel is quite far from airport and so not very accessible. The room are good but barely functional in terms of amenities . The staff is quite inexperienced and check in was quite slow. Food is expensive and not worthy of the price tags.
Stayed 2 nights in Jan 2019
Response from kavita on 6 Feb 2019
Dear Mr. Samir, Thank you so much for taking out the time to review us. I am glad to hear that you liked our room and your overall stay was good. I apologize for the inconvenience caused and we have taken your feedback very seriously. Looking forward to host you again in near future. Many Thanks once again !!! Regards, Kavita Bramhane Front Office Manager | Singhania Sarovar Portico, Near AIIMS Hospital | G. E. Road | P.O. Tatibandh | Raipur (C.G.) | Pin - 492 099 Mobile - +91 9285008401 | Board No.- +91 771 478 8888

10/10 Excellent

Gaurav, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Sambit Kumar on 14 Jun 2021
Dear Mr. Gaurav, Greetings from Hotel Singhania Sarovar Portico,Raipur. Thank you, for taking time to share your valuable feedback with the Expedia. We are delighted to note that, you found our service impeccable & thank you indeed for these gracious comments. Your kind words of appreciation have been brought to the notice of our team members, who stand highly motivated and look forward to serve you again. Thank you once again for your review and recommendation and look forward to your next visit soon. With Best Regards Sambit Kumar General Manager

10/10 Excellent

Chun Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Besides the location is a little bit off the city center, which is still not very far. The rest are all very good.
Stayed 1 night in Jul 2018
Response from Sambit Kumar on 14 Jun 2021
Dear Mr. Wai, Greetings from Hotel Singhania Sarovar Portico,Raipur. Thank you, for taking time to share your valuable feedback with the Expedia. We are delighted to note that, you found our service impeccable & thank you indeed for these gracious comments. Your kind words of appreciation have been brought to the notice of our team members, who stand highly motivated and look forward to serve you again. Thank you once again for your review and recommendation and look forward to your next visit soon. With Best Regards Sambit Kumar General Manager

6/10 Okay

André

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Belle chambre mais accueil problématique
Chambre parfaite, propre, grande digne de 4 étoiles mais accueil lamentable, réception antipathique totalement non professionnelle: ils ne retrouvaient pas notre réservation et le problème a duré des heures. Soirée gâchée, il a fallu téléphoner en France, que la France les appelle etc ...bien des tracas !!
Stayed 1 night in Feb 2020
Response from Sambit Kumar on 14 Jun 2021
Dear Mr. Andre, Greetings from Hotel Singhania Sarovar Portico,Raipur. Firstly we will apologized you for the inconvenienced happened with you during your recent stay in our hotel. We thank you for taking time to share your specific observations & valuable feedback you have made during your stay, which will help us to improve our services. We would like to assure you that, all your observations will be addressed and remedial measures taken. We assure you to give our best service on your next visit. With Best Regards Sambit Kumar General Manager