Rackeve Spa Hotels

"Our stay was excellent from the very first moment.The staff was very kind and helpful.All the facilities were clean and in good condition.We only had our breakfast in the hotel which offered a good variety and fresh selection of delicious food.I would recommend this hotel to family and friends.It was a great value of money and the location is good,close to transport hubs if you want to look around in Budapest."

" We are currentl in the middle of a 3-week trip, traveling through the Czech Republic and Austria before arriving in Hungary. After booking several hotels for a month-long journey, I became a bit exhausted, so I started consulting with ChatGPT to help me make decisions. Unfortunately, this particular hotel has been the worst one I’ve chosen so far. When we checked in and entered the room, it was immediately clear that the bed sheets were not fresh. The duvet cover and pillowcases were also obviously not newly changed. My husband and I were both quite upset, so we went down to the front desk, but no staff were available. We ended up calling Expedia to report the issue and requested that it be resolved the next day. However, when we returned from our outing the next day, we found that not even the towels had been replaced. On top of that, there was a terrible sewage smell coming from the bathroom. My husband poured water down the floor drain, which temporarily solved the issue. It seemed like the room hadn’t been used in quite a while. Breakfast was another disappointment—it was so poorly prepared that it actually irritated us while we were eating. The only things we could bear to have were coffee (which was weak and pre-made) and some yogurt. When we checked out, we shared our complaints, and another guest next to us said they had experienced similar problems. They mentioned that the hotel seemed to be short-staffed when it came to housekeeping. "

"We loved the location and the view. "