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Reviews of Riad Zyo

3.5 out of 5
Riad Zyo
5, Rue Moréno, Médina, Rabat

Reviews

9.6

Exceptional

Rating 10 - Excellent. 25 out of 27 reviews" "
Rating 8 - Good. 0 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disappointing Place
I was truly expecting a much nicer Riad at this per night price. The only positive thing I can say is that the staff were super nice. I will begin with the worst. I got poisoning from the breakfast! I was sick for 24 hours. They must monitor the food service and make sure everything is fresh. The room was extremely small and not well designed. The bathroom was a total disgrace. It was not clean and rusted. AWFUL. I have been at other Riads, which were lower priced and were a thousand times nicer. I cannot recommend this Riad. I believe they need alot of makeover since it does have potential to be beautiful. They also need to monitor the food servce.
Stayed 1 night in Jan 2023
Response from ZYO Team on 14 Feb 2023
Dear Madam ,We are happy that you noticed all the efforts our staff is doing daily to make sure our guests have the best experience at riad Zyo.We truly regret that your short one-night stay in our riad did not meet your expectations.We fully understand that the design of the room did not suit you but this is of course completely subjective, the majority of interior designers and architects staying with us from all over the world give us a positive feedback regarding the design.We work hard on the maintenance of the riad and the refurbishment of this specific bathroom is already planned for next month.We remember that your husband told us on your arrival that you were sick and for that reason he requested a late check-out that we accept complementary.So we think that our food has nothing to do with your poisoning.We monitor the food service very carefully.

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The owner and staff were very nice, and the included breakfast was great, as was the rooftop terrace and the small pool. The hotel's dinner (which we had only once) was a bit limited and slightly pricey for Morocco, but very good. There were several small street cafes within 50 yards of this place, as well as a variety of street food. The location was excellent, as you can walk to the Kasbah (5 min), ATM's (2 min), the Tour of Hassan (20-25 min), the Rabat Ville train station (20-25 min, though it would be difficult with rolling luggage as parts of the medina are rocky), and even the ruins of Chella (50 min--we took a cab for about $1.50). This hotel is about 100 yards from the intersection of Ave Laalou and Ave Mohammed V, which is a northern entrance to the vehicle-less medina. (Note: the northern section of Ave Mohammed V allows no cars, but the southern part, near downtown and the Rabat Ville train station, south of the medina, does allow cars. Also note that this northern section of the medina is not too crowded. We felt very safe. The wifi worked well, too. We really enjoyed our time in Rabat, and the Riad Zyo and the surrounding neighborhood were key elements of that.
Stayed 5 nights in Jul 2017

10/10 Excellent

Sid, Essex. U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice contemporary Riad within a bustling Medina
My husband and I stayed for 4 nights at riad zyo. The staff were polite and very helpful throughout our stay. Breakfast was a delight . The hotel was spotless and the rooms were cleaned daily.

10/10 Excellent

viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best customer service ever! Everything was perfect!

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, fantastic breakfast
The riad was very lovely and was in a good area with lots of shops and restaurants. There is a very pretty pool (which we did not try on this trip) and a nice landscaped rooftop for lounging. The breakfast was excellent, with fresh orange juice, coffee, tea, fresh fruit salad, baked goods, spreads, and olives. We did not eat dinner there, but the menu looked very good. Overall a very nice stay, and we would absolutely stay again. The restaurant to the right as you head toward the new part of town served a great tagine.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad in the heart of the Medina!
Loved our stay. The Riad was beautiful with every detail attended too. Amazing hospitality and yummy breakfast!

10/10 Excellent

mkhnsy, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay in Rabat
We spent two nights at Riad Zyo on arrival to Morocco and after two weeks of here and half dozen other riads, I have to say that Zyo definitely was one of the better places we stayed at. The room was big enough, the heat was sufficient (we were there at the end of November), all of the fixtures were in good working order, comfortable bed, strong water pressure, good Wi-Fi signal and a really good breakfast. The staff was friendly, spoke English well, and helped with many things. And the location was great – the little alley Zyo is located on is just off Mohammed V Avenue, the main street in the medina. So when we came out of our rooms there were plenty of food options, retail services, etc. Finally, I have to say something about the décor – most of the riads we stayed at went for the traditional look and often felt like a bed and breakfast in the United States where they fill up the room with rustic items to create “atmosphere”. And part of the effect is also to make it dimly lit. While I enjoyed this atmosphere at first, I have to say that I kind of got tired being in dimly lit rooms with loads of 19th century Arabic knick-knacks. I really liked Riad Zyo because it was bright and airy and had a modern design sensibility. Not a Western look, but a very modern, very Moroccan look. Good for them! If you are going to be in Rabat, I would highly recommend the Zyo.

10/10 Excellent

PORAMINTORN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Riad in the Medina
The Riad is great, clean and very beautiful. It situated in the Medina and very close to the Kasbah. The souk is also nearby. My boyfriend and I received very warm welcome. The room is very comfortable and breakfast was amazing. I would definitely recommend this place to all of you!

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
The location was fairly accessible from where the taxi dropped me off. Not many tourists around, but more of a local area. Interesting to wander around. Lovely rooftop terrace and very helpful staff. Breakfasts always had new and tasty items to try. You should not have to pay more than 10dh for taxi ride to get to riad from train station.

10/10 Excellent

Joohee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely riad.

10/10 Excellent

Megan, Montreal, QC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great owner, amazing pool, perfect location
The owner is absolutely one of the kindest people I have ever met. I was sick and he went out of his way to help me and didn't even charge for soup and ginger concoction which I asked for late in the evening. The pool is so nice it makes you want to stay at the Riad all day. We were also upgraded for free. The location is perfect in a busy part of the Medina but also close enough to the road that you don't have very far to walk after being dropped off by the taxi. The riad helped arrange our transfer to the airport and the driver was punctual, even though we were leaving at 5:30 am, (not always the case in many other places we stayed during our trans-Morocco trip) and reasonably priced. I stayed at fancier/more luxurious hotels in Rabat, but overall, this was the best. When I return to Rabat, I will choose this one for my entire stay.

10/10 Excellent

John, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bright airy modern riad
We stayed for a week during which this riad hosted an art opening -a total pleasure. The riad is bright white and airy. We are returning next winter for three weeks.

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trop bien
Stayed 3 nights in Nov 2023

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Le personnel est aux petits soins et fais tout son possible pour rendre le séjour des plus agréable. La prochaine fois que je reviendrai, je demanderai à avoir une chambre plus éloignée de la salle des repas car depuis cette chambre, on entend tout depuis les cuisines , mais à part ce détail tout était vraiment parfait
Stayed 2 nights in Feb 2023

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que du bonheur !
Un accueil particulièrement chaleureux et tres sympathique. Un cadre apaisant, tout le personnel est souriant et agréable, que du bonheur! Le propriétaire est quant à lui simple, accueillant et soucieux du bien etre de ces hôtes et des ses employés. Un endroit où il faut aller absolument si vous allez à Rabat, belle ville à visiter.
Stayed 6 nights in May 2017

10/10 Excellent

Steffen, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel hat einen sehr schönen Innenhof und eine Dachterrasse. Wunderbar ruhige Lage. 300m Fussweg von der Hauptstrasse und kompetente und aufmerksame Mitarbeiter.

6/10 Okay

Pablo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Razobable. Habitación pequeña.
Nos fue bien, nos regalaron una cena, buen desayuno, habitacion pequeña, wifi débil, gente muy amable.

10/10 Excellent

Marie-hélène, Aix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le riad Zyo... un rêve éveillé
Le raffinement et l'esthétisme au coeur de la médina de Rabat : si vous voulez expérimenter le plaisir de tous vos sens, la beauté des lieux, la chaleur de l'accueil et le raffinement de la décoration et de la nourriture, poussez la porte du riad zyo et laissez-vous porter. Vous aurez peut-être la chance comme nous de rencontrer son propriétaire, de discuter d'art et de peinture et de repartir avec des souvenirs enchantés.

10/10 Excellent

jf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un accueil parfait dans un cadre agréable
parfait en plein cœur de la medina avec un accueil excellent un vrai riad

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback sur le Riad Zyo
Je suis venue à Rabat pour 3 jours pour le travail et un week-end de relaxation. Le personnel du Riad Zyo est aux petits soins avec les clients et propose plein de bons plans pour les visites! Le Riad est très propre, l'ambiance est agréable, la terrasse sur le toit permet de profiter du soleil au calme, la nourriture est vraiment bonne. Ne pas hésiter à réserver dans ce lieu incroyable!

10/10 Excellent

Shilin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服务特别好！地域也不错，周边吃饭超级便宜！！！在其他地方都是60多80多的，这里才20多

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis de paix dans la medina
J'aimerais revenir très bientOt . L'accueil, la qualité de l'emplacement, la quiétude des lieux, le personnel attentif contribuent à faire un séjour formidable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Meryem, Sevran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Hotel tres propre et agreable Joliment décorer et personnel discret et disponible

10/10 Excellent

CLAS, Solna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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