Reception

Reviews of Hampton Inn Quincy

2.5 out of 5
Hampton Inn Quincy
165 Spooner Rd, Quincy, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 194 out of 372 reviews" "
Rating 8 - Good. 93 out of 372 reviews" "
Rating 6 - Okay. 44 out of 372 reviews" "
Rating 4 - Poor. 21 out of 372 reviews" "
Rating 2 - Terrible. 20 out of 372 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth, Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Latoya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Great staff and clean rooms.
Stayed 1 night in Apr 2024

8/10 Good

Helen

Liked: Amenities, property conditions & facilities
Room was spacious and very clean compared to the last hotel I stayed in
Stayed 2 nights in May 2024

4/10 Poor

Reggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine but the booking that was advertised and purchased was not what the hotel provided. The hotel personnel tried to accommodate the issues the third party booking advertised..
Stayed 2 nights in Mar 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Tony, De Pere

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
I am a hhonors club member. I had spaced on registering as such. I am usually quite pleased with Hilton properties. Perhaps I am used to staying in their Club level rooms? We had a pet with us. The pet fee was $50. Twice what we paid at a different chain the nite before. The room had a strong smell of whatever cleaning agent they used. Our pet sleeps in a portable kennel. I assume they needed to clean the room for some issue. The plumbing fixtures were loose in the shower and the tub did not drain at a rate fast enough to keep up with the water from shower. They need to flip their mattresses in the room. The elevator door closes very quickly and hit my wife as she was entering. Quick so ok once you know what to expect. The hardest part of the stay was the fire alarm in the wee hours that startled us awake. The good side is it is amazingly effective for waking you up. Bad side is it is difficult to sleep when your heart is racing. It was a false alarm caused by an automatic environment monitor. I assume it has been rectified. This stay just wasn’t up to the standards I would expect from Hilton or Hampton. I have stayed with their brands many times and see this asa one off bad experience. I would stay there again as the other things I saw made me think what we were experiencing was unusual. The staff were great ,friendly ,pleasant,helpful even in the middle of the night. The morning coffee and breakfast area was well done. The grounds.lobby and parking were very good.
Stayed 1 night in Mar 2024

4/10 Poor

sherry

Disliked: Staff & service
I have never given a poor review of any hotel. This one is old, dirty, needs new beds, had no WiFi, noisy, we could hear people talking outside, and had to wait forever for the water to get hot in the morning. This place is extremely over priced.
Stayed 1 night in Feb 2024
Response from manager on 29 Feb 2024
we appreciate your feedback and apologize for the inconvenience. we are on top of it to correct your concern.

6/10 Okay

Wilbur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well the ADA room we were supposed to have was unavailable , however the lady who checked us in, I believe her name was Ava, was excellent at explaining everything, and was excellent in greeting us and checking us in. She should be complimented and recognized for her customer service skills.
Stayed 1 night in Feb 2024

6/10 Okay

Janet

Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kenneth

Stayed 1 night in Jan 2024

10/10 Excellent

Saundra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

MAXIMO

Stayed 1 night in Jan 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel the staff was very nice and helpful!!! Clean room and comfortable will stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Stayed 1 night in Nov 2023

10/10 Excellent

Stephen, Delaware

Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Deandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Overnight stay was nice. The only thing wrong was the window blinds in the room were push button and the motor was going out. Every else was good. Thecroom was spacious and clean. The free hot breakfast was also nice.
Stayed 1 night in Aug 2023

10/10 Excellent

Pietro Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, but the number of parking spots is limited.
Stayed 1 night in Aug 2023

10/10 Excellent

Colleen

Stayed 1 night in Aug 2023

6/10 Okay

Candido

Travelled with family
Liked: Cleanliness, staff & service
I needed an overnight stay that would be close to Tallahassee. We stayed one night. Check in was easy and the clerk was professional and cordial. It is right off of 10 and there was nothing around it. I had to drive into the town Quincy which seemed unsafe. Very few places to eat other than McDonald’s and sonic. The hotel was clean as was the room . The bathroom ceiling had water damage. The furniture was dated. Normally I don’t complain about these things but I’ve stayed at Hampton inn and know the quality they are capable of. This is why I paid more. The breakfast was good and checkout was easy.
Stayed 1 night in Aug 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Our room was clean and beds were comfortable. The breakfast was typical. The lobby did smell a bit musty on first entry, but only noticed that one night. The front desk was not staffed the two times we wanted something, but they did return our call promptly - I assume they are having staffing issues just like everywhere.
Stayed 3 nights in Aug 2023

10/10 Excellent

KATHLEEN

Stayed 1 night in Aug 2023

2/10 Terrible

Liliana

Stayed 1 night in Aug 2023

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Tawnya

Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++
This place was awesome. Staff was friendly, room was clean and comfy.
Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Diane

Travelled with family
Disliked: Property conditions & facilities
Our night at Hampton Inn, Quincy, FL
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I wouldn't stay here again.
This hotel is in major need of an update. Broken a/c and a room that smelled horribly of dogs. Outdated carpet and decor. Just a newer hotel that seems poorly cared for.
Stayed 1 night in Jun 2023

10/10 Excellent

Dr. Lydia, Tallahassee

Liked: Cleanliness, staff & service, property conditions & facilities
Super relaxed and convenient. Affordable and pet welcoming. True southern hospitality at check in. That’s extremely rare these days and very appreciated.
Stayed 1 night in May 2023

10/10 Excellent

ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blake and Ann Markham
We stayed at Hampton Inn, Quincy in April because of the price. We stayed at Hampton Inn, Quincy in May because of one employee, Ava!! Ava is friendly, professional yet caring, accommodating (repaired our air conditioner!!) and so sweet. She loved on our dog because she loves dogs! And, our little dog loved her!! We really value the care Ava showed us!!
Stayed 1 night in May 2023

4/10 Poor

Matthew

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We've stayed in a lot of Hampton Inns and this felt like the company abandoned to new management. The room felt dirty and smelled strange, and the front desk was rude. We always look forward to the breakfast included and they were out of most items and no one replaced them.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Emanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was not the best, highly recommend changing those. The hallways seem outdated, new coat of paint and carpet could make it look nicer. A wider selection at the breakfast bar would be be something to consider.
Stayed 2 nights in Mar 2023

6/10 Okay

Virginia M

Travelled with family
Liked: Cleanliness, staff & service, room comfort
$50 for pet really isn't pet friendly
Stayed 1 night in Mar 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Ernest

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Catherine, Geneva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location next to the highway
Stayed 1 night in Jan 2023

10/10 Excellent

Kristin

Stayed 1 night in Feb 2023

10/10 Excellent

john, Elberta

Stayed 1 night in Jan 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room and very spacious and nice looking.
Stayed 1 night in Feb 2023