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Holiday Inn Express And Suites Queenstown, an IHG Hotel

Photo gallery for Holiday Inn Express And Suites Queenstown, an IHG Hotel

Exterior
Balcony
Premium bedding, in-room safe, blackout curtains, soundproofing
Suite, 1 Bedroom, Mountain View | Premium bedding, in-room safe, blackout curtains, soundproofing
Premium bedding, in-room safe, blackout curtains, soundproofing

Overview of Holiday Inn Express And Suites Queenstown, an IHG Hotel

Holiday Inn Express And Suites Queenstown, an IHG Hotel

4.0 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services
  • Parking available
Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300

Explore the area

  • Popular LocationQueenstown Gardens3 min walk
  • Popular LocationLake Wakatipu9 min walk
  • Popular LocationSkyline Gondola14 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)8 min drive

Room options

About this area

Queenstown

Holiday Inn Express And Suites Queenstown, an IHG Hotel is located in Queenstown City Centre, a neighbourhood in Queenstown, and is in a shopping district and near the beach. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's attractions include Queenstown Gardens and Queenstown Ice Arena. Cookie Time and Underwater Observatory are also worth visiting. Take in the nearby slopes with ski lifts, a ski shuttle and a ski area, or try out other outdoor activities such as ice skating.

What's nearby

  • Queenstown Gardens - 3 min walk
  • Queenstown Beach - 4 min walk
  • Queenstown Mall - 5 min walk
  • Lake Wakatipu - 9 min walk
  • Skyline Gondola - 14 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

About this property

Holiday Inn Express And Suites Queenstown, an IHG Hotel

4-star eco-friendly hotel located in Queenstown City Centre
Take advantage of free continental breakfast, a firepit and a garden at Holiday Inn Express And Suites Queenstown, an IHG Hotel. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Self-parking (surcharge), 2 meeting rooms and luggage storage
  • Coffee/tea in the lobby, outdoor furniture and multilingual staff
  • A 24-hour front desk, a TV in the lobby and helicopter/aeroplane tours
  • Guest reviews say great things about the helpful staff and walkable location
Room features
All 227 rooms have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning. Guests reviews say good things about the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries and hairdryers
  • 49-inch Smart TVs with digital channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (NZD 25.00 per day)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Street parking available
  • Ski shuttle nearby

Food and drink

  • Free continental breakfast available daily 7:00 AMโ€“10:00 AM
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour fitness centre
  • Helicopter/aeroplane tours
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Business services

  • 24-hour business centre
  • Conference space (646 square feet)
  • Meeting rooms - 2

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: NZD 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmarkยฎ assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmarkยฎ

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express And Suites Queenstown, an IHG Hotel Hotel

Frequently asked questions

Is Holiday Inn Express And Suites Queenstown, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at on 11 Dec 2022 start from RMย 638.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express And Suites Queenstown, an IHG Hotel?

Self-parking is available for NZD 25.00 per day.

What time is check-in at Holiday Inn Express And Suites Queenstown, an IHG Hotel?

Check-in is from 3:00 PM - 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express And Suites Queenstown, an IHG Hotel?

Checkout is at 11:00 AM.

Where is Holiday Inn Express And Suites Queenstown, an IHG Hotel located?

Located in Queenstown City Centre, this eco-friendly hotel is within a 5-minute walk of St Josephs Parish, Queenstown Gardens and Queenstown Beach. Queenstown Arts Centre and Queenstown Ice Arena are also within 10 minutes.

Can I cancel my reservation for free at Holiday Inn Express And Suites Queenstown, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express And Suites Queenstown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express And Suites Queenstown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 283 out of 380 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 65 out of 380 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 21 out of 380 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 7 out of 380 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 4 out of 380 reviews" "
" "2 - Terrible 1%

9.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.5/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Excellent

Lin
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in central. It is easy to go where you want to.

6/10 Okay

Helene, Fort Lauderdake
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property, with a short walk down the hill into town. Unfortunately there were several things that did not go well. The room was not serviced and we ran out of toilet paper... when we rang to get more they could not hear because of the set up of reception, bar and restaurant all in one place. I also think they should have explained how to get new towels as only 2 in room. The tissue box was empty when we arrived. I do understand shortage of staff but TP and Towels are important!!
Stayed 3 nights in Nov 2022

6/10 Okay

Nicola
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good stay. Breakfast was included in the price and was nice, however room was too small and didn't like that the bathroom and bed were separated by a glass wall only.
Stayed 1 night in Nov 2022

10/10 Excellent

Claudia
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations. Located so conveniently to Queenstown shops. Staff friendly and helpful.
Stayed 4 nights in Nov 2022

10/10 Excellent

Vicki
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel!!! It is beautiful and very clean. The staff were exceptionally helpful and welcoming.

8/10 Good

Dragan
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, very small Room and bathroom Would be nice to have slippers and robe available

10/10 Excellent

Shing Hei
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Duty manager was very helpful and receptive to customers' questions. Probably need additional manpower to help shorten the waiting time in the queue for check-in and check-out. The breakfast is excellent in terms of choice and contents.

8/10 Good

Alceu
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service and staff, very quiet and nothing to complaint.

8/10 Good

Philip
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very presentable and staff were exceptionally obliging. Rooms were nice. Disappointed there wasn't SKY in the rooms and that I had to pay for car parking.
Stayed 2 nights in Oct 2022

10/10 Excellent

Matthew
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Oct 2022