4/10
I really wanted to like it. I love Victorian homes and history. This hotel is more like an air bnb with no staff aside from cleaners that stop in. The desk is unmanned and they don’t answer when you message them with issues. You are texted a code for the front door and your room. No actual customer service or hospitality. The cleaners came to our room once and said they would come back but didn’t, so no cleaning in the 4 days we were there.
Our room had dirty dishes left and items from the previous guests. Along with bottles of cleaning spray. The spa in the bathroom was broken. This was our honeymoon and it was just unfortunate as we were really looking forward to it. The room was in disrepair with unfinished holes filled with dried mud. The AC did not keep the space cool at all. We couldn’t get the room below 25 c. We ended up leaving a day early.
The community kitchen only had cold water for washing dishes and dirty dishes were left from other guests. It just felt unclean.
Chelsea
Menginap 5 malam pada Jun 2025